User involvement, social media, and service evolution: The case of habbo

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2010, Pages

  Johnson, Mikael ^a  

^a National Consumer Research Centre   (Finland)

Author keywords

[No Author keywords available]

Indexed keywords

IN-LINE; KEY SUCCESS FACTORS; LONGITUDINAL CASE STUDY; ONLINE USERS; SERVICE DEVELOPMENT; SOCIAL MEDIA; SOCIAL NETWORKING; TRADITIONAL PRODUCTS; USER COMMUNITIES; USER INVOLVEMENT; USER NEED; VIRTUAL WORLDS;

PRODUCT DEVELOPMENT;

VIRTUAL REALITY;

EID: 77951758919     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2010.425     Document Type: Conference Paper

References (33)

1. A.L. Friedman and D.S. Cornford, Computer Systems Development: History Organization and Implementation, John Wiley & Sons, 1989.
2. E.V. Hippel, Democratizing Innovation, The MIT Press, 2005.
3. D. Leonard-Barton, Wellsprings of Knowledge, Harvard Business School Press, 1995.
4. S. Kujala, "User Studies: A Practical Approach to User Involvement for Gathering User Needs and Requirements," Doctoral Thesis, Helsinki University of Technology, 2002.
5. J.T. Hackos and J.C. Redish, User and Task Analysis for Interface Design, Wiley, 1998.
6. M. Kuniavsky, Observing the User Experience: A Practitioner's Guide to User Research, Morgan Kaufmann, 2003.
7. J. Hom, "The Usability Methods Toolbox," 1998, http://jthom.best.vwh.net/usability/index.htm
8. U.S. Dept. of Health & Human Services, "Usability.gov: Your guide for developing usable & useful Web sites," 2009, http://usability.gov
9. UsabilityNet, "UsabilityNet: usability resources for practitioners and managers," 2003, http://usabilitynet.org
10. D. Norman, "Why doing user observations first is wrong," Interactions, vol. 13, 2006, pp. 50-ff.
11. H. Beyer and K. Holtzblatt, Contextual Design: A Customer-Centered Approach to Systems Designs, Morgan Kaufmann, 1997.
12. P. Ehn, Work-Oriented Design of Computer Artifacts, Stockholm, Sweden: Arbetslivscentrum, 1988.
13. J. Greenbaum and M. Kyng, Design at Work: Cooperative Design of Computer Systems, Hillsdale, NJ, USA: Lawrence Erlbaum Associates, 1991.
14. D. Schuler and A. Namioka, Participatory Design: Principles and Practices, Mahwah, NJ, USA: Lawrence Erlbaum Associates, 1993.
15. R. Williams, J. Stewart, and R. Slack, Social learning in technological innovation: Experimenting with information and communication technologies, Cheltenham, UK: Edward Elgar, 2005.
16. J. Stewart and R. Williams, "The wrong trousers? Beyond the design fallacy: Social learning and the user," Handbook of critical information systems research: Theory and application, D. Howcroft and E. Trauth, eds., Cheltenham, UK: Edward Elgar, 2005, pp. 195-221.
17. A. Crabtree, T. Rodden, P. Tolmie, and G. Button, "Ethnography considered harmful," Proceedings of the 27th international conference on Human factors in computing systems, Boston, MA, USA: ACM, 2009, pp. 879-888.
18. S. Greenberg and B. Buxton, "Usability evaluation considered harmful (some of the time)," Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, Florence, Italy: ACM, 2008, pp. 111-120.
19. D. Svanæs and J. Gulliksen, "Understanding the context of design: towards tactical user centered design," Proceedings of the 5th Nordic conference on Humancomputer interaction: building bridges, Lund, Sweden: ACM, 2008, pp. 353-362.
20. OECD, Participative Web and User-Created Content: Web 2.0, Wikis and Social Networking, 2007.
21. A. Lehmuskallio, S. Tamminen, and M. Johnson, "Managing Privacy on Social Network Sites," Medienamateure: Wie verändern Laien unsere visuelle Kultur?, Siegen, Germany: 2008.
22. A.J. Kim, Community Building on the Web: Secret Strategies for Successful Online Communities, Berkeley, CA, USA: Peachpit Press, 2000.
23. Sulake, "Quick Habbo facts," July 2009, http://www.sulake.com/ habbo
24. M. Turpeinen and K. Kuikkaniemi, Mobile content communities final report, Helsinki, Finland: Helsinki Institute for Information Technology, 2007.
25. M. Johnson, "Unscrambling the "Average User" of Habbo Hotel," Human Technology, vol. 3, May 2007, pp. 127-153.
26. M. Johnson and T. Sihvonen, "On the Dark Side: Gothic Play and Performance in a Virtual World," Journal of Virtual Worlds Research, vol. 1, 2009.
27. A. Salovaara, M. Johnson, K. Toiskallio, S. Tiitta, and M. Turpeinen, "Playmakers in multiplayer game communities: their importance and motivations for participation," Proceedings of ACE 2005, Valencia, Spain: ACM, 2005, pp. 334-337.
28. M. Johnson and K. Toiskallio, "Fansites as sources for user research: Case Habbo Hotel.," 28th Information Systems Research Seminar in Scandinavia, Kristiansand, Norge: 2005.
29. M. Johnson and K. Toiskallio, "Who are the Users of Habbo Hotel?," Mobile Content Communities, HIIT Publications 2007-1, 2007, pp. 89-107.
30. M. Johnson, "How The Teenage Invasion Changed Habbo or Age-Sensitive Design In Inclusive Society," The Good, The Bad, The Challenging: The user and the future of information and communication technologies: a transdisciplinary conference. Organized by COST Action 298, Participation in the Broadband Society, B. Sapio, L. Haddon, E. Mante-Meijer, L. Fortunati, T. Turk, and E. Loos, eds, Copenhagen, Denmark: 2009.
31. J. Nielsen, Usability Engineering, Academic Press Inc, 1993.
32. Idean Research, "Series 60 Developer Platform 2.0: Usability Guidelines For Enterprise Applications."
33. A. Järvinen, S. Heliö, and F. Mäyrä, Communication and Community in Digital Entertainment Services, Prestudy Research Report, Tampere, Finland: Hypermedia Laboratory, University of Tampere, 2002.