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Volumn 20, Issue 4, 2010, Pages 327-339

Conceptualising the capabilities and value creation of HRM shared service models

Author keywords

Capabilities; Dynamic; Operational; Service provider governance; Shared services; Transactional; Transformational; Value creation

Indexed keywords


EID: 77955420818     PISSN: 10534822     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.hrmr.2010.02.001     Document Type: Article
Times cited : (56)

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