Debiasing the framing effect: The effect of warning and involvement

Decision Support Systems

Volumn 49, Issue 3, 2010, Pages 328-334

  Cheng, Fei Fei ^a   Wu, Chin Shan ^b  

^a NATIONAL CHUNG HSING UNIVERSITY   (Taiwan)

^b TUNGHAI UNIVERSITY   (Taiwan)

Author keywords

Debias; Decision making; Experiment; Framing effect; Online consumer; Warning

Indexed keywords

DE-BIASING; DEBIAS; DECISION MAKERS; FRAMING EFFECTS; INDIVIDUAL DIFFERENCES; JOINT EFFECT; ONLINE CONSUMERS; PURCHASE INTENTION; WARNING; WARNING CONDITIONS; WARNING MESSAGES;

DECISION MAKING; ELECTRONIC COMMERCE; EXPERIMENTS;

INTERNET;

EID: 77955718291     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2010.04.002     Document Type: Article

References (44)

1. H.R. Arkes Costs and benefits of judgment errors: implications for debiasing Psychological Bulletin 110 1991 486 498
2. D. Arnott Cognitive Biases and Decision Support Systems Development: a Design Science Approach, Working paper, Decision Support Systems Laboratory January 2005 Monash University Melbourne, Australia
3. B.A. Block, and D.R. Harper Overconfidence in estimation: testing the anchoring-and-adjustment hypothesis Organizational Behavior and Human Decision Processes 49 1991 188 207
4. R.E. Burnkrant, and A.G. Sawyer Effects of involvement and message content on information processing intensity Information Processing Research in Advertising 1983 Erlbaum Hillsdale, New Jersey 43 64
5. R.L. Celsi, and J.C. Olson The role of involvement in attention and comprehension processes Journal of Consumer Research 15 2 1988 210 224
6. S. Chaiken Heuristic versus systematic information processing and the use of source versus message cues in persuasion Journal of Personality and Social Psychology 39 1980 752 766
7. P. Clarkson, C. Emby, and V. Watt Debiasing the effect of outcome knowledge: the role of instructions in an audit litigation setting Auditing: A Journal of Practice and Theory 21 2 2002 1 14
8. R.J. Donovan, and G. Jalleh Positive versus negatively framed product attributes: the influence of involvement Psychology & Marketing 16 7 1999 613 630
9. N.S. Fagley, and P.M. Miller The effects of decision making on choice of risky vs. certain options Organizational Behavior and Human Decision Processes 39 1987 264 277
10. B. Fischhoff Perceived informativeness of facts Journal of Experimental Psychology: Human Perception and Performance 3 1977 349 358
11. B. Fischhoff Debiasing D. Kahneman, P. Slovic, A. Tversky, Judgment under Uncertainty: Heuristics and Biases 1982 Cambridge University Press Cambridge, MA 422 444
12. D. Gefen E-commerce: the role of familiarity and trust Omega: The International Journal of Management Science 28 6 2000 725 737
13. J.F. George, K. Duffy, and M. Ahuja Countering the anchoring and adjustment bias with decision support systems Decision Support Systems 29 2000 195 206
14. L. Hasher, M.S. Attig, and J.W. Alba I knew it all along: or did I? Journal of Verbal Learning and Verbal Behavior 20 1981 86 96
15. R.D. Johnson, and I.P. Levin More than meets the eye: the effect of missing information on purchase evaluations Journal of Consumer Research 12 August, 1985 169 177
16. P. Kollock The economics of online cooperation: gifts and public goods in cyberspace M.A. Smith, P. Kollock, Communities in Cyberspace 1999 Routledge London 220 239
17. R.M. Kramer Windows of vulnerability or cognitive illusions? Cognitive processes and the nuclear arms race Journal of Experimental Social Psychology 25 1989 79 100
18. I.P. Levin Associate effects of information framing Bulletin of the Psychonomic Society 25 March, 1987 85 86
19. I.P. Levin, and G.J. Gaeth How consumers are effected by the framing of attribute information before and after consuming the product Journal of Consumer Research 15 1988 374 378
20. I.P. Levin, R.D. Johnson, C.P. Russo, and P.J. Deldin Framing effects in judgment tasks with varying amounts of information Organizational Behavior and Human Decision Processes 36 1985 362 377
21. I.P. Levin, S.L. Schneider, and G.J. Gaeth All frames are not created equal: a typology and critical analysis of framing effects Organizational Behavior and Human Decision Processes 76 2 1998 149 188
22. I.P. Levin, G.J. Gaeth, J. Schreiber, and M. Lauriola A new look at framing effects: distribution of effect sizes, individual differences, and independence of types of effects Organizational Behavior and Human Decision Processes 88 1 2002 411 429
23. W.H. Loke, and K.F. Tan Effects of framing and missing information in expert and novice judgment Bulletin of the Psychonomic Society 30 3 1992 187 190
24. D. Maheswaran, and J. Meyers-Levy The influence of message framing and issue involvement Journal of Marketing Research XXVII 1990 361 367
25. E.F. McQuarrie, and J.M. Munson John F. Sherry, Brian Sternthal, A Revised Product Involvement Inventory: Improved Usability and Validity Advances in Consumer Research 19 1991 Provo, UT 108 115 (Association for Consumer Research)
26. R.E. Petty, and J.T. Cacioppo Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses Journal of Personality and Social Psychology 37 1979 1915 1926
27. R.E. Petty, and J.T. Cacioppo Attitudes and Persuasion: Classic and Contemporary Approaches 1981 W.C. Brown Dubuque, IA
28. R.E. Petty, and J.T. Cacioppo Central and peripheral routes to persuasion: application to advertising L. Percy, Advertising and Consumer Psychology 1983 Health and Company, DC 3 23
29. R.E. Petty, and J.T. Cacioppo The effects of involvement on responses to argument quantity and quality: central and peripheral routes to persuasion Journal of Personality and Social Psychology 46 1984 69 81
30. R.E. Petty, and J.T. Cacioppo Communication and Persuasion: Central and Peripheral Routes to Attitude Change 1986 Springer-Verlag New York
31. R.E. Petty, J.T. Cacioppo, and D. Schumann Central and peripheral routes to advertising effectiveness: the moderating role of involvement Journal of Consumer Research 10 1983 135 146
32. F.F. Reichheld, and P. Schefter E-loyalty: your secret weapon on the web Harvard Business Review 78 4 2000 105 113
33. J.L. Reimers, and S.A. Butler The effect of outcome knowledge on auditor's judgmental evaluations Accounting, Organizations and Society 17 2 1992 185 194
34. A.J. Rothman, P. Salovey, C. Antone, K. Keough, and C.D. Martin The influence of message framing on intentions to perform health behaviors Journal of Experimental Social Psychology 29 1993 408 433
35. W. Sieck, and J.F. Yates Exposition effects on decision making: choice and confidence in choice Organizational Behavior and Human Decision Processes 70 1997 207 219
36. H.A. Simon Models of Man 1957 Wiley, New York New York
37. S.M. Smith, and I.P. Levin Need for cognition and choice framing effects Journal of Behavioral Decision Making 9 1996 283 290
38. K.E. Stanovich, and R.F. West Individual differences in reasoning: implications for the rationality debate? Behavioral and Brain Sciences 23 2000 645 665
39. K. Takemura Effect of decision time on framing of decision: a case of risky choice behavior Psychologia 35 1992 180 185
40. K. Takemura The effect of decision frame and decision justification on risky choice Japanese Psychological Research 35 1993 36 40
41. A. Tversky, and D. Kahneman The framing of decisions and the psychology of choice Science 211 1981 453 458
42. G. Wright, and P. Goodwin Eliminating a framing bias by using simple instructions to think harder and respondents with managerial experience: comment on breaking the frame Strategic Management Journal 23 2002 1059 1067
43. Z. Yong, and R. Buda Moderating effects of need for cognition on responses to positively versus negatively framed advertising messages Journal of Advertising XXVII 2 1999 1 15
44. J.L. Zaichkowsky Measuring the involvement construct Journal of Consumer Research 12 1985 341 352