Measuring performance is essential to patient-centred care

CMAJ. Canadian Medical Association Journal

Volumn 182, Issue 3, 2010, Pages 225-

  Hébert, Paul C ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

CANADA; DIAGNOSTIC TEST; EDITORIAL; FOLLOW UP; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; MEDICAL DECISION MAKING; MEDICAL ERROR; MEDICAL INFORMATION; MEDICAL PRACTICE; OUTCOME ASSESSMENT; PATIENT CARE; PERFORMANCE MEASUREMENT SYSTEM; CLINICAL COMPETENCE; HUMAN; HUMAN RELATION; ORGANIZATION; STANDARDS;

CANADA; CLINICAL COMPETENCE; DECISION MAKING, ORGANIZATIONAL; HUMANS; PATIENT-CENTERED CARE; PROFESSIONAL-PATIENT RELATIONS; QUALITY OF HEALTH CARE;

EID: 77953312873     PISSN: 08203946     EISSN: 14882329     Source Type: Journal    
DOI: 10.1503/cmaj.100053     Document Type: Editorial

References (4)

1. Shojania KG, Forster AJ. Hospital mortality: when failure is not a good measure of success. CMAJ 2008;179:153-157
2. Zelman WN, Pink GH, Mathias CB, et al. Use of the balanced scorecard in health care. J Health Care Finance 2003;29:1-16. (Pubitemid 36637007)
3. Mckinstry B, Colthart I, Walker J. Can doctors predict patient's satisfaction and enablement? A cross-sectional observational study. Fam Pract 2006;23:240-245
4. Barr JK, Boni CE, Kochurka KA, et al. Public reporting of hospital patient satisfaction: the Rhode Island experience. Health Care Financ Rev 2002;23:51-70.