Examining the post-adoption behavioral intention of online knowledge groups through multi-dimensional customer value

2010 7th International Conference on Service Systems and Service Management, Proceedings of ICSSSM' 10

Volumn , Issue , 2010, Pages 1053-1061

  Wang, Shu Chuan ^a   Lin, Yo Hsien ^b  

^a FENG CHIA UNIVERSITY   (Taiwan)

^b YUANPEI UNIVERSITY   (Taiwan)

Author keywords

Continuance intention; Customer value; Emotional value; Positive word of mouth; Satisfaction

Indexed keywords

CONTINUANCE INTENTION; CUSTOMER VALUES; EMOTIONAL VALUE; SATISFACTION; WORD OF MOUTH;

BEHAVIORAL RESEARCH; SALES;

CUSTOMER SATISFACTION;

EID: 77955936904     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICSSSM.2010.5530087     Document Type: Conference Paper

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