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Volumn 30, Issue 2, 2010, Pages 211-234

From postal to peaceful: Dispute systems design in the USPS REDRESS® program

Author keywords

Dispute systems design; Employment disputes; Organizational conflict; Workplace mediation

Indexed keywords


EID: 77952488169     PISSN: 0734371X     EISSN: 1552759X     Source Type: Journal    
DOI: 10.1177/0734371X09360187     Document Type: Article
Times cited : (10)

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