Conducting focus groups with library staff: Best practices and participant perceptions

Library Management

Volumn 31, Issue 4, 2010, Pages 267-278

  Mellinger, Margaret ^a   Chau, May ^a  

^a OREGON STATE UNIVERSITY   (United States)

Author keywords

Best practice; Business planning; Employees; Focus groups; Library management

Indexed keywords

EID: 77952358411     PISSN: 01435124     EISSN: None     Source Type: Journal    
DOI: 10.1108/01435121011046335     Document Type: Article

References (12)

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3. Glitz, B. (1998), Focus Groups for Libraries and Librarians, Forbes, New York, NY.
4. Higa-Moore, M.L., Bunnett, B., Mayo, H. and Olney, C. (2002), "Use of focus groups in a library's strategic planning process" in Journal of the Medical Library Association, Vol. 90, No. 1, pp. 86-92.
5. Iowa State University Extension (2004), "Focus group fundamentals", PM 1969b, May, available at: www.extension.iastate.edu/publications/pm1969b.pdf (accessed September 30, 2009).
6. Krueger, R.A. (2002), "Designing and conducting focus group interviews", October, available at: www.sph.umn.edu/img/assets/18528/FocGrp_Krueger_Oct02.pdf (accessed September 30, 2009).
7. Krueger, R.A. and Casey, M.A. (2000), Focus Groups: A Practical Guide for Applied Research, Sage Publications, Thousand Oaks, CA.
8. LLAMA/MAES (2005), "Focus group bibliography", handout from "Got Data, Now What? Focus Groups and Usability Studies" paper presented at American Libraries Association Annual Conference, Chicago, IL, available at: www.ala.org/ala/mgrps/divs/llama/llamacommittees/measurement/gotdata05.cfm (accessed September 30, 2009).
9. MacMillan, D., McKee, S. and Sadler, S. (2007), "Getting everyone on the same page: a staff focus group study for library web site redesign" in Reference Services Review, Vol. 35, No. 3, pp. 425-33.
10. Rose, P., Stoklosa, K. and Gray, S. (1998), "A focus group approach to assessing technostress at the reference desk" in Reference & User Services Quarterly, Vol. 37, No. 4, pp. 311-7.
11. Shoaf, E.C. (2007), "Using a professional moderator in library focus group research" in College & Research Libraries, Vol. 64, No. 2, pp. 124-32.
12. Walden, G.R. (2008), Focus Groups: A Selective Annotated Bibliography, Volume 1, Scarecrow Press, Lanham, MD.