-
1
-
-
85089131290
-
The service dominant logic for marketing: A critique
-
R. F. Lush & S. L. Vargo (Eds.), Monk, NY: ME Sharpe
-
Achrol, A. V., & Kotler, P. (2006). The service dominant logic for marketing: A critique. In R. F. Lush & S. L. Vargo (Eds.), The service-dominant logic of marketing: Dialog, debate, and directions (pp. 320-333). Monk, NY: ME Sharpe.
-
(2006)
The service-dominant logic of marketing: Dialog, debate, and directions
, pp. 320-333
-
-
Achrol, A.V.1
Kotler, P.2
-
2
-
-
0347684877
-
On the conceptual link between mass customization and experiential consumption: An explosion of subjectivity
-
Addis, M., & Holbrook, M. B. (2001). On the conceptual link between mass customization and experiential consumption: An explosion of subjectivity. Journal of Consumer Behavior. An International Research Review, 1(1), 50-66.
-
(2001)
Journal of Consumer Behavior. An International Research Review
, vol.1
, Issue.1
, pp. 50-66
-
-
Addis, M.1
Holbrook, M.B.2
-
3
-
-
0002282572
-
Validity in qualitative research
-
N. Denzin & Y. S. Lincoln (Eds.), Thousand Oaks, CA: Sage
-
Altheide, D., & Jonsons, J. (1994). Validity in qualitative research. In N. Denzin & Y. S. Lincoln (Eds.), Handbook of qualitative research (pp. 485-499). Thousand Oaks, CA: Sage.
-
(1994)
Handbook of qualitative research
, pp. 485-499
-
-
Altheide, D.1
Jonsons, J.2
-
4
-
-
6344234780
-
River magic: Extraordinary experience and the extended service encounter
-
Arnould, E. J., & Price, L. L. (1993). River magic: Extraordinary experience and the extended service encounter. Journal of Consumer Research, 20, 24-35.
-
(1993)
Journal of Consumer Research
, vol.20
, pp. 24-35
-
-
Arnould, E.J.1
Price, L.L.2
-
6
-
-
84936628342
-
Possessions and the extended self
-
Belk, R. (1988). Possessions and the extended self. Journal of Consumer Research, 15, 139-168.
-
(1988)
Journal of Consumer Research
, vol.15
, pp. 139-168
-
-
Belk, R.1
-
7
-
-
3543138396
-
Quality counts in services too
-
Berry, L., Zeithaml, V., & Parasuraman, A. (1985). Quality counts in services too. Business Horizon, 28, 44-52.
-
(1985)
Business Horizon
, vol.28
, pp. 44-52
-
-
Berry, L.1
Zeithaml, V.2
Parasuraman, A.3
-
8
-
-
0001834692
-
The stakeholder theory of the firm: Implications for business and society theory and research
-
J. Pasquero & D. Collins (Eds.), San Diego
-
Brenner, S. N. (1993). The stakeholder theory of the firm: Implications for business and society theory and research. In J. Pasquero & D. Collins (Eds.), Proceedings of the Fourth Annual Meeting of the International Association for Business and Society (pp. 205-210). San Diego.
-
(1993)
Proceedings of the Fourth Annual Meeting of the International Association for Business and Society
, pp. 205-210
-
-
Brenner, S.N.1
-
9
-
-
84983464727
-
Stakeholders in sustainable tourism development and their roles
-
Byrd, E. (2007). Stakeholders in sustainable tourism development and their roles. Tourism Review, 62(2), 6-13.
-
(2007)
Tourism Review
, vol.62
, Issue.2
, pp. 6-13
-
-
Byrd, E.1
-
11
-
-
0042313231
-
Sport and tourism: Capitalizing on the linkage
-
D. Kluka & G. Schilling (Eds.), Oxford: Meyer & Meyer
-
Chalip, L. (2001). Sport and tourism: Capitalizing on the linkage. In D. Kluka & G. Schilling (Eds.), Perspectives volume 3, the business of sport (pp.77-89). Oxford: Meyer & Meyer.
-
(2001)
Perspectives the business of sport
, vol.3
, pp. 77-89
-
-
Chalip, L.1
-
12
-
-
21844434254
-
A stakeholder framework for analyzing and evaluating corporate social performance
-
Clarkson, M. (1995). A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review, 20, 92-117.
-
(1995)
Academy of Management Review
, vol.20
, pp. 92-117
-
-
Clarkson, M.1
-
14
-
-
85114398844
-
How to improve perceived quality by improving customer participation
-
B. J. Dunlap (Ed.), Cullowhee, NC: Academy of Marketing Science
-
Dabholkar, P. (1990). How to improve perceived quality by improving customer participation. In B. J. Dunlap (Ed.), Developments in marketing science (pp. 483-387). Cullowhee, NC: Academy of Marketing Science.
-
(1990)
Developments in marketing science
, pp. 483-387
-
-
Dabholkar, P.1
-
15
-
-
0030305470
-
Modes of theorizing in strategic human resource management: Tests of uni-versalistic, contingency, and configurational performance predictions
-
Delery, J. E., & Doty, D. H., (1996). Modes of theorizing in strategic human resource management: Tests of uni-versalistic, contingency, and configurational performance predictions. Academy of Management Journal, 39, 802-35.
-
(1996)
Academy of Management Journal
, vol.39
, pp. 802-835
-
-
Delery, J.E.1
Doty, D.H.2
-
16
-
-
0041812532
-
A framework for assessing "tangible" and "intangible" impacts of events and conventions
-
Dwyer, L., Mellor, R., Mistilis, N., & Mules, T. (2000). A framework for assessing "tangible" and "intangible" impacts of events and conventions. Event Management, 6, 175-189.
-
(2000)
Event Management
, vol.6
, pp. 175-189
-
-
Dwyer, L.1
Mellor, R.2
Mistilis, N.3
Mules, T.4
-
19
-
-
0011938293
-
The "new network analysis" and its application to organizational theory and behavior
-
D. Iacobucci (Ed.), Thousand Oaks, CA: Sage
-
Galaskiewicz, J. (1996). The "new network analysis" and its application to organizational theory and behavior. In D. Iacobucci (Ed.), Networks in marketing (pp. 454-479). Thousand Oaks, CA: Sage.
-
(1996)
Networks in marketing
, pp. 454-479
-
-
Galaskiewicz, J.1
-
20
-
-
0002566944
-
Introduction
-
S. Wasserman & J. Galaskiewicz (Eds.), Thousand Oaks, CA: Sage
-
Galaskiewicz, J., & Wasserman, S. (1994). Introduction. In S. Wasserman & J. Galaskiewicz (Eds.), Advances in social network analysis: Research in the social and behavioral sciences (pp. XI-XVII). Thousand Oaks, CA: Sage.
-
(1994)
Advances in social network analysis: Research in the social and behavioral sciences
, pp. 11-17
-
-
Galaskiewicz, J.1
Wasserman, S.2
-
21
-
-
38249021705
-
Special events. Defining the product
-
Getz, D. (1989). Special events. Defining the product. Tourism Management, 10(2), 125-137.
-
(1989)
Tourism Management
, vol.10
, Issue.2
, pp. 125-137
-
-
Getz, D.1
-
23
-
-
38849197763
-
Event tourism: Definition, evolution, and research
-
Getz, D. (2008). Event tourism: Definition, evolution, and research. Tourism Management, 29, 403-428.
-
(2008)
Tourism Management
, vol.29
, pp. 403-428
-
-
Getz, D.1
-
24
-
-
34248376850
-
Festival stakeholder roles: Concepts and case studies
-
Getz, D., Anderson, T., & Larson, L. (2007). Festival stakeholder roles: Concepts and case studies. Event Management, 10(2/3), 103-122.
-
(2007)
Event Management
, vol.10
, Issue.2-3
, pp. 103-122
-
-
Getz, D.1
Anderson, T.2
Larson, L.3
-
25
-
-
50249114660
-
Measuring volunteer motivation in mega-sporting events
-
Giannoulakis, C, Wang, C. H., & Gray, D. (2008). Measuring volunteer motivation in mega-sporting events. Event Management, 11, 191-200.
-
(2008)
Event Management
, vol.11
, pp. 191-200
-
-
Giannoulakis, C.1
Wang, C.H.2
Gray, D.3
-
26
-
-
0002795078
-
Internal marketing-Theory and practice
-
T. Bloch, G. Upah, & V. Zeithaml (Eds.), Chicago, IL: American Marketing Association
-
Gronroos, C. (1985). Internal marketing-Theory and practice. In T. Bloch, G. Upah, & V. Zeithaml (Eds.), Services marketing in a changing environment (pp. 41-47). Chicago, IL: American Marketing Association.
-
(1985)
Services marketing in a changing environment
, pp. 41-47
-
-
Gronroos, C.1
-
27
-
-
85089131209
-
What can service logic offer marketing theory
-
R. F. Lush & S. L. Vargo (Eds.), Armonk, NY: ME Sharpe
-
Gronroos, C. (2006). What can service logic offer marketing theory? In R. F. Lush & S. L. Vargo (Eds.), The service-dominant logic of marketing: Dialog, debate, and directions (pp. 354-464). Armonk, NY: ME Sharpe.
-
(2006)
The service-dominant logic of marketing: Dialog, debate, and directions
, pp. 354-464
-
-
Gronroos, C.1
-
28
-
-
0039707642
-
Dramatizing the service experience: A managerial approach
-
T. A. Swartz, S. Brown, & D. Bowen (Eds.), Greenwich, CT: JAI Press, Inc
-
Grove, S. J., Fisk, R. P., & Bitner, M. J. (1992). Dramatizing the service experience: A managerial approach. In T. A. Swartz, S. Brown, & D. Bowen (Eds.), Advances in services marketing and management (pp. 91-102). Greenwich, CT: JAI Press, Inc.
-
(1992)
Advances in services marketing and management
, pp. 91-102
-
-
Grove, S.J.1
Fisk, R.P.2
Bitner, M.J.3
-
29
-
-
85089131035
-
Many-to-many marketing as grand theory
-
R. F. Lush & S. L. Vargo (Eds.), Armonk, NY: ME Sharpe
-
Gummeson, E. (2006). Many-to-many marketing as grand theory. In R. F. Lush & S. L. Vargo (Eds.), The service-dominant logic of marketing: Dialog, debate, and directions (pp. 339-353). Armonk, NY: ME Sharpe.
-
(2006)
The service-dominant logic of marketing: Dialog, debate, and directions
, pp. 339-353
-
-
Gummeson, E.1
-
31
-
-
0002126713
-
The experiential aspects of consumption: Fantasies, feelings, and fun
-
Holbrook, M. B., & Hirschmann, E. C. (1982). The experiential aspects of consumption: Fantasies, feelings, and fun. Journal of Consumer Research, 9(2), 132-139.
-
(1982)
Journal of Consumer Research
, vol.9
, Issue.2
, pp. 132-139
-
-
Holbrook, M.B.1
Hirschmann, E.C.2
-
32
-
-
21844488313
-
How consumers consume: A typology of consumption practices
-
Holt, D. B. (1997). How consumers consume: A typology of consumption practices. Journal of Consumer Research, 22, 1-16.
-
(1997)
Journal of Consumer Research
, vol.22
, pp. 1-16
-
-
Holt, D.B.1
-
33
-
-
0000154103
-
Conceptual and methodological perspectives in involvement
-
S. Jain (Ed.), Chicago, IL: American Marketing Associations
-
Houston, M. J., & Rothshild, M. L. (1978). Conceptual and methodological perspectives in involvement. In S. Jain (Ed.), Research frontiers in marketing: Dialogs and directions. Chicago, IL: American Marketing Associations.
-
(1978)
Research frontiers in marketing: Dialogs and directions
-
-
Houston, M.J.1
Rothshild, M.L.2
-
34
-
-
13144250328
-
The impact of human resource management practices on turnover, productivity, and corporate financial performance
-
Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 8, 635-672.
-
(1995)
Academy of Management Journal
, vol.8
, pp. 635-672
-
-
Huselid, M.A.1
-
36
-
-
0002183204
-
Measuring consumer involvement profiles
-
Laurent, G., & Kapferer, J. N. (1985). Measuring consumer involvement profiles. Journal of Marketing Research, 22(1), 41-53.
-
(1985)
Journal of Marketing Research
, vol.22
, Issue.1
, pp. 41-53
-
-
Laurent, G.1
Kapferer, J.N.2
-
37
-
-
85050708710
-
Exchange as a conceptual framework for the study of interorganizational relationships
-
Levin, S., & White, P. (1961). Exchange as a conceptual framework for the study of interorganizational relationships. Administrative Quarterly, 5, 583-601.
-
(1961)
Administrative Quarterly
, vol.5
, pp. 583-601
-
-
Levin, S.1
White, P.2
-
38
-
-
0002591824
-
Why marketing management needs to be different for services
-
J. Donnelly & W. George (Eds.), Chicago, IL: American Marketing Association
-
Lovelock, C. (1981). Why marketing management needs to be different for services. In J. Donnelly & W. George (Eds.), Marketing of services (pp. 5-9). Chicago, IL: American Marketing Association.
-
(1981)
Marketing of services
, pp. 5-9
-
-
Lovelock, C.1
-
41
-
-
77953623171
-
What makes a good festival? Understanding the event experience
-
Morgan, M. (2009). What makes a good festival? Understanding the event experience. Event Management, 12, 81-93.
-
(2009)
Event Management
, vol.12
, pp. 81-93
-
-
Morgan, M.1
-
42
-
-
0002228116
-
Is a network perspective a useful way of studying organizations
-
N. Nohira & R. C. Eccles (Eds.), Boston, MA: Harvard Business School Press
-
Nohira, N. (1992). Is a network perspective a useful way of studying organizations? In N. Nohira & R. C. Eccles (Eds.), Networks and organizations: Structure, firm, and action. Boston, MA: Harvard Business School Press.
-
(1992)
Networks and organizations: Structure, firm, and action
-
-
Nohira, N.1
-
43
-
-
0012550254
-
An assessment of consumers' product purchase decision, advertising, and consumption involvement in fashion clothing
-
O'Cass, A. (2000). An assessment of consumers' product purchase decision, advertising, and consumption involvement in fashion clothing. Journal of Economic Psychol-ogy, 21, 545-576.
-
(2000)
Journal of Economic Psychol-ogy
, vol.21
, pp. 545-576
-
-
O'Cass, A.1
-
44
-
-
0001279075
-
Strategic responses to institutional processes
-
Oliver, C. (1991). Strategic responses to institutional processes. Academy of Management Review, 16, 145-179.
-
(1991)
Academy of Management Review
, vol.16
, pp. 145-179
-
-
Oliver, C.1
-
45
-
-
0003042878
-
Communicating experiences: A narrative approach to creating service brand image
-
Padgett, D., & Allen, D. (1997). Communicating experiences: A narrative approach to creating service brand image. Journal of Advertising, 26(4), 49-62.
-
(1997)
Journal of Advertising
, vol.26
, Issue.4
, pp. 49-62
-
-
Padgett, D.1
Allen, D.2
-
50
-
-
43849106057
-
Exploring tourists' images of a distant destination
-
Prebensen, N. K. (2007). Exploring tourists' images of a distant destination. Tourism Management, 28, 747-456.
-
(2007)
Tourism Management
, vol.28
, pp. 747-456
-
-
Prebensen, N.K.1
-
51
-
-
44849106588
-
Investing in an event-the case of a sledge dog race in Norway. "The Finnmarksløpet."
-
Prebensen, N. K. (2008). Investing in an event-the case of a sledge dog race in Norway. "The Finnmarksløpet." Event Management, 11(3), 99-108.
-
(2008)
Event Management
, vol.11
, Issue.3
, pp. 99-108
-
-
Prebensen, N.K.1
-
52
-
-
0031488230
-
Moving beyond dyadic ties: A network theory of stakeholder influences
-
Rowley, T. J. (1997). Moving beyond dyadic ties: A network theory of stakeholder influences. The Academy of Management, 22(4), 887-910.
-
(1997)
The Academy of Management
, vol.22
, Issue.4
, pp. 887-910
-
-
Rowley, T.J.1
-
53
-
-
0002680397
-
The causes and consequences of personal involvement
-
R. E. Petty & J. A. Krosnick (Eds.), Mahwah, NJ: Erlbaum
-
Thomsen, C. J., Borgida, E., & Lavine, H. (1995). The causes and consequences of personal involvement. In R. E. Petty & J. A. Krosnick (Eds.), Attitude strength: Antecedents and consequences (pp. 191-214). Mahwah, NJ: Erlbaum.
-
(1995)
Attitude strength: Antecedents and consequences
, pp. 191-214
-
-
Thomsen, C.J.1
Borgida, E.2
Lavine, H.3
-
55
-
-
70449904310
-
Innovation in pop festivals by co-creation
-
Van Limburg, B. (2009). Innovation in pop festivals by co-creation. Event Management, 12, 105-117.
-
(2009)
Event Management
, vol.12
, pp. 105-117
-
-
Van Limburg, B.1
-
56
-
-
1642587247
-
Evolving to a new dominant logic for marketing
-
Vargo, S. L., & Lush, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68, 1-17.
-
(2004)
Journal of Marketing
, vol.68
, pp. 1-17
-
-
Vargo, S.L.1
Lush, R.F.2
-
57
-
-
33846336850
-
Service-dominant logic: What it is, what it is not, what it might be
-
R. F. Lush & S. L. Vargo (Eds.), Amonk, NY: M. E. Sharpe
-
Vargo, S. L., & Lush, R. F. (2006). Service-dominant logic: What it is, what it is not, what it might be. In R. F. Lush & S. L. Vargo (Eds.), The service-dominant logic of marketing: Dialog, debate, and directions (pp. 43- 56). Amonk, NY: M. E. Sharpe.
-
(2006)
The service-dominant logic of marketing: Dialog, debate, and directions
, pp. 43-56
-
-
Vargo, S.L.1
Lush, R.F.2
-
58
-
-
0001773473
-
Assessing trustworthiness in naturalistic consumer research
-
E. Hirshman (Ed.), Provo, UT: Association for Consumer Research
-
Wallendor, M., & Belk, E. (1989). Assessing trustworthiness in naturalistic consumer research. In E. Hirshman (Ed.), Interpretive consumer research (pp. 69-84). Provo, UT: Association for Consumer Research.
-
(1989)
Interpretive consumer research
, pp. 69-84
-
-
Wallendor, M.1
Belk, E.2
-
63
-
-
0030305479
-
Human resource management, manufacturing strategy, and firm performance
-
Youndt, M. A., Snell, S. A., Dean, J. W., & Lepak, D. P. (1996). Human resource management, manufacturing strategy, and firm performance. Academy of Management Journal, 39, 836-66.
-
(1996)
Academy of Management Journal
, vol.39
, pp. 836-866
-
-
Youndt, M.A.1
Snell, S.A.2
Dean, J.W.3
Lepak, D.P.4
-
64
-
-
0000544724
-
Measuring the involvement construct
-
Zaichkowsky, J. L. (1985). Measuring the involvement construct. Journal of Consumer Research, 12, 341-352.
-
(1985)
Journal of Consumer Research
, vol.12
, pp. 341-352
-
-
Zaichkowsky, J.L.1
|