Tacit knowledge, knowledge management, and active user participation in website navigation

IEEE Transactions on Professional Communication

Volumn 45, Issue 4, 2002, Pages 302-306

  Applen, J D ^a  

^a UNIVERSITY OF CENTRAL FLORIDA   (United States)

Author keywords

Knowledge management; Metis; Tacit knowledge; Web design; Web manuals

Indexed keywords

DESIGN; INFORMATION RETRIEVAL; MANAGEMENT; REDUNDANCY; WEBSITES;

TACIT KNOWLEDGE;

KNOWLEDGE REPRESENTATION;

EID: 0036904324     PISSN: 03611434     EISSN: None     Source Type: Journal    
DOI: 10.1109/TPC.2002.805155     Document Type: Article

References (7)

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4. M.J. Killingsworth and M. Jacobsen, "The rhetorical construction of environmental risk narratives in government and activist websites: A critique," in Narrative and Professional Organization, J.M. Perkins and N. Blyler, Eds. Stamford, CT: Ablex, 1999, pp. 167-177.
5. S. Gray, Hypertext and the Technology of Conversation: Orderly Situational Choice. Westport, CT: Greenwood, 1993.
6. M. Tomsen, Killer Content: Strategies for Web Content and E-Commerce. Reading, MA: Addison-Wesley, 2000.
7. J. Fleming, Web Navigation: Designing the User Experience. Sebastopol, CA: O'Reilly, 1998.