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Volumn 26, Issue 2, 2009, Pages 358-367

User acceptance of Malaysian government multipurpose smartcard applications

Author keywords

Electronic government; Intention to use; Multipurpose national identity card; Smartcard; Unified Theory of Acceptance and Use of Technology (UTAUT)

Indexed keywords


EID: 62949224776     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2008.07.004     Document Type: Article
Times cited : (77)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.