Influencing the effectiveness of IT governance practices through steering committees and communication policies

European Journal of Information Systems

Volumn 19, Issue 3, 2010, Pages 288-302

  Huang, Rui ^a   Zmud, Robert W ^b   Price, R Leon ^b  

^a BINGHAMTON UNIVERSITY   (United States)

^b UNIVERSITY OF OKLAHOMA   (United States)

Author keywords

Communication practices; IT governance; IT use; Senior management involvement; Small and medium sized enterprise (SME); Steering committee

Indexed keywords

EID: 77953234378     PISSN: 0960085X     EISSN: 14769344     Source Type: Journal    
DOI: 10.1057/ejis.2010.16     Document Type: Article

References (81)

1. AGARWAL R and PRASAD J (1998) The antecedents and consequents of user perceptions in information technology adoption. Decision Support Systems 22, 15-29.
2. ARMSTRONG CP and SAMBAMURTHY V (1999) Information technology assimilation in firms: the influence of senior leadership and IT infrastructures. Information Systems Research 10(4), 302-327.
3. BIANCHI C (2002) Introducing SD modelling into planning and control systems to management SME's growth: a learning-oriented perspective. Systems Dynamics Review 18(3), 403-429.
4. BOSTROM RP and HEINEN JS (1977) MIS problems and failures: a sociotechnical perspective, Part I - the cause. MIS Quarterly 1(3), 17-32.
5. BOURGEOIS LJ and EISENHARDT KM (1988) Strategic decision processes in high velocity environments: four cases in the mircrocomputer industry. Management Science 34(7), 816-835.
6. BROWN AE and GRANT GG (2005) Framing the frameworks: a review of IT governance research. Communication of the Association for Information Systems 15, 696-712.
7. BROWN CV (1997) Examining the emergence of hybrid IS governance solutions: evidence from a single case site. Information Systems Research 8(1), 69-94.
8. BROWN CV and MAGILL SL (1998) Reconceptualizing the context-design issue for the information systems function. Organization Science 9(2), 176-194.
9. CANNON-BOWERS JA, SALAS E and CONVERSE SA (1993) Shared mental models in expert team decision making. In Current Issues in Individual and Group Decision Making (CASTELLAN NJJ, Ed.), pp 221-246, Erlbaum, Hillsdale, NJ.
10. CARLSON JR and ZMUD RW (1999) Channel expansion theory and the experiential nature of media richness perceptions. Academy of Management Journal 42(2), 153-170.
11. CHAN YE (2002) Why haven't we mastered alignment? The importance of the informal organization structure. MIS Quarterly Executive 1(2), 97-112.
12. DAFT RL and LENGEL RH (1986) Organizational information requirements, media richness and structural design. Management Science 32(5), 554-571.
13. DAGWELL R and WEBER R (1983) System designer's user models: a comparative study and methodological critique. Communication of the Association for Information Systems 26(11), 987-997.
14. DAVIDSON EF (2002) Technology frames and framing: a socio-cognitive investigation of requirements determination. MIS Quarterly 26(4), 329-358.
15. DOLL WJ (1985) Avenues for top management involvement in successful MIS development. MIS Quarterly 9(1), 17-35.
16. DOLL WJ and TORKZADEH G (1987) The relationship of MIS steering committee to size of firm and formalization of MIS planning. Communications of the ACM 30(11), 972-978.
17. DUBÉ L and PARÉ G (2003) Rigor in information systems positivist case research: current practices, trends, and recommendations. MIS Quarterly 27(4), 597-635.
18. EARL MJ (1993) Experiences in strategic information systems planning. MIS Quarterly 17(1), 1-24.
19. EDMONDSON AC, WINSLOW AB, BOHMER RM and PISANO GP (2003) Learning how and learning what: effects of tacit and codified knowledge on performance improvement following technology adoption. Decision Science 34(2), 197-223.
20. EISENHARDT KM (1989) Building theories from case study research. Academy of Management Review 14(4), 532-550.
21. ETTLIE JE (1983) Organizational policy and innovation among suppliers to the food processing sector. Academy of Management Journal 26(1), 27-44.
22. FEENEY DF, EDWARDS BR and SIMPSON KM (1992) Understanding the CEO/ CIO relationship. MIS Quarterly 16(4), 435-448.
23. FELD CS and STODDARD DB (2004) Getting IT right. Harvard Business Review 82(2), 72-79.
24. FELDMAN DC (1981) The multiple socialization of organization members. The Academy of Management Review 6(2), 309-318.
25. FONSTAD NO and ROBERTSON D (2006) Transforming a company, project by project: the IT engagement model. MIS Quarterly Executive 5(1), 1-14.
26. FOONG SY (1999) Effect of end user personal and systems attributes on computer based information system success in Malaysian SMEs. Journal of Small Business Management 37(3), 81-87.
27. FULK J (1993) Social construction of communication technology. Academy of Management Journal 36(5), 921-950.
28. GHOBADIAN A and GALLEAR DN (1996) Total quality management in SMEs. Omega 24(1), 83-106.
29. GINZBERG MJ (1981) Early diagnosis of MIS implementation failure: promising results and unanswered questions. Management Science 27(4), 459-478.
30. GIOIA DA (1986) Symbols, scripts, and sensemaking: creating meaning in the organizational experience. In The Thinking Organization (SIMS HP and GIOIA DA, Eds), pp 49-74, Jossey-Bass, San Francisco, CA.
31. GRANOVETTER M (1992) Problems of explanation in economic sociology. In Networks and Organizations: Structure, Form, and Action (NOHRIA N and ECCLES RG, Eds), pp 25-56, Harvard Business School Press, Boston, MA.
32. GULATI R (1998) Alliances and networks. Strategic Management Journal 19(4), 293-317.
33. HADJIMANOULIS A (2000) A resource-based view of innovativeness in small firms. Technology Analysis and Strategic Management 12(2), 263-281.
34. HALL RI (1984) The natural logic of management policy making: its implications for the survival of an organization. Management Science 30(8), 905-927.
35. HENDERSON JC (1990) Plugging into strategic partnerships: the critical IS connection. Sloan Management Review 31(3), 7-13.
36. HUANG R, ZMUD RW and PRICE RL (2009) IT governance practices in small and medium-sized enterprises: recommendations from an empirical study. In Information Systems - Creativity and Innovation in Small and Medium-sized Enterprises (DHILLON G, STAHL BC and BASKERVILLE R, Eds), pp 158-179, Springer, New York.
37. HUBER GP (1990) A theory of the effects of advanced information technologies on organizational design, intelligence, and decision making. Academy of Management Review 15(1), 47-71.
38. JARVENPAA SL and IVES B (1991) Executive involvement and participation in the management of information technology. MIS Quarterly 15(2), 205-227.
39. JENKINS JM and SANTOS RF (1982) Centralization vs. decentralization of data processing functions. In The Economics of Information Processing (GOLDBERG R and LORIN H, Eds), pp 62-67, Whiley-Interscience, New York.
40. KAPLAN B and MAXWELL JA (1994) Qualitative research methods for evaluating computer information systems. In Evaluating Health Care Information Systems: Methods and Applications (ANDERSON JG, AYDIN CE and JAY SJ, Eds), pp 45-68, Sage, Thousand Oaks, CA.
41. KATZ M and SHAPIRO C (1986) Technology adoption in the presence of network externalities. Journal of Political Economy 94, 822-841.
42. KEARNS GS and SABHERWAL R (2006) Strategic alignment between business and information technology: a knowledge-based view of behaviours, outcome and consequences. Journal of Management Information Systems 23(3), 129-162.
43. KEARNS GS and SABHERWAL R (2007) Antecedents and consequences of information systems planning integration. IEEE Transactions on Engineering Management 54(4), 628-643.
44. KEASEY K and WATSON R (1993) Small Firm Management, Blackwell, Cambridge, MA.
45. KEEN PGW (1991) Shaping the Future, Harvard Business School Press, Boston, MA.
46. LENGEL RH and DAFT RL (1988) The selection of communication media as an executive skill. Academy of Management Executive 2, 225-232.
47. LEVY M and POWELL P (2005) Strategies for Growth in SMEs, Elsevier, Burlington, MA.
48. LIND M and ZMUD RW (1995) Improving interorganizational effectiveness through voice mail facilitation of peer-to-peer relationships. Organization Science 6(4), 445-461.
49. MALONE TW (1987) Modeling coordination in organizations and markets. Management Science 33(10), 1317-1332.
50. MCKEEN JD and GUIMARAES T (1985) Selecting MIS projects by steering committee. Communications of the ACM 28(12), 1344-1352.
51. MEYER MW (1972) Size and the structure of organizations: a causal model. American Sociological Review 37(4), 434-440.
52. NELSON KM and COOPRIDER JG (1996) The contribution of shared knowledge to IT group performance. MIS Quarterly 20(4), 409-432.
53. O'REILLY CA (1982) Variations in decision makers' use of information sources: the impact of quality and accessibility of information. Academy of Management Journal 25(4): 756-771.
54. ORLIKOWSKI WJ and GASH DC (1994) Technological frames: making sense of information technology in organizations. ACM Transactions on Information Systems 12(2), 174-207.
55. REICH BH and BENBASAT I (2000) Factors that influence the social dimension of alignment between business and information technology objectives. MIS Quarterly 24(1), 81-113.
56. ROCKART JF (1988) The line takes the leadership - IS management in a wired society. Sloan Management Review 29(4), 57-64.
57. ROCKART JF and SHORT JE (1991) The networked organization and the management of interdependence. In The Corporation of the 1990's: Information Technology and Organizational Transformation (SCOTT MORTON MS, Ed.), pp 189-219, Oxford University Press, Oxford.
58. ROSS JW, BEATH CM and GOODHUE DL (1996) Develop long-term competitiveness through IT assets. Sloan Management Review 38(1), 31-42.
59. ROWLEY T, BEHRENS D and KRACKHARDT D (2000) Redundant governance structures: an analysis of structural and relational embeddedness in the steel and semiconductor industries. Strategic Management Journal 21(3), 369.
60. RUMELT RP (1991) How much does industry matter? Strategic Management Journal 12(3), 167-185.
61. SAMBAMURTHY V and ZMUD RW (1992) Managing IT for Success: The Empowering Business Partnership, Financial Executive Research Foundation, New Jersey.
62. SAMBAMURTHY V and ZMUD RW (1999) Arrangements for information technology governance: a theory of multiple contingencies. MIS Quarterly 23(2), 261-290.
63. SCHILLING MA (2002) Technology success and failure in winner-take-all markets: the impact of learning orientation, timing, and network externalities. Academy of Management Journal 45(2), 387-398.
64. SCHMITZ J and FULK J (1991) Organizational colleagues, media richness, and electronic mail: a test of the social influence model of technology use. Communication of the Association for Information Systems 18, 487-523.
65. SCHWARZ A and HIRSCHHEIM R (2003) An extended platform logic perspective of IT governance: managing perceptions and activities of IT. Journal of Strategic Information Systems 12, 129-166.
66. SEGARS AH and GROVER V (1998) Strategic information systems planning success: an investigation of the construct and its measurement. MIS Quarterly 22(2), 139-163.
67. STOREY D (1994) Understanding the Small Business Sector, Routledge, London, UK.
68. STREET CT and MEISTER DB (2004) Small business growth and internal transparency: the role of information systems. MIS Quarterly 28(3), 473-506.
69. TALLON PP, KRAEMER KL and GURBAXANI V (2000) Executives' perceptions of the business value of information technology: a process-oriented approach. Journal of Management Information Systems 16(4), 145-173.
70. TE'ENI D (2001) Review: a cognitive-affective model of organizational communication for designing IT. MIS Quarterly 25(2), 251-312.
71. THONG YL (1999) An integrated model of information systems adoption in small businesses. Journal of Management Information Systems 15(4), 187-214.
72. TORKZADEH G and XIA W (1992) Managing telecommunications by steering committee. MIS Quarterly 16(2), 187-199.
73. UZZI B (1996) The sources and consequences of embeddedness for the economic performance of organizations: the network effect. American Sociological Review 61(4), 674-698.
74. VADAPALLI A and MONE MA (2000) Information technology project outcomes: user participation structures and the impact of organization behaviour and human resource management issue. Journal of Engineering and Technology Management 17(2), 127-151.
75. WALKER G, KOGUT B and SHAN W (1997) Social capital, structural holes and the formation of an industry network. Organization Science 8(2), 109-125.
76. WEILL P (2004) Don't just lead, govern: how top-performing firms govern IT. MIS Quarterly Executive 3(1), 1-17.
77. WEILL P and ROSS JW (2004) IT Governance: How Top Performers Manage IT Decision Rights for Superior Results, Harvard Business School Press, Boston, MA.
78. WEILL P and ROSS JW (2005) A matrixed approach to designing IT governance. Sloan Management Review 46(2), 26-34.
79. YIN R (1984) Case Study Research, Sage Publications, Beverly Hills, CA.
80. ZMUD RW (1988) Building relationship throughout the corporate entity. In Transforming the IS Organization: The Mission, the Framework, the Transition (ELAM J, GINZBERG MJ, KEEN P and ZMUD RW, Eds), ICIT Press, Washington, DC.
81. ZMUD RW, BOYNTON AC and JACOBS GC (1986) The information economy: a new perspective for effective information systems management. Data Base 18(1), 17-23.