Needs, affect, and interactive products - Facets of user experience

Interacting with Computers

Volumn 22, Issue 5, 2010, Pages 353-362

  Hassenzahl, Marc ^a,b   Diefenbach, Sarah ^a   Göritz, Anja ^c  

^a Folkwang Hochschule Essen   (Germany)

^b ÅBO AKADEMI UNIVERSITY   (Finland)

^c UNIVERSITY OF WÜRZBURG   (Germany)

Author keywords

Affect; Emotion; Human needs; Product evaluation; User experience

Indexed keywords

HUMAN COMPUTER INTERACTION;

AFFECT; EMOTION; HUMAN NEEDS; INTERACTIVE TECHNOLOGY; POSITIVE EXPERIENCES; PRODUCT EVALUATION; QUALITATIVE DIFFERENCES; USER EXPERIENCES (UX);

USER EXPERIENCE;

EID: 77955414697     PISSN: 09535438     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.intcom.2010.04.002     Document Type: Article

References (34)

1. R. Batra, and O.T. Ahtola Measuring the hedonic and utilitarian sources of consumer choice Marketing Letters 2 1990 159 170
2. C.S. Carver, and M.F. Scheier On the Self-Regulation of Behavior 1989 Cambridge University Press New York
3. M. Csikszentmihalyi Beyond Boredom and Anxiety 1975 Jossey-Bass San Francisco
4. B. Egloff, S.C. Schmukle, L.R. Burns, C.-W. Kohlmann, and M. Hock Facets of dynamic positive affect: differentiating joy, interest, and activation in the positive and negative affect schedule (PANAS) Journal of Personality and Social Psychology 85 2003 528 540
5. Forlizzi, J., Battarbee, K., 2004. Understanding experience in interactive systems. In: Proceedings of the 2004 Conference on Designing Interactive Systems (DIS 04): Processes, Practices, Methods, and Techniques. ACM, New York, pp. 261-268.
6. Gaver, W.W., Martin, H., 2000. Alternatives. Exploring information appliances through conceptual design proposals. In: Proceedings of the CHI 2000 Conference on Human Factors in Computing. ACM, Addison-Wesley, New York, pp. 209-216.
7. A.S. Göritz Using online panels in psychological research K.Y. Joinson, A. McKenna, T. Postmes, U.-D. Reips, The Oxford Handbook of Internet Psychology 2007 Oxford University Press Oxford, UK 473 485
8. M. Hassenzahl The effect of perceived hedonic quality on product appealingness International Journal of Human-Computer Interaction 13 2001 479 497
9. M. Hassenzahl The thing and I: understanding the relationship between user and product M. Blythe, C. Overbeeke, A.F. Monk, P.C. Wright, Funology: From Usability to Enjoyment 2003 Kluwer Dordrecht 31 42
10. Hassenzahl, M., 2008. User experience (UX): towards an experiential perspective on product quality. In: IHM '08: Proceedings of the 20th French-Speaking Conference on Human-Computer Interaction (Conférence Francophone sur l'Interaction Homme-Machine). ACM, New York, pp. 11-15.
11. M. Hassenzahl Experience Design. Technology for all the Right Reasons 2010 Morgan & Claypool San Francisco
12. Hassenzahl, M., Monk, A., in press. The inference of perceived usability from beauty. Human-Computer Interaction.
13. M. Hassenzahl, and N. Tractinsky User Experience - a research agenda [Editorial] Behavior & Information Technology 25 2006 91 97
14. Hassenzahl, M., Platz, A., Burmester, M., Lehner, K., 2000. Hedonic and ergonomic quality aspects determine a software's appeal. In: Proceedings of the CHI 2000 Conference on Human Factors in Computing. ACM, Addison-Wesley, New York, pp. 201-208.
15. P. Jordan Designing Pleasurable Products. An Introduction to the New Human Factors 2000 Taylor & Francis London, New York
16. D. Kahneman Objective happiness D. Kahneman, E. Diener, N. Schwarz, Well-Being: The Foundations of Hedonic Quality 1999 Sage New York 3 25
17. H.W. Krohne, B. Egloff, C.-W. Kohlmann, and A. Tausch Untersuchungen mit einer deutschen Version der "Positive and Negative Affect Schedule" (PANAS) Diagnostica 42 1996 139 156
18. A.W. Kruglanski, J.Y. Shah, A. Fishbach, R. Friedman, W.Y. Chun, and D. Sleeth-Keppler A theory of goal systems Advances in Experimental Social Psychology 34 2002 331 378
19. Law, E., Roto, V., Hassenzahl, M., Vermeeren, A., Kort, J., 2009. Understanding, scoping and defining user experience: a survey approach. In: Proceedings of the CHI 2009 Conference on Human Factors in Computing Systems. ACM, New York, pp. 719-728.
20. Leong, T., Howard, S., Vetere, F., 2008. Choice: abdicating or exercising? In: Proceedings of the CHI 2008 Conference on Human Factors in Computing. ACM Press, New York, pp. 715-724.
21. A.H. Maslow Motivation and Personality 1954 Harper New York
22. J. McCarthy, and P.C. Wright Technology as Experience 2004 MIT Press Cambridge, USA
23. K.J. Preacher, D.D. Rucker, and A.F. Hayes Addressing moderated mediation hypotheses: theories, methods, and prescriptions Multivariate Behavioral Research 42 2007 185 227
24. S. Reiss, and S.M. Havercamp Toward a comprehensive assessment of fundamental motivation: factor structure of the Reiss Profiles Psychological Assessment 10 1998 97 106
25. M. Rokeach The Nature of Human Values 1973 Free Press New York
26. J.A. Russell Core affect and the psychological construction of emotion Psychological Review 110 2003 145 172
27. R.M. Ryan, and E.L. Deci Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being American Psychologist 55 2000 68 78
28. B.H. Schmitt Experiential Marketing 1999 Free Press New York
29. K.M. Sheldon, A.J. Elliot, Y. Kim, and T. Kasser What is satisfying about satisfying events? Testing 10 candidate psychological needs Journal of Personality and Social Psychology 80 2001 325 339
30. E.L. Thorndike A constant error on psychological rating Journal of Applied Psychology 4 1920 25 29
31. L. Tiger The Pursuit of Pleasure 1992 Little, Brown & Co. Boston
32. Vetere, F., Gibbs, M. A., Kjeldskov, J., Howard, S., Mueller, F., Pedell, S., et al., 2005. Mediating intimacy: designing technologies to support strong-tie relationships. In: Proceedings of the CHI 2005 Conference on Human Factors in Computing Systems. ACM, New York, pp. 471-480.
33. D. Watson, and A. Tellegen Toward a consensual structure of mood Psychological Bulletin 98 1985 219 235
34. D. Watson, L.A. Clark, and A. Tellegen Development and validation of brief measures of positive and negative affect: the PANAS scales Journal of Personality and Social Psychology 54 1988 1063 1070