A method, system, and tools for intelligent interruption management

ACM International Conference Proceeding Series

Volumn 127, Issue , 2005, Pages 123-126

  Adamczyk, Piotr D ^a   Iqbal, Shamsi T ^b   Bailey, Brian P ^b  

^a UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

^b University of Illinois at Urbana Champaign   (United States)

Author keywords

attention; forecasting; interruption; pupil size; task models

Indexed keywords

AFFECTIVE STATE; EMPIRICAL RESEARCH; ERROR RATE; EXISTING SYSTEMS; INTERRUPTION; INTERRUPTION MANAGEMENT; PHYSIOLOGICAL MEASURES; PUPIL SIZE; TASK COMPLETION TIME; TASK MODELING; TASK MODELS; TEMPORAL REASONING;

SWITCHING CIRCUITS;

EID: 77953505549     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1122935.1122959     Document Type: Conference Paper

References (27)

1. Adamczyk, P.D. and Bailey, B.P., If Not Now When? The Effects of Interruptions at Various Moments Within Task Execution. in Proceedings of the ACM Conference on Human Factors in Computing Systems, (2004), 271-278.
2. Adamczyk, P.D., Busbey, C.W. and Bailey, B.P. TAPRAV: A Tool for Exploring Physiological Data Aligned to Task Models. Report No. UIUCDCS-R-2005-2562.
3. Bailey, B.P., Adamczyk, P.D., Chang, T.Y. and Chilson, N.A. A Framework for Specifying and Monitoring User Tasks. Journal of Computers in Human Behavior, special issue on attention aware systems.
4. Bannon, L., Cypher, A., Greenspan, S. and Monty, M.L., Evaluation and analysis of users' activity organization. in CHI, (1983), 54-57.
5. Beatty, J. Task-evoked Pupillary Responses, Processing Load, and the Structure of Processing Resources. Psychological Bulletin, 91 (2). 276-292.
6. Cellier, J.M. and Eyrolle, H. Interference between switched tasks. Ergonomics, 35 (1). 25-36.
7. Cheikes, B.A., Geier, M., Hyland, R., Linton, F., Rodi, L. and Schaefer, H.-P. Embedded Training for Complex Information Systems. International Journal of Artificial Intelligence in Education. 314-334.
8. Cohen, S. Aftereffects of Stress on Human Performance and Social Behavior: A Review of Research and Theory. Psychological Bulletin, 88 (1). 82-108.
9. Cutrell, E., Czerwinski, M. and Horvitz, E., Notification, Disruption and Memory: Effects of Messaging Interruptions on Memory and Performance. in Proceedings of the IFIP TC.13 International Conference on Human-Computer Interaction, (Tokyo, Japan, 2001), 263-269.
10. Czerwinski, M., Cutrell, E. and Horvitz, E., Instant Messaging: Effects of Relevance and Timing. in People and Computers XIV: Proceedings of HCI, (2000), British Computer Society, 71-76.
11. Franklin, D., Budzik, J. and Hammond, K., Plan-based Interfaces: Keeping Track of User Tasks and Acting to Cooperate. in International Conference on Intelligent User Interfaces, (2002), 79-86.
12. Hoecks, B. and Levelt, W. Pupillary Dilation as a Measure of Attention: A Quantitative System Analysis. Behavior Research Methods, Instruments, & Computers, 25. 16-26.
13. Horvitz, E., Jacobs, A. and Hovel, D., Attention-Sensitive Alerting. in Conference Proceedings on Uncertainty in Artificial Intelligence, (1999), 305-313.
14. Iqbal, S.T., Adamczyk, P.D., Zheng, S. and Bailey, B.P., Towards an Index of Opportunity: Understanding Changes in Mental Workload during Task Execution. in Proceedings of the ACM Conference on Human Factors in Computing Systems, (2005), 313-322.
15. Iqbal, S.T., Zheng, X.S. and Bailey, B.P., Task Evoked Pupillary Response to Mental Workload in Human-Computer Interaction. in Proceedings of the ACM Conference on Human Factors in Computing Systems, (2004), 1477-1480.
16. Lieberman, H., Autonomous Interface Agents. in Proceedings of the ACM Conference on Human Factors in Computing Systems, (1997), 67-74.
17. Maes, P. Agents that Reduce Work and Information Overload. Communications of the ACM, 37 (7). 30-40.
18. McFarlane, D.C. Comparison of four primary methods for coordinating the interruption of people in human-computer interaction. Human-Computer Interaction, 17 (1). 63-139.
19. Miller, S.L., Window of opportunity: Using the interruption lag to manage disruption in complex tasks. in To appear in: Proceedings of the 46th Annual Meeting of the Human Factors and Ergonomics Society., (Santa Monica, CA, 2002), Human Factors and Ergonomics Society.
20. Miyata, Y. and Norman, D.A. The Control of Multiple Activities. in Norman, D.A. and Draper, S.W. eds. User Centered System Design: New Perspectives on Human-Computer Interaction, Lawrence Erlbaum Associates, Hillsdale, NJ, 1986.
21. Monk, C.A., Boehm-Davis, D.A. and Trafton, J.G., The Attentional Costs of Interrupting Task Performance at Various Stages. in Proceedings of the Human Factors and Ergonomics Society 46th Annual Meeting, (2002).
22. Nakayama, M. and Takahashi, K., The Act of Task Difficulty and Eye-movement Frequency for the Oculmotor Indices. in Proceedings of Eye Tracking Research and Application, (2002), 37-42.
23. Rich, C. and Sidner, C.L. COLLAGEN: A Collaboration Manager for Software Interface Agents. User Modeling and User-Adapted Interaction, 8 (3/4). 315-350.
24. Zacks, J., Braver, T.S., Sheridan, M.A., Donaldson, D.I., Snyder, A.Z., Ollinger, J.M., Buckner, R.L. and Raichle, M.E. Human brain activity time-locked to perceptual event boundaries. Nature Neuroscience, 4 (6). 651-655.
25. Zacks, J. and Tversky, B. Event structure in perception and cognition. Psychological Bulletin, 127 (1). 3-21.
26. Zacks, J., Tversky, B. and Iyer, G. Perceiving, remembering, and communicating structure in events. Journal of Experimental Psychology: General, 130 (1). 29-58.
27. Zijlstra, F.R.H., Roe, R.A., Leonora, A.B. and Krediet, I. Temporal Factors in Mental Work: Effects of Interrupted Activities. Journal of Occupational and Organizational Psychology, 72. 163-185.