Examining Red Tape in Public and Private Organizations: Alternative Explanations from a Social Psychological Model

Journal of Public Administration Research and Theory

Volumn 10, Issue 4, 2000, Pages 779-799

  Pandey, Sanjay K ^a   Kingsley, Gordon A ^b  

^a RUTGERS UNIVERSITY   (United States)

^b GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0141638714     PISSN: 10531858     EISSN: None     Source Type: Journal    
DOI: 10.1093/oxfordjournals.jpart.a024291     Document Type: Article

References (51)

1. Argyris, C. 1957 Personality and Oorganization: The Conflict between System and the Individual. New York: Harper and Row.
2. Baldwin, J.N. 1990 "Perceptions of Public versus Private Sector Personnel and Informal Red Tape: Their Impact on Motivation." American Review of Public Administration 20:7-28.
3. Ban, C. 1995 How Do Public Managers Manage. San Francisco: Jossey-Bass.
4. Berry, W.D. 1984 Nonrecursive Causal Models. Newbury Park, Calif.: SAGE.
5. Blauner, R. 1964 Alienation and Freedom: The Factory Worker and His Industry. Chicago: University of Chicago Press.
6. Bozeman, B. 1984 "Dimensions of 'Publicness': An Approach to Public Organization Theory." In B. Bozeman and J. Straussman, eds. New Directions in Public Administration. Monterey, Calif.: Brooks/Cole.
7. 1987 All Organizations Are Public: Bridging Public and Private Organizational Theories. San Francisco: Jossey-Bass.
8. 1993 "A Theory of Government 'Red Tape.'" Journal of Public Administration Research and Theory 3:273-303.
9. Bozeman, B., and Bretschneider, S. 1994 "The 'Publicness Puzzle' in Organization Theory: A Test of Alternative Explanations of Differences between Public and Private Organizations." Journal of Public Administration Research and Theory 4:197-224.
10. Bozeman, B.; Reed, P.; and Scott, P. 1992 "Red Tape and Task Delays in Public and Private Organizations." Administration and Society 24:3:290-322.
11. Bozeman, B., and Scott, P. 1996 "Bureaucratic Red Tape and normalization: Untangling Conceptual Knots." American Review of Public Administration 26:1:1-17.
12. Bretschneider, S. 1990 "Management Information Systems in Public and Private Organizations: An Empirical Test." Public Administration Review 50:536-45.
13. Buchanan, B. 1975 "Red Tape and the Service Ethic: Some Unexpected Differences between Public and Private Managers." Administration and Society 6:423-44.
14. Devellis, R.F. 1991 Scale Development: Theory and Applications. Newbury Park, Calif.: SAGE.
15. Donald, M.N. 1960 "Implications of Nonresponse for Interpretation of Mail Questionnaire Data." Public Opinion Quarterly 24:99-114.
16. Dubin, R. 1992 Central Life Interests: Creative Individualism in a Complex World. New Brunswick, N.J.: Transaction.
17. Fowler, F.J. 1988 Survey Research Methods. Newbury Park, Calif.: SAGE.
18. Golembiewski, R.T. 1996 "The Future of Public Administration: End of a Short Stay in the Sun? Or a New Day A - dawning." Public Administration Review 56:2:139-48.
19. Goodsell, C.T. 1983 The Case for Bureaucracy. Chatham, N.J.: Chatham House.
20. Gore, Albert. 1993 From Red Tape to Results: Creating a Government That Works Better and Costs Less. Report of the National Performance Review. Washington, D.C.: U.S. Government Printing Office.
21. Gouldner, A. 1952 "Red Tape as a Social Problem." In R.K. Merton, A.P. Gray, B. Yockey, and H.C. Selvin, eds. Reader in Bureaucracy, pp. 410-18. Glencoe, Ill.: Free Press.
22. Hage, J., and Aiken, M. 1969 "Routine Technology, Social Structure, and Organizational Goals." Administrative Science Quarterly 14:366-76.
23. Hall, R.H. 1991 Organizations: Structures, Processes, and Outcomes, 5th ed. Englewood Cliffs, N.J.: Prentice-Hall.
24. James, L.R., and Jones, A.P. 1976 "Organizational Structure: A Review of Structural Dimensions and their Conceptual Relations with Individual Attitudes and Behavior." Organizational Behavior and Human Performance 16:74-113.
25. Johnson, F. 1973 Alienation: Concept, Terms, and Meanings. New York: Seminar.
26. Kabanoff, B. 1980 "Work and Nonwork: A Review of Models, Methods, and Findings." Psychological Bulletin 88:60-77.
27. Kanungo, R.N. 1982 Work Alienation: An Integrative Approach. New York: Praeger.
28. Katz, D. 1967 "The Functional Approach to the 7 Study of Attitudes." In M. Fishbein, ed. Readings in Attitude Theory and Measurement, pp. 457-68. New York: Wiley.
29. Kaufman, H. 1977 Red Tape: Its Origins, Uses and Abuses. Washington, D.C.: Brookings.
30. Kohn, M.L. 1976 "Occupational Structure and Alienation." American Journal of Sociology 82:111-30.
31. Kohn, M.L., and Schooler, C. 1993 "Occupational Experience and Psychological Functioning: An Assessment of Reciprocal Effects." In Kohn and Schooler, eds. Work and Personality: An Inquiry into the Impact of Social Stratification, pp. 55-81. Norwood, N.J.: Ablex.
32. Lan, Z., and Rainey, H. 1992 "Goals, Rules, and Effectiveness in Public, Private, and Hybrid Organizations: More Evidence on Frequent Assertions about Differences." Journal of Public Administration Research and Theory 2:1:5-28.
33. Lefkowitz, J., and Brigando, L. 1980 "The Redundancy of Work Alienation and Job Satisfaction: Some Evidence of Convergent and Discriminant Validity." Journal of Vocational Behavior 16:115-31.
34. Lewis, E.B. 1980 Public Entrepreneurship. Bloomington: Indiana University Press.
35. Maddi, S.R.; Kobasa, S.C.; and Hoover, M. 1979 "An Alienation Test." Journal of Humanistic Psychology 19:73-76.
36. Miller, G.A. 1967 "Professionals in Bureaucracy: Alienation among Industrial Scientists and Engineers." American Sociological Review 32:755-68.
37. Organ, D.W., and Bateman, T.S. 1991 Organizational Behavior, 4th ed. Boston: Richard D. Irwin.
38. Pandey, S. 1995 Managerial Perceptions of Red Tape. Ph.D. diss. Syracuse University.
39. Pandey, S., and Bretschneider, S. 1997 "The Impact of Red Tape's Administrative Delay on Public Organizations' Interest in New Information Technologies." Journal of Public Administration Research and Theory 7:113-30.
40. Pugh, D.S.; Hickson, D.I.; Minings, C.R.; and Turner, C. 1968 "Dimensions of Organizational Structure," Administrative Science Quarterly 13:1:65-105.
41. Rainey, H. 1993 "Work Motivation." In R.T. Golembiewski, ed. Handbook of Organizational Behavior. New York: Dekker.
42. Rainey, H.; Pandey, S.; and Bozeman, B. 1995 "Research Note: Public and Private Managers' Perceptions of Red Tape." Public Administration Review 55:6:567-74.
43. Riccucci, N.T. 1995 Unsung Heroes: Federal Execucrats Make a Difference. Washington, D.C.: Georgetown University Press.
44. Robinson, J.P.; Shaver, P.R.; and Wrightsman, L.S., eds. 1991 Measures of Personality and Social Psychology, vol. 1. New York: Academic Press.
45. Seashore, S.E., and Taber, T.D. 1975 "Job Satisfaction Indicators and Their Correlates." American Behavioral Scientist 18:3:333-68.
46. Seeman, M. 1959 "On the Meaning of Alienation." American Sociological Review 24:783-91.
47. Shepard, J.M., and Panko, T.R. 1974 "Alienation and Social Referents." Sociology and Social Research 59:1:55-60.
48. Thompson, F.J. 1994 "The Winter Commission Report: Is Deregulation the Answer for Public Personnel Management?" Review of Public Personnel Administration 14:5-9.
49. Thompson, V. 1961 Modem Organization. New York: Alfred A. Knopf.
50. Waldo, D. 1946 "Government by Procedure." In P.M. Marx, ed. Elements of Public Administration, pp. 381-99. Englewood Cliffs, N.J.: Prentice-Hall.
51. Zeffane, R., and Macdonald, D. 1993 "Uncertainty, Participation and Alienation: Lessons for Work-place Restructuring." International Journal of Sociology and Social Policy 13:22-52.