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Volumn , Issue , 2009, Pages 755-760

The role of virtual community in disseminating electronic word of mouth

Author keywords

[No Author keywords available]

Indexed keywords

ONLINE COMMUNITIES; PRODUCTS AND SERVICES; STRUCTURAL EQUATION MODELLING; VIRTUAL COMMUNITY; WORD OF MOUTH;

EID: 77951266229     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/JCPC.2009.5420083     Document Type: Conference Paper
Times cited : (10)

References (11)
  • 1
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    • Gelb, B.1    Johnson, M.2
  • 2
    • 0002441636 scopus 로고
    • A test of services marketing theory: Consumer information acquisition activities
    • Jan.
    • Murray, K.B., 1991. A test of services marketing theory: Consumer information acquisition activities. Journal of Marketing, 55(Jan.), 10-25.
    • (1991) Journal of Marketing , vol.55 , pp. 10-25
    • Murray, K.B.1
  • 3
    • 84935533832 scopus 로고
    • Social Ties and word-of-mouth referral behavior
    • Brown, J.J., Reingen, P.H., 1987. Social Ties and word-of-mouth referral behavior. Journal of Consumer Research, 14 (3), 350-362.
    • (1987) Journal of Consumer Research , vol.14 , Issue.3 , pp. 350-362
    • Brown, J.J.1    Reingen, P.H.2
  • 5
    • 84990321336 scopus 로고    scopus 로고
    • Word-of-mouth processes within a services purchase decision context
    • Bansal, H.S., Voyer, P.A. 2000. Word-of-mouth processes within a services purchase decision context. Journal of Service Research, 3(2), 166-177
    • (2000) Journal of Service Research , vol.3 , Issue.2 , pp. 166-177
    • Bansal, H.S.1    Voyer, P.A.2
  • 6
    • 0242641140 scopus 로고    scopus 로고
    • The digitization of word of mouth: Promise and Challenges of online feedback mechanisms
    • Dellarocas, C., 2003. The digitization of word of mouth: Promise and Challenges of online feedback mechanisms. Management Science, 49(10), 1407-24.
    • (2003) Management Science , vol.49 , Issue.10 , pp. 1407-1424
    • Dellarocas, C.1
  • 7
    • 34548622644 scopus 로고    scopus 로고
    • Word of Mouth communication Within Online Communities: Conceptualizing the Online Social Network
    • Brown, J., Broderick, A.J., Lee, N., 2007. Word of Mouth communication Within Online Communities: Conceptualizing the Online Social Network. Journal of interactive Marketing, 21 (3),2-20.
    • (2007) Journal of Interactive Marketing , vol.21 , Issue.3 , pp. 2-20
    • Brown, J.1    Broderick, A.J.2    Lee, N.3
  • 8
    • 0032348815 scopus 로고    scopus 로고
    • Explorations of National Culture and Word-of-Mouth Referral Behavior in the Purchase of Industrial Services in the United States and Japan
    • Money, R.B., Gilly, M.C., Graham, J.L., 1998. Explorations of National Culture and word-of-mouth referral behavior in the purchase of industrial services in the United States and Japan. Journal of Marketing, 62(4), 76-87. (Pubitemid 128148639)
    • (1998) Journal of Marketing , vol.62 , Issue.4 , pp. 76-87
    • Money, R.B.1    Gilly, M.C.2    Graham, J.L.3
  • 9
    • 0001559313 scopus 로고
    • Effects of word-of-mouth and product attribute information on persuasion: An accessibility-diagnosticity perspective
    • Herr, P.M., Kardes, F.R., Kim, J., 1991. Effects of word-of-mouth and product attribute information on persuasion: An accessibility-diagnosticity perspective. Journal of Consumer Research, 17(4), 454-462
    • (1991) Journal of Consumer Research , vol.17 , Issue.4 , pp. 454-462
    • Herr, P.M.1    Kardes, F.R.2    Kim, J.3
  • 10
    • 23944453789 scopus 로고    scopus 로고
    • The effect of word of mouth on services switching: Measurement and moderating variables
    • Wangenheim, F.V., Bayon, T., 2004b. The effect of word of mouth on services switching: Measurement and moderating variables. European Journal of Marketing, 38(9/10), 1173-85.
    • (2004) European Journal of Marketing , vol.38 , Issue.9-10 , pp. 1173-1185
    • Wangenheim, F.V.1    Bayon, T.2
  • 11
    • 1442312895 scopus 로고    scopus 로고
    • Electronic word-of-mouth: Motives for and consequences of reading customer articulation on the Internet
    • Hennig-Thurau, T., Walsh, G., 2003. Electronic word-of-mouth: Motives for and consequences of reading customer articulation on the Internet. International Journal of Electronic Commerce, 8(2), 51-74.
    • (2003) International Journal of Electronic Commerce , vol.8 , Issue.2 , pp. 51-74
    • Hennig-Thurau, T.1    Walsh, G.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.