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Volumn 20, Issue 2, 2010, Pages 169-187

User acceptance of a G2B system: A case of electronic procurement system in Malaysia

Author keywords

Electronic commerce; Government; Internet; Malaysia; User studies

Indexed keywords


EID: 77952218756     PISSN: 10662243     EISSN: None     Source Type: Journal    
DOI: 10.1108/10662241011032236     Document Type: Article
Times cited : (76)

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