메뉴 건너뛰기




Volumn , Issue , 2010, Pages 331-336

Meeting SLA availability guarantees through engineering margin

Author keywords

Availability; Markov process; Monte carlo simulation; Service level agreement

Indexed keywords

COMPARATIVE ANALYSIS; INFORMATION TECHNOLOGY SERVICES; LOG-NORMAL DISTRIBUTION; LONG TAIL; MONTE CARLO SIMULATION; SEMI MARKOV MODEL; SERVICE LEVEL AGREEMENT; SERVICE LEVEL AGREEMENTS; SERVICE LEVELS; TIME INTERVAL;

EID: 77954263512     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICN.2010.59     Document Type: Conference Paper
Times cited : (7)

References (17)
  • 1
    • 0442311847 scopus 로고    scopus 로고
    • On steady state availability of a system with lognormal repair time
    • Mar
    • Ananda M.M.A., G. J. (Mar 2004). On steady state availability of a system with lognormal repair time. Applied Mathematics and Computation, 150(2), 409-416.
    • (2004) Applied Mathematics and Computation , vol.150 , Issue.2 , pp. 409-416
    • Ananda, M.M.A.1    G, J.2
  • 2
    • 0037466712 scopus 로고    scopus 로고
    • Confidence intervals for steady state availability of a system with exponential operating time and lognormal repair time
    • May
    • Ananda M.M.A. (May 2003). Confidence intervals for steady state availability of a system with exponential operating time and lognormal repair time. Applied Mathematics and Computation, 137(2-3), 499-509.
    • (2003) Applied Mathematics and Computation , vol.137 , Issue.2-3 , pp. 499-509
    • Ananda, M.M.A.1
  • 3
    • 77954301688 scopus 로고    scopus 로고
    • AT &T. retrieved from -2005-06-03 on 12-15-108
    • AT &T. (2005). Redefining performance-driven service level agreements. retrieved from www.business.att.com/content/article/redefining-and- simplifying-slas.pdf -2005-06-03 on 12-15-108
    • (2005) Redefining Performance-driven Service Level Agreements
  • 4
    • 0031167216 scopus 로고    scopus 로고
    • Confidence limits for steady state availability of systems with lognormal operating time and inverse gaussian repair time
    • June
    • Chandrasekhar P., N. R. (June 1997). Confidence limits for steady state availability of systems with lognormal operating time and inverse gaussian repair time. Microelectronics and Rel., 37(6).
    • (1997) Microelectronics and Rel. , vol.37 , Issue.6
    • Chandrasekhar, P.N.R.1
  • 5
    • 0034553001 scopus 로고    scopus 로고
    • Gamma distribution parameter estimation for field reliability data with missing failure times
    • Dec
    • Coit W.D., J. T. (Dec 2000). Gamma distribution parameter estimation for field reliability data with missing failure times. IIE Transactions, 32, 1161-1166.
    • (2000) IIE Transactions , vol.32 , pp. 1161-1166
    • Coit, W.D.1    J, T.2
  • 6
    • 0032689342 scopus 로고    scopus 로고
    • Preventive maintenance and the interval availability distribution of an unreliable production system
    • January
    • Dijkhuizen G. V., Heijden M. V. D. (January 1999). Preventive maintenance and the interval availability distribution of an unreliable production system. Rel. Engineering and System Safety, 66, 13-27.
    • (1999) Rel. Engineering and System Safety , vol.66 , pp. 13-27
    • Dijkhuizen, G.V.1    Heijden, M.V.D.2
  • 8
    • 0023857022 scopus 로고
    • A measure of guaranteed availability and its numerical evaluation
    • Goyal A., T. A. N. (1988). A measure of guaranteed availability and its numerical evaluation. IEEE Transactions on Computers, 37(1), 25-32.
    • (1988) IEEE Transactions on Computers , vol.37 , Issue.1 , pp. 25-32
    • Goyal, A.T.A.N.1
  • 9
    • 77954259198 scopus 로고    scopus 로고
    • from, on 10-10-108
    • Kenneth Percy. (2003). Five nines., 2008, from http://www.networkworld. com/columnists/2003/0414testerschoice.html?page=1 on 10-10-108
    • (2003) Five Nines
    • Kenneth, P.1
  • 10
    • 0017537090 scopus 로고
    • Availability of maintained systems: A state of the art survey
    • Sept.
    • Lie C.H., Hwang C.L., Tillman F.A. (Sept. 1977). Availability of maintained systems: A state of the art survey. IIE Transactions, 9(3), 247-259.
    • (1977) IIE Transactions , vol.9 , Issue.3 , pp. 247-259
    • Lie, C.H.1    Hwang, C.L.2    Tillman, F.A.3
  • 14
    • 84887226966 scopus 로고    scopus 로고
    • Availability analysis of singlecomponent systems with various failure and repair distributions
    • July
    • Rao S.S., F. D. E. (July 2003). Availability analysis of singlecomponent systems with various failure and repair distributions. The International Journal of Mechanical Engineering Education, 31(3), 258-268.
    • (2003) The International Journal of Mechanical Engineering Education , vol.31 , Issue.3 , pp. 258-268
    • Rao, S.S.1    D, E.F.2
  • 17
    • 77954308412 scopus 로고    scopus 로고
    • Verizon. retrieved from, on 12-15-108
    • Verizon. (2008). Integrated optical service. retrieved from http://www22.verizon.com/wholesale/solutions/solution/ios.html on 12-15-108
    • (2008) Integrated Optical Service


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.