Shifting focus: Assessing cataloging service through focus groups

Library Collections, Acquisition and Technical Services

Volumn 28, Issue 2, 2004, Pages 196-204

  Elhard, K C ^a   Jin, Qiang ^a  

^a UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 2942670532     PISSN: 14649055     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.lcats.2004.02.004     Document Type: Article

References (11)

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2. Lancaster F.W. The measurement and evaluation of library services 1977 Information Resources Press Washington, DC
3. Covey D.T. Usage and usability assessment: Library practices and concerns 2002 Digital Library Federation, Council on Library and Information Resources Washington, DC
4. Glitz B. Focus groups for libraries and librarians 1998 Forbes Custom Publishing New York
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7. Rose P.M. Stoklosa K. Gray S.A. A focus group approach to assessing technostress at the reference desk Reference and User Services Quarterly 37 4 1998 311-317
8. Astle D.L. Staff involvement-the key to the successful merger of monograph and serial acquisitions functions at Clemson University Library Library Acquisitions. Practice and Theory 19 4 1995 427-430
9. Bingham K.H. Management of original cataloging activities in a decentralized system Cataloging and Classification Quarterly 8 1 1987 49-63
10. Shoaf E.C. Using a professional moderator in library focus group research College and Research Libraries 64 2 2003 124-132
11. Norlin E. Reference evaluation: A three-step approach-surveys, unobtrusive observations, and focus groups College and Research Libraries 61 6 2000 546-553