메뉴 건너뛰기




Volumn 30, Issue 6, 2010, Pages 639-668

Enterprise systems complexity and its antecedents: A grounded-theory approach

Author keywords

Business enterprise; Complexity theory; Germany; Management strategy

Indexed keywords


EID: 77952590541     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443571011046058     Document Type: Article
Times cited : (34)

References (69)
  • 3
    • 18844420286 scopus 로고    scopus 로고
    • ERP system and implementation-process benefits: Implications for B2B e-procurement
    • Bendoly, E. and Schoenherr, T. (2005), "ERP system and implementation-process benefits: implications for B2B e-procurement" in International Journal of Operations & Production Management, Vol. 25, No. 4, pp. 304-19.
    • (2005) International Journal of Operations & Production Management , vol.25 , Issue.4 , pp. 304-319
    • Bendoly, E.1    Schoenherr, T.2
  • 4
    • 1142302991 scopus 로고    scopus 로고
    • Value chain resource planning: Adding value with systems beyond the enterprise
    • Bendoly, E., Soni, A.K. and Venkataramanan, M.A. (2004), "Value chain resource planning: adding value with systems beyond the enterprise" in Business Horizons, Vol. 47, No. 2, pp. 79-86.
    • (2004) Business Horizons , vol.47 , Issue.2 , pp. 79-86
    • Bendoly, E.1    Soni, A.K.2    Venkataramanan, M.A.3
  • 7
    • 33748696558 scopus 로고    scopus 로고
    • ERP implementation efforts at three firms: Integrating lessons from the SISP and IT-enabled change literature
    • Bozarth, C. (2006), "ERP implementation efforts at three firms: integrating lessons from the SISP and IT-enabled change literature" in International Journal of Operations & Production Management, Vol. 26, No. 11, pp. 1223-39.
    • (2006) International Journal of Operations & Production Management , vol.26 , Issue.11 , pp. 1223-1239
    • Bozarth, C.1
  • 10
    • 0037262420 scopus 로고    scopus 로고
    • Consumer switching costs: A typology, antecedents, and consequences
    • Burnham, T.A., Frels, J.K. and Mahajan, V. (2003), "Consumer switching costs: a typology, antecedents, and consequences" in Journal of the Academy of Marketing Science, Vol. 31, No. 2, pp. 109-26.
    • (2003) Journal of the Academy of Marketing Science , vol.31 , Issue.2 , pp. 109-126
    • Burnham, T.A.1    Frels, J.K.2    Mahajan, V.3
  • 11
    • 33644605618 scopus 로고    scopus 로고
    • The linkage between supply chain integration and manufacturing improvement programmes
    • Cagliano, R., Caniato, F. and Spina, G. (2006), "The linkage between supply chain integration and manufacturing improvement programmes" in International Journal of Operations & Production Management, Vol. 26, No. 3, pp. 282-99.
    • (2006) International Journal of Operations & Production Management , vol.26 , Issue.3 , pp. 282-299
    • Cagliano, R.1    Caniato, F.2    Spina, G.3
  • 13
    • 84964129375 scopus 로고
    • The principles of sociotechnical design
    • Cherns, A.B. (1976), "The principles of sociotechnical design" in Human Relations, Vol. 29, No. 8, pp. 783-92.
    • (1976) Human Relations , vol.29 , Issue.8 , pp. 783-792
    • Cherns, A.B.1
  • 14
    • 84964115275 scopus 로고
    • Principles of sociotechnical design revisited
    • Cherns, A.B. (1987), "Principles of sociotechnical design revisited" in Human Relations, Vol. 40, No. 3, pp. 153-61.
    • (1987) Human Relations , vol.40 , Issue.3 , pp. 153-161
    • Cherns, A.B.1
  • 15
    • 0034308337 scopus 로고    scopus 로고
    • Sociotechnical principles for system design
    • Clegg, C.W. (2000), "Sociotechnical principles for system design" in Applied Ergonomics, Vol. 31, No. 5, pp. 463-77.
    • (2000) Applied Ergonomics , vol.31 , Issue.5 , pp. 463-477
    • Clegg, C.W.1
  • 16
    • 48749127123 scopus 로고    scopus 로고
    • Toward a theory of competencies for the management of product complexity: Six case studies
    • Closs, D.J., Jacobs, M.A., Swink, M. and Webb, G.S. (2008), "Toward a theory of competencies for the management of product complexity: six case studies" in Journal of Operations Management, Vol. 26, No. 5, pp. 590-610.
    • (2008) Journal of Operations Management , vol.26 , Issue.5 , pp. 590-610
    • Closs, D.J.1    Jacobs, M.A.2    Swink, M.3    Webb, G.S.4
  • 17
    • 1642468153 scopus 로고    scopus 로고
    • Information and communication technologies in product innovation within SMEs - the role of product complexity
    • Corso, M., Martini, A., Paolucci, E. and Pellegrini, L. (2001), "Information and communication technologies in product innovation within SMEs - the role of product complexity" in Enterprise and Innovation Management Studies, Vol. 2, No. 1, pp. 35-48.
    • (2001) Enterprise and Innovation Management Studies , vol.2 , Issue.1 , pp. 35-48
    • Corso, M.1    Martini, A.2    Paolucci, E.3    Pellegrini, L.4
  • 18
    • 0032112063 scopus 로고    scopus 로고
    • Putting the enterprise into the enterprise system
    • Davenport, T. (1998), "Putting the enterprise into the enterprise system" in Harvard Business Review, Vol. 76, No. 4, pp. 121-31.
    • (1998) Harvard Business Review , vol.76 , Issue.4 , pp. 121-131
    • Davenport, T.1
  • 19
    • 23844523186 scopus 로고    scopus 로고
    • Strategic technology adoption: Extending ERP across the supply chain
    • De Búrca, S., Fynes, B. and Marshall, D. (2005), "Strategic technology adoption: extending ERP across the supply chain" in Journal of Enterprise Information Management, Vol. 18, No. 4, pp. 427-40.
    • (2005) Journal of Enterprise Information Management , vol.18 , Issue.4 , pp. 427-440
    • de Búrca, S.1    Fynes, B.2    Marshall, D.3
  • 20
    • 0001073758 scopus 로고
    • Building theories from case study research
    • Eisenhardt, K.M. (1989), "Building theories from case study research" in The Academy of Management Review, Vol. 14, No. 4, pp. 532-50.
    • (1989) The Academy of Management Review , vol.14 , Issue.4 , pp. 532-550
    • Eisenhardt, K.M.1
  • 21
    • 34047207566 scopus 로고    scopus 로고
    • Theory building from cases: Opportunities and challenges
    • Eisenhardt, K.M. and Graebner, M.E. (2007), "Theory building from cases: opportunities and challenges" in Academy of Management Journal, Vol. 50, No. 1, pp. 25-32.
    • (2007) Academy of Management Journal , vol.50 , Issue.1 , pp. 25-32
    • Eisenhardt, K.M.1    Graebner, M.E.2
  • 22
    • 0003059461 scopus 로고    scopus 로고
    • The use of case study methods in logistics research
    • Ellram, L.M. (1996), "The use of case study methods in logistics research" in Journal of Business Logistics, Vol. 17, No. 2, pp. 96-138.
    • (1996) Journal of Business Logistics , vol.17 , Issue.2 , pp. 96-138
    • Ellram, L.M.1
  • 24
    • 4444374968 scopus 로고    scopus 로고
    • European Commission, available at, (accessed February 18, 2009)
    • European Commission (2008), "SME definition", available at: http://ec.europa.eu/enterprise/enterprise_policy/sme_definition/index_en.htm (accessed February 18, 2009).
    • (2008) SME definition
  • 25
    • 1642358346 scopus 로고    scopus 로고
    • The real new economy
    • Farrell, D. (2003), "The real new economy" in Harvard Business Review, Vol. 81, No. 10, pp. 104-12.
    • (2003) Harvard Business Review , vol.81 , Issue.10 , pp. 104-112
    • Farrell, D.1
  • 27
    • 33745035508 scopus 로고    scopus 로고
    • What happens after ERP implementation: Understanding the impact of interdependence and differentiation on plant-level outcomes
    • Gattiker, T.F. and Goodhue, D.L. (2005), "What happens after ERP implementation: understanding the impact of interdependence and differentiation on plant-level outcomes" in MIS Quarterly, Vol. 29, No. 3, pp. 559-85.
    • (2005) MIS Quarterly , vol.29 , Issue.3 , pp. 559-585
    • Gattiker, T.F.1    Goodhue, D.L.2
  • 30
    • 0000618550 scopus 로고
    • Link manufacturing process and product life cycles
    • Hayes, R.H. and Wheelwright, S.C. (1979a), "Link manufacturing process and product life cycles" in Harvard Business Review, Vol. 57, No. 1, pp. 133-40.
    • (1979) Harvard Business Review , vol.57 , Issue.1 , pp. 133-140
    • Hayes, R.H.1    Wheelwright, S.C.2
  • 31
    • 0000618550 scopus 로고
    • The dynamics of process-product life cycles
    • Hayes, R.H. and Wheelwright, S.C. (1979b), "The dynamics of process-product life cycles" in Harvard Business Review, Vol. 57, No. 2, pp. 127-36.
    • (1979) Harvard Business Review , vol.57 , Issue.2 , pp. 127-136
    • Hayes, R.H.1    Wheelwright, S.C.2
  • 32
    • 33845338757 scopus 로고    scopus 로고
    • The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM system implementations
    • Hendricks, K.B., Singhal, V.R. and Stratman, J.K. (2007), "The impact of enterprise systems on corporate performance: a study of ERP, SCM, and CRM system implementations" in Journal of Operations Management, Vol. 25, No. 1, pp. 65-82.
    • (2007) Journal of Operations Management , vol.25 , Issue.1 , pp. 65-82
    • Hendricks, K.B.1    Singhal, V.R.2    Stratman, J.K.3
  • 33
    • 33847393339 scopus 로고    scopus 로고
    • Enterprise resource planning (ERP) - a brief history
    • Jacobs, F.R. and Weston, F.C.T. Jr (2007), "Enterprise resource planning (ERP) - a brief history" in Journal of Operations Management, Vol. 25, No. 2, pp. 357-63.
    • (2007) Journal of Operations Management , vol.25 , Issue.2 , pp. 357-363
    • Jacobs, F.R.1    Weston Jr., F.C.T.2
  • 34
    • 0003062036 scopus 로고    scopus 로고
    • An agent-based approach for building complex software systems
    • Jennings, N.R. (2001), "An agent-based approach for building complex software systems" in Communications of the ACM, Vol. 44, No. 4, pp. 35-41.
    • (2001) Communications of the ACM , vol.44 , Issue.4 , pp. 35-41
    • Jennings, N.R.1
  • 35
    • 0642314444 scopus 로고    scopus 로고
    • The management of complex tasks in organizations: Controlling the systems development process
    • Kirsch, L.J. (1996), "The management of complex tasks in organizations: controlling the systems development process" in Organization Science, Vol. 7, No. 1, pp. 1-21.
    • (1996) Organization Science , vol.7 , Issue.1 , pp. 1-21
    • Kirsch, L.J.1
  • 36
    • 0032119896 scopus 로고    scopus 로고
    • Iterative triangulation: A theory development process using existing case studies
    • Lewis, M.W. (1998), "Iterative triangulation: a theory development process using existing case studies" in Journal of Operations Management, Vol. 16, No. 4, pp. 455-69.
    • (1998) Journal of Operations Management , vol.16 , Issue.4 , pp. 455-469
    • Lewis, M.W.1
  • 37
    • 77952626029 scopus 로고    scopus 로고
    • Germany's Mittelstand - an endangered species?
    • Current Issues, July 6
    • Linnemann, C. (2007), "Germany's Mittelstand - an endangered species?", Deutsche Bank Research, Current Issues, July 6.
    • (2007) Deutsche Bank Research
    • Linnemann, C.1
  • 38
    • 0345460675 scopus 로고    scopus 로고
    • The impact of enterprise information technology adoption on operational performance: An empirical investigation
    • McAfee, A. (2002), "The impact of enterprise information technology adoption on operational performance: an empirical investigation" in Production and Operations Management, Vol. 11, No. 1, pp. 33-53.
    • (2002) Production and Operations Management , vol.11 , Issue.1 , pp. 33-53
    • McAfee, A.1
  • 39
    • 0027654507 scopus 로고
    • Conducting case study research in operations management
    • McCutcheon, D.M. and Meredith, J.R. (1993), "Conducting case study research in operations management" in Journal of Operations Management, Vol. 11, No. 3, pp. 239-59.
    • (1993) Journal of Operations Management , vol.11 , Issue.3 , pp. 239-259
    • McCutcheon, D.M.1    Meredith, J.R.2
  • 40
    • 33847343756 scopus 로고    scopus 로고
    • The early road to material requirements planning
    • Mabert, M.A. (2007), "The early road to material requirements planning" in Journal of Operations Management, Vol. 25, No. 2, pp. 346-56.
    • (2007) Journal of Operations Management , vol.25 , Issue.2 , pp. 346-356
    • Mabert, M.A.1
  • 42
    • 0002616581 scopus 로고    scopus 로고
    • Enterprise resource planning: Common myths versus evolving reality
    • Mabert, V.A., Soni, A.K. and Venkataramanan, M.A. (2001), "Enterprise resource planning: common myths versus evolving reality" in Business Horizons, Vol. 44, No. 3, pp. 69-76.
    • (2001) Business Horizons , vol.44 , Issue.3 , pp. 69-76
    • Mabert, V.A.1    Soni, A.K.2    Venkataramanan, M.A.3
  • 44
    • 0032119946 scopus 로고    scopus 로고
    • Building operations management theory through case and field research
    • Meredith, J. (1998), "Building operations management theory through case and field research" in Journal of Operations Management, Vol. 16, No. 4, pp. 441-54.
    • (1998) Journal of Operations Management , vol.16 , Issue.4 , pp. 441-454
    • Meredith, J.1
  • 45
    • 77952601536 scopus 로고    scopus 로고
    • Complex
    • Merriam-Webster Online Dictionary, available at, (accessed June 20, 2008)
    • Merriam-Webster Online Dictionary (2008), "Complex", available at: www.merriam-webster.com/dictionary/complex (accessed June 20, 2008).
    • (2008)
  • 46
    • 0009979952 scopus 로고
    • An applied framework for classifying the complexity of knowledge-based systems
    • Meyer, M.H. and Curley, K.F. (1991), "An applied framework for classifying the complexity of knowledge-based systems" in MIS Quarterly, Vol. 15, No. 4, pp. 455-72.
    • (1991) MIS Quarterly , vol.15 , Issue.4 , pp. 455-472
    • Meyer, M.H.1    Curley, K.F.2
  • 50
    • 49349111707 scopus 로고    scopus 로고
    • Adoption and risk of ERP systems in manufacturing SMEs: A positivist case study
    • Poba-Nzaou, P., Raymond, L. and Fabi, B. (2008), "Adoption and risk of ERP systems in manufacturing SMEs: a positivist case study" in Business Process Management Journal, Vol. 14, No. 4, pp. 530-50.
    • (2008) Business Process Management Journal , vol.14 , Issue.4 , pp. 530-550
    • Poba-Nzaou, P.1    Raymond, L.2    Fabi, B.3
  • 53
    • 33244478765 scopus 로고    scopus 로고
    • Adoption of enterprise application software and firm performance
    • Shin, I. (2006), "Adoption of enterprise application software and firm performance" in Small Business Economics, Vol. 26, No. 3, pp. 241-56.
    • (2006) Small Business Economics , vol.26 , Issue.3 , pp. 241-256
    • Shin, I.1
  • 57
    • 33750689578 scopus 로고    scopus 로고
    • Success factors in ERP systems implementations: Lessons from practice
    • Soja, P. (2006), "Success factors in ERP systems implementations: lessons from practice" in Journal of Enterprise Information Management, Vol. 19, No. 4, pp. 418-33.
    • (2006) Journal of Enterprise Information Management , vol.19 , Issue.4 , pp. 418-433
    • Soja, P.1
  • 58
    • 55249119617 scopus 로고
    • The effect of user involvement on system success: A contingency approach
    • Tait, P. and Vessey, I. (1988), "The effect of user involvement on system success: a contingency approach" in MIS Quarterly, Vol. 12, No. 1, pp. 91-108.
    • (1988) MIS Quarterly , vol.12 , Issue.1 , pp. 91-108
    • Tait, P.1    Vessey, I.2
  • 59
    • 0002021778 scopus 로고    scopus 로고
    • Fitting enterprise software in smaller companies
    • Taylor, J. (1999), "Fitting enterprise software in smaller companies" in Management Accounting, Vol. 80, No. 8, pp. 36-9.
    • (1999) Management Accounting , vol.80 , Issue.8 , pp. 36-39
    • Taylor, J.1
  • 60
    • 0034694489 scopus 로고    scopus 로고
    • A framework for evaluating ERP projects
    • Teltumbde, A. (2000), "A framework for evaluating ERP projects" in International Journal of Production Research, Vol. 38, No. 17, pp. 4507-20.
    • (2000) International Journal of Production Research , vol.38 , Issue.17 , pp. 4507-4520
    • Teltumbde, A.1
  • 61
    • 84964128639 scopus 로고
    • Some social and psychological consequences of the longwall method of coal getting
    • Trist, E. and Bamforth, K. (1951), "Some social and psychological consequences of the longwall method of coal getting" in Human Relations, Vol. 4, No. 1, pp. 3-38.
    • (1951) Human Relations , vol.4 , Issue.1 , pp. 3-38
    • Trist, E.1    Bamforth, K.2
  • 65
    • 0032119613 scopus 로고    scopus 로고
    • A definition of theory: Research guidelines for different theory-building research methods in operations management
    • Wacker, J.G. (1998), "A definition of theory: research guidelines for different theory-building research methods in operations management" in Journal of Operations Management, Vol. 16, No. 4, pp. 361-85.
    • (1998) Journal of Operations Management , vol.16 , Issue.4 , pp. 361-385
    • Wacker, J.G.1
  • 67
    • 27644439033 scopus 로고    scopus 로고
    • Supplier-supplier relationships in the buyer-supplier triad: Building theories from eight case studies
    • Wu, Z. and Choi, T.Y. (2005), "Supplier-supplier relationships in the buyer-supplier triad: building theories from eight case studies" in Journal of Operations Management, Vol. 24, No. 1, pp. 27-52.
    • (2005) Journal of Operations Management , vol.24 , Issue.1 , pp. 27-52
    • Wu, Z.1    Choi, T.Y.2
  • 68
    • 23744456455 scopus 로고    scopus 로고
    • Complexity of information systems development projects: Conceptualization and measure development
    • Xie, W. and Lee, G. (2005), "Complexity of information systems development projects: conceptualization and measure development" in Journal of Management Information Systems, Vol. 22, No. 1, pp. 45-83.
    • (2005) Journal of Management Information Systems , vol.22 , Issue.1 , pp. 45-83
    • Xie, W.1    Lee, G.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.