Explaining variation in perceptions of red tape: A professionalism-marketization model

Public Administration

Volumn 88, Issue 2, 2010, Pages 418-438

  Brewer, Gene A ^a   Walker, Richard M ^b  

^a UNIVERSITY OF GEORGIA   (United States)

^b UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

CORRUPTION; EMPIRICAL ANALYSIS; LOCAL GOVERNMENT; PERCEPTION; PUBLIC ADMINISTRATION; PUBLIC SECTOR;

EID: 77954720449     PISSN: 00333298     EISSN: 14679299     Source Type: Journal    
DOI: 10.1111/j.1467-9299.2010.01827.x     Document Type: Article

References (71)

1. Ackroyd S, Hughes J, Soothill K. 'Public Sector Services and Their Management'. Journal of Management Studies 1989, 6:603-19. 26,
2. Baldwin JN. 'Perceptions of Public versus Private Sector Personnel and Informal Red Tape and Their Impact on Motivation. American Review of Public Administration 1990, 1:7-28. ',, 20,
3. Banerjee A. 'A Theory of Misgovernance'. Quarterly Journal of Economics 1997, 4:1289-332. 112,
4. Bardhan P. 'Corruption and Development: A Review of Issues. Journal of Economic Literature 1997, 3:1320-46. ',, 35,
5. 2005, http://www.cabinetoffice.gov.uk/regulation/public_services/, Better Regulation Executive., BRE and the Public Sector Team (, accessed 13 September.
6. Blair T. 2002, Fabian Ideas 603. London: Fabian Society.
7. Bowman C, Ambrosini V. 'Using Single Respondents in Strategy Research. British Journal of Management 1997, 1:119-32. ',, 8,
8. Boyne GA. 'Bureaucratic Theory Meets Reality: Public Choice and Contracting Out in US Local Government. Public Administration Review 1998a, 4:474-84. ',, 58,
9. Boyne GA. 'Competitive Tendering in Local Government: A Review of Theory and Evidence'. Public Administration 1998b, 4:695-712. 76,
10. Boyne GA. 1998c, Basingstoke: Macmillan.
11. Boyne GA, Farrell C, Law J. 2003, Buckingham: Open University Press.
12. Boyne GA, Martin S, Walker RM. 'Explicit Reforms, Implicit Theories and Public Service Improvement. Public Management Review 2004, 2:189-210. ',, 6,
13. Bozeman B. 1987, San Francisco, CA: Jossey-Bass.
14. Bozeman B. 'A Theory of Government " Red Tape. Journal of Public Administration Research and Theory 1993, 3:273-303. " ', 3,
15. Bozeman B. 2000, Upper Saddle River, NJ: Prentice Hall.
16. Bozeman B, Reed P, Scott P. 'Red Tape and Task Delays in Public and Private Organizations. Administration & Society 1992, 3:290-322. ',, 24,
17. Bozeman B, Scott P. 'Bureaucratic " Red Tape" and Formalization: Untangling Conceptual Knots. American Review of Public Administration 1996, 1:1-13. ',, 26,
18. Bretschneider S. 'Managing Information Systems in Public and Private Organizations: An Empirical Test. Public Administration Review 1990, 5:536-45. ',, 50,
19. Brewer GA. 'In the Eye of the Storm: Frontline Supervisors and Federal Agency Performance. Journal of Public Administration Research and Theory 2005, 4:505-27. ',, 15,
20. Brewer GA. 2006, Boyne GAMeier KJO'Toole LJWalker RM. 'All Measures of Performance are Subjective: More Evidence on US Federal Agencies', (eds),, Cambridge: Cambridge University Press.
21. Brewer GA, Coleman Selden S. 'Why Elephants Gallop: Assessing and Predicting Organizational Performance in Federal Agencies. Journal of Public Administration Research and Theory 2000, 4:685-711. ',, 10,
22. Brewer GA, Walker RM. 'An Empirical Analysis of the Impact of Red Tape on Governmental Performance: An Empirical Evaluation. Journal of Public Administration Research and Theory 2005, 1:233-57. ',, 20,
23. Brint S. 1994, Princeton, NJ: Princeton University Press.
24. Brown T, Potoski M. 'Managing the Public Service Market. Public Administration Review 2004, 4:656-68. ',, 64,
25. Buchanan B. 'Red Tape and the Service Ethic: Some Unexpected Differences between Public and Private Managers. Administration & Society 1975, 4:423-44. II, ',, 6,
26. Chandler JA. 2001, Manchester: Manchester University Press.
27. Coursey DH, Pandey SK. 'Content Domain, Measurement, and Validity of the Red Tape Concept'. The American Review of Public Administration 2007, 3:342-61. 37,
28. Craig J, McCutcheon H. 1955, London: Macdonald & Evans.
29. Crozier M. 1964, Chicago, IL: University of Chicago Press.
30. DeHart-Davis L, Pandey SK. 'Red Tape and Public Employees: Does Perceived Rule Dysfunction Alienate Managers? Journal of Public Administration Research and Theory 2005, 1:133-48. ',, 15,
31. Enticott G. 'Researching Local Government Using Electronic Surveys. Local Government Studies 2003, 2:52-67. ',, 29,
32. 1999, Exworthy MHalford S. (eds)., Buckingham: Open University Press.
33. Gershon P. 2004, Sir., London: HM Treasury.
34. Guriev S. 'Red Tape and Corruption'. Journal of Development Economics 2004, 2:489-504. 73,
35. 2001, Home Office., London: Home Office.
36. Hoyle E, John PD. 1998, Laffin M, 'School Teaching', (ed.),, Aldershot: Ashworth.
37. Kawahima N. 'The Introduction of Strategic Management to Local Authority Museums in Britain: A Missing Link Between Policy and Organizational Theory. Policy and Politics 1999, 3:359-73. ',, 27,
38. Kaufman D. 2254, and S-J. Wei., Policy Research Working Paper, Washington, DC: The World Bank.
39. Kaufman H. 1977, Washington, DC: The Brookings Institution.
40. Kirkpatrick I, Ackroyd S, Walker RM. 2005, London: Palgrave Macmillan
41. 1999, Laffin M. (ed.)., Aldershot: Ashworth.
42. La Porta R, Lopes-de-Silanes F, Shleifer A. 1998, Mimeo, Harvard University.
43. Lipsky M. 1980, New York: Basic Books.
44. 2006, http://www.lga.gov.uk, Local Government Association., (, accessed 17 March
45. Martin S, Walker RM, Ashworth R. 2003, London: Office of the Deputy Prime Minister.
46. Mauro P. 'Corruption and Growth', Quarterly. Journal of Economics 1995, 3:681-712. 110,
47. 2002, Office of Public Service Reform., London: The Prime Minister's Office of Public Service Reform.
48. Pandey SK. 2003, Camden, NJ: Rutgers University.
49. Pandey SK, Garnett JL. 'Exploring Public Sector Communication Performance: Testing a Model and Drawing Implications. Public Administration Review 2006, 1:37-51. ',, 66,
50. Pandey SK, Kingsley GA. 'Examining Red Tape in Public and Private Organizations: Alternative Explanations from a Social Psychological Model. Journal of Public Administration and Research and Theory 2000, 4:779-99. ',, 10,
51. Pandey SK, Moynihan D. 2006, Boyne GA, Meier KJO'Toole LJWalker RM. 'Bureaucratic Red Tape and Organizational Performance: Testing the Moderating Role of Culture and Political Support', (eds),, Cambridge: Cambridge University Press.
52. Pandey SK, Scott PG. 'Red Tape: A Review and Assessment of Concepts and Measures. Journal of Public Administration Research and Theory 2002, 4:553-80. ',, 12,
53. Pandey SK, Welch EW. 2005, 5:542-75. 'Beyond Stereotypes: A Multistage Model of Managerial Perceptions of Red Tape',, 37,
54. Rainey HG. 'Reward Preferences of Public and Private Managers: In Search of the Service Ethic. American Review of Public Administration 1982, 4:288-302. ',, 16,
55. Rainey HG, Pandey SK, Bozeman B. 'Research Note: Public and Private Managers' Perceptions of Red Tape. Public Administration Review 1995, 6:567-74. ',, 55,
56. 2000, Regulatory Impact Unit., London: Cabinet Office.
57. Scott PG, Pandey SK. 'The Influence of Red Tape on Bureaucratic Behavior: An Experimental Simulation. Journal of Policy Analysis and Management 2000, 4:615-33. ',, 19,
58. 2002, Social Services Inspectorate., London: Department of Health.
59. Thomas H. 1999, Laffin M. 'Planning', (ed.), Aldershot: Ashworth.
60. Turaga RMR. 'Red Tape and Public Managers' Decision-Making. American Review of Public Administration 2005, 3:363-79. and B. Bozeman., ',, 35,
61. Office US. 1979, of Management and Budget., A Report to the President and the Congress from the Office of Management and Budget. Washington, DC: US Government Printing Office.
62. Van Slyke D. 'Agents or Stewards: Using Theory to Understand the Government-Nonprofit Social Service Contracting Relationship. Journal of Public Administration Research and Theory 2007, 2:157-87. ',, 17,
63. Walker RM. 'How to Abolish Public Housing: Implications and Lessons from Public Management Reform. Housing Studies 2001, 5:676-96. ',, 16,
64. Walker RM, Boyne GA. 'Public Management Reform and Organizational Performance: An Empirical Assessment of the UK Labour Government's Public Service Improvement Strategy'. Journal of Policy Analysis and Management 2006, 2:371-93. 25,
65. Walker RM, Brewer GA. 'An Organizational Echelon Analysis of the Determinants of Red Tape in Public Organizations. Public Administration Review 2008, 6:1112-27. ',, 68,
66. Walker RM, Enticott G. 'Using Multiple-Informants in Public Administration: Revisiting the Managerial Values and Actions Debate. Journal of Public Administration Research and Theory 2004, 3:417-34. ',, 14,
67. Walker RM, Li LH. 'Institutional Reform in the Provision of Public Services in Hong Kong: An Efficiency Evaluation'. Environment and Planning C: Government and Policy 2006, 4:597-614. 24,
68. Walsh K. 1995, Basingstoke: Macmillan.
69. Weber M. 1988, Gloucester, MA: Peter Smith.
70. Wilson D, Game C. 1998, Basingstoke: Macmillan.
71. Wilson JQ. 1989, New York: Basic Books.