TQM strategies in a developing economy: Empirical evidence from Nigerian companies

Business Process Management Journal

Volumn 8, Issue 2, 2002, Pages 140-160

  Osuagwu, Linus ^a  

^a Yaba College of Technology   (Nigeria)

Author keywords

Customer satisfaction; Environmental impact assessment; Performance measurement; Strategy; TQM

Indexed keywords

EID: 84986173902     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637150210425108     Document Type: Article

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