A framework for building quality into construction projects - part II

Total Quality Management and Business Excellence

Volumn 21, Issue 7, 2010, Pages 725-736

  Delgado Hernandez, David Joaquin ^a   Aspinwal, Elaine ^a  

^a UNIVERSITY OF BIRMINGHAM   (United Kingdom)

Author keywords

Construction industry; Framework; Quality improvement methods; Total quality management

Indexed keywords

EID: 77954521541     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783363.2010.483089     Document Type: Article

References (8)

1. Ballard, H.G., & Howell, G.A. (2003). Lean project management. Building Research & Information, 31(2),119-133.
2. Delgado, D.J., & Aspinwall, E. (2005). Improvement tools in the UK construction industry. Construction Management and Economics, 23(9), 965-977.
3. Delgado, D.J., & Aspinwall, E.M. (2006). A framework for building quality into construction projects - part I. Total Quality Management and Business Excellence, 19(10), 1013-1028.
4. Delgado, D., Liu, J., & Aspinwall, E. (2005). A comparison of surveys of TQM critical success factors in manufacturing and construction UK industries. In Proceedings of the Fourth International Conference on Quality and Reliability (pp. 135-145). Beijing: Beijing Institute of Technology.
5. IDEF. (1993). Integration definition for function modelling (IDEF-0). FIPS Publication 183, Gaithersburg, MD: National Institute of Standards and Technology.
6. Koskela, L. (2000). An exploration towards a production theory and its application to construction. Finland: VTT Building Technology.
7. Morrison, L.J. (2004). Measuring service quality: A review and critic of research using SERVQUAL. International Journal of Market Research, 46(4), 479-497.
8. Wilson, B. (2002). Accelerating change: A report by the strategic forum for construction. UK: Department of Trade and Industry.