Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management

Journal of Business Research

Volumn 63, Issue 7, 2010, Pages 763-771

  Zheng, Wei ^a   Yang, Baiyin ^b   McLean, Gary N ^c  

^a NORTHERN ILLINOIS UNIVERSITY   (United States)

^b TSINGHUA UNIVERSITY   (China)

^c TEXAS A AND M UNIVERSITY   (United States)

Author keywords

Knowledge management; Organizational culture; Organizational effectiveness; Organizational strategy; Organizational structure

Indexed keywords

EID: 77953027877     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2009.06.005     Document Type: Article

References (76)

1. Argote L., Ingram P. Knowledge transfer: a basis for competitive advantage in firms. Org Behav Hum Decis 2000, 82(1):150-169.
2. Amstrong J.S., Overton T.S. Estimating nonresponse bias in mail surveys. Journal of Marketing Research 1977, 14:396-402.
3. Barney J. Firm resources and sustained competitive advantage. J Manage 1991, 17(1):99-120.
4. Bennett R., Gabriel H. Organizational factors and knowledge management within large marketing departments: an empirical study. J Knowl Manag 1999, 3(3):212-225.
5. Bergeron F., Raymond L., Rivard S. Idea patterns of strategic alignment and business performance. Information and Management 2004, 41:1003-1020.
6. Brockman B.K., Morgan R.M. The role of existing knowledge in new product innovativeness and performance. Decis Sci 2003, 34(2):385-419.
7. Burns T., Stalker M. The management of innovation 1961, Tavistock Publications, London.
8. Caruana A., Morris M.H., Vella A.J. The effect of centralization and formalization on entrepreneurship in export firms. J Small Bus Manage 1998, 36(1):16-29.
9. Conner K.R., Prahalad C.K. A resource-based theory of the firm: knowledge versus opportunism. Organ Sci 1996, 7:477-501.
10. Daft R.L. Organizational theory and design 1995, West Publishing, St. Paul.
11. Damanpour F. Organizational innovation: a meta-analysis of effects of determinants and moderators. Acad Manage J 1991, 34(3):555-590.
12. Darr E., Argote L., Epple D. The acquisition, transfer and depreciation of knowledge in service organizations: productivity in franchises. Manag Sci 1995, 41(11):1750-1762.
13. Davenport T.H., Prusak L. Working knowledge: how organizations manage what they know 1998, Harvard Business School Press, Boston.
14. Deal T.A., Kennedy A.A. Corporate culture 1982, Addison-Wesley, Reading, MA.
15. De Long D.W., Fahey L. Diagnosing cultural barriers to knowledge management. Acad Manage Exec 2000, 14(4):113-127.
16. Demerest M. Understanding knowledge management. J Long Range Plan 1997, 30(3):374-384.
17. Denison D.R. Corporate culture and organizational effectiveness 1990, Wiley, New York.
18. Denison D.R., Mishra A.K. Toward a theory of organizational culture and effectiveness. Organ Sci 1995, 6(2):204-223.
19. Denison D.R., Neale W.S. Denison organizational culture survey 1996, Aviat, Ann Arbor.
20. Deshpande R., Farley U., Webster F. Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis. J Mark 1993, 57(1):23-37.
21. Dewar R., Werbel J. Universalistic and contingency predictions of employee satisfaction and conflict. Adm Sci Q 1979, 24(3):426-448.
22. Drew S. From knowledge to action: the impact of benchmarking on organizational performance. Long Range Plan 1997, 30(3):427-441.
23. Epple D., Argote L., Murphy K. An empirical investigation of the micro structure of knowledge acquisition and transfer through learning by doing. Oper Res 1996, 44:77-86.
24. Fey C.F., Denison D.R. Organizational culture and effectiveness: can American theory be applied in Asia?. Organ Sci 2003, 14(6):686-706.
25. Ferrell O.C., Skinner S.J. Ethical behavior and bureaucratic structure in marketing research organizations. J Mark Res 1988, 25:103-109.
26. Floyd S.W., Wooldridge B. Managing strategic consensus: the foundation of effective implementation. Acad Manage Exec 1992, 6(4):27-39.
27. Gilley J.W., Maycunich A. Organizational learning performance and change - an introduction to strategic human resource development 2000, Perseus Publishing, MA.
28. Gold A.H., Malhotra A., Segars A.H. Knowledge management: an organizational capabilities perspective. J Manage Inf Syst 2001, 18(1):185-214.
29. Gordon G.G., Di Tomaso N. Predicting corporate performance from organizational culture. J Manag Stud 1992, 29:783-798.
30. Govindarajan V., Fisher J. Strategy, control systems, and resource sharing: effects on business-unit performance. Acad Manage J 1990, 33(2):259-285.
31. Grant R.M. Toward a knowledge-based theory of the firm. Strateg Manage J 1996, 17:109-111.
32. Grover V., Davenport T.H. General perspectives on knowledge management: fostering a research agenda. J Manage Inf Syst 2001, 18(1):5-21.
33. Huber G.P. Organizational learning: the contributing processes and the literatures. Organ Sci 1991, 2(1):88-115.
34. Jöreskog K.G., Sörbom D. LISREL 7: a guide to the program applications 1989, SPSS, Chicago. 2nd ed.
35. Kennedy A.M. The adoption and diffusion of new industrial products: a literature review. Eur J Mark 1983, 17(3):31-88.
36. Khandwalla P.N. The design of organizations 1977, Harcourt Brace Jovanovich, New York.
37. Kogut B., Zander U. Knowledge of the firm, combinative capabilities, and the replication of technology. Organ Sci 1992, 3(2):383-397.
38. Konrad A., Linnehan F. Formalized HRM structures: coordinating equal employment opportunity or concealing organizational practices?. Acad Manage J 1995, 38:787-820.
39. Lee H., Choi B. Knowledge management enablers, process, and organizational performance: an integrative view and empirical examination. J Manage Inf Syst 2003, 20(1):179-228.
40. Manvondo F.T. Environment and strategy as antecedents for marketing effectiveness and organizational performance. J Strat Mark 1999, 7(4):237-250.
41. McEvily S., Chakravarthy B. The persistence of knowledge-based advantage: an empirical test for product performance and technological knowledge. Strateg Manag J 2002, 23:285-305.
42. Miller R. Innovation, organization and environment: a study of sixteen American and West European steel firms 1971, Institut de recherche et de perfectionnement en administration, Sherbrooke.
43. Miller D., Friesen P.H. Strategy-making and environment: the third link. Strateg Manag J 1983, 4:221-235.
44. Nonaka I. The knowledge-creating company. Harvard Bus Rev 1991, 96-104. (Nov-Dec).
45. Nonaka I., Toyama R., Konno N. Seci, ba, and leadership: a unified model of dynamic knowledge creation. Long Rang Plan 2000, 33:5-34.
46. O'Reilly C. Corporations, culture, and commitment: motivation and social control in organizations. Calif Manage Rev 1989, 18:9-25.
47. Ouchi W.G., Jaeger A.M. Type Z organization: stability in the midst of mobility. Acad Manag Rev 1978, 3(2):305-314.
48. Pedler M., Burgoyne J., Boydell T. The learning company: a strategy for sustainable development 1991, McGraw-Hill, New York.
49. Penrose E. The theory of the growth of the firm 1959, Wiley, New York.
50. Peters T., Waterman R. In search of excellence 1982, Harper and Row, New York.
51. Pettigrew A.M. On studying organizational cultures. Adm Sci Q 1979, 24:570-581.
52. Podsakoff P., Organ D.W. Self-reports in organizational research: problems and prospects. J Manage 1986, 12:531-544.
53. Posner B., Kouzes J., Schmidt W. Shared values make a difference: an empirical test of corporate culture. Hum Resour Manag 1985, 24:293-309.
54. Prahalad C.K., Hamel G. The core competence of the corporation. Harvard Bus Rev 1990, 68(3):79-91.
55. Rapert M.I., Lynch D., Suter T. Enhancing functional and organizational performance via strategic consensus and commitment. J Strat Mark 1996, 4:193-205.
56. Rapert M., Wren B. Reconsidering organizational structure: a dual perspective of frameworks and processes. J Manag Issue 1998, 10(3):287-302.
57. Rastogi P.N. Knowledge management and intellectual capital - the new virtuous reality of competitiveness. Hum Syst Manage 2000, 19(1):39-49.
58. Robbins S.P. Organization theory: structure, design, and application 1990, Prentice Hall, Englewood Cliffs, NJ.
59. Rowley J. Knowledge management in pursuit of learning: the learning with knowledge cycle. J Inf Sci 2001, 27(4):227-237.
60. Ruekert R.W., Walker O.C., Roering K.J. The organization of marketing activities: a contingency theory of structure and performance. J Mark 1985, 49:13-25.
61. Schein E.H. Organizational culture and leadership: a dynamic view 1985, Jossey-Bass, San Francisco, CA.
62. Schminke M., Ambrose M.L., Cropanzano R.S. The effect of organizational structure on perceptions of procedural fairness. J Appl Psych 2000, 85:294-304.
63. Senge P.M. The fifth discipline: the art and practice of the learning organization 1990, Random House, New York.
64. Shin M. A framework for evaluating economics of knowledge management systems. Inf Manage 2004, 42:179-196.
65. Simonin B.L. The importance of collaborative know-how: an empirical test of the learning organization. Acad Manage J 1997, 40(5):1150-1174.
66. Skivington J.E., Daft R.L. A study of organizational framework and process modalities for the implementation of business-level strategic decisions. J Manag Stud 1991, 28(1):45-68.
67. Skyrme D., Arnindon D. Creating the knowledge based business 1997, Business Intelligence, London.
68. Smith K.G., Guthrie J.P., Chen M. Miles and Snow's typology of strategy, organizational size and organizational performance. Acad Manage Proc 1986, 45-49.
69. Soliman F., Spooner K. Strategies for implementing knowledge management: role of human resource management. J Knowl Manag 2000, 4(4):337-345.
70. Tiwana A. An empirical study of the effect of knowledge integration on software development performance. Inf Softw Technol 2004, 46(13):899-906.
71. Tsai W. Social structure of "cooperation" within a multiunit organization: coordination, competition, and intraorganizational knowledge sharing. Organ Sci 2002, 13(2):179-190.
72. Venkatraman N. Strategic orientation of business enterprises: the construct, dimensionality, and measurement. Manage Sci 1989, 35:942-962.
73. Waterman R.H. Adhocracy: the power to change 1990, Whittle Direct Books, Memphis, TN.
74. Watkins K.E., Marsick V.J. In action: creating the learning organization 1996, American Society for Training and Development, Alexandria, VA.
75. Wilkins A.L., Ouchi W.G. Efficient cultures: exploring the relationship between culture and organizational performance. Adm Sci Q 1983, 28:468-481.
76. Young G., Sapienza H., Baumer D. The influence of flexibility in buyer-seller relationships on the productivity of knowledge. J Bus Res 1999, 56(6):443-451.