Customers' perspectives on a residential development using the laddering method

Journal of Housing and the Built Environment

Volumn 25, Issue 1, 2010, Pages 37-52

  Lundgren, Berndt A ^a   Lic, Tekn ^a  

^a ROYAL INSTITUTE OF TECHNOLOGY   (Sweden)

Author keywords

Conceptual design; Laddering; Means end chains theory; Residential development

Indexed keywords

CONCEPTUAL FRAMEWORK; CONSUMPTION BEHAVIOR; DESIGN; PERCEPTION; RESIDENTIAL DEVELOPMENT;

EID: 77949307507     PISSN: 15664910     EISSN: None     Source Type: Journal    
DOI: 10.1007/s10901-009-9170-0     Document Type: Article

References (39)

1. Ambrose, I., & Dyregaard, P. (1993). Evaluering af blangstedgård i brug: resultater af undersogelser 1989-92, SBI-Byplanaegning 66. Denmark: Statens Byggeforskningsinstitut.
2. Ambrose, I., & Paulsson, J. (1996). Metoder til evaluering af boliger og boligbebyggelser: en antologi, SBI-Rapport 262. Denmark: Statens Byggeforskningsinstitut.
3. Anderson, J. R. (1983a). A spreading activation theory of memory. Journal of Verbal Learning and Verbal Behaviour, 22, 261-295.
4. Anderson, J. R. (1983b). The architecture of cognition. Cambridge, MA: Harvard University Press.
5. Anderson, J. R., & Pirolli, P. L. (1984). Spread of activation: learning, memory and cognition. Journal of Experimental Psychology, 10, 791-798.
6. Bech-Larsen, T., Nielsen, N. A., Grunert, K. G., & Sorensen, E. (1996). Means-end chains for low involvement food products-A study of Danish consumers' cognitions regarding applications of vegetable oil. Working paper no. 41. August. Aarhus, Denmark: The Aarhus School of Business.
7. Bookout, L. W., et al. (1994). Value by design-Landscape, site planning and amenities. Washington: The Urban Land Institute.
8. Claeys, C., Swinnen, A., & Vanden Abeele, P. (1995). Consumers' means-end chains for "think" and "feel" products. International Journal of Research in Marketing, 12, 193-208.
9. Collins, A. M., & Loftus, E. F. (1975). A spreading-activation theory of semantic processing. Psychological Review, 82, 407-428.
10. Coolen, H., Boelhouwer, P., & van Driel, K. (2002). Values and goals as determinants for intended tenure choice. Journal of Housing and the Built Environment, 17, 215-236.
11. Coolen, H., & Hoekstra, J. (2001). Values as determinants of preferences for housing. Attributes. Journal of Housing and the Built Environment, 16, 285-306.
12. de Laval, S. (1994). Planners and residents in dialogue (PhD dissertation; 1997: 2). TRITA-ARK. ISNB 91-7170-193-1, Royal Institute of Technology. Institutionen för arkitektur och stadsbyggnad, Stockholm, Sweden.
13. Grunert, K. G., & Bech-Larsen, T. (2005). Explaining choice option attractiveness by beliefs elicited by the laddering method. Journal of Economic Psychology, 26, 223-241.
14. Grunert, K. G., & Grunert, S. C. (1995). Measuring subjective meaning structures by the laddering method: theoretical considerations and methodological problems. International Journal of Research in Marketing, 12, 209-225.
15. Gutman, J. (1982). A means-end chain model based on consumer categorization processes. Journal of Marketing, 46, 60-72.
16. Gutman, J. (1991). Exploring the nature of linkages between consequences and values. Journal of Business Research, 22, 143-148.
17. Jöreskog, K. G., & Sörbom, D. (1993). LISREL 8: structural equation modelling with the SIMPLIS command language. Scientific Software International: Chicago.
18. Kelly, G. A. (1955). The psychology of personal constructs. New York: W. W. Norton and Co. Inc.
19. Le Page, A., Cox, D. N., Russel, C. G., & Leppard, P. I. (2005). Assessing the predictive value of means end chain theory: an application to meat product choice by Australian middle-aged women. Appetite, 44, 151-162.
20. Olson, J. C., & Reynolds, T. J. (1983). Understanding consumers' cognitive structures: implications for marketing strategy. In L. Percy & A. G. Woodside (Eds.), Advertising and consumer psychology (pp. 105-107). Lexington, MA: Lexington Books.
21. Peter, J. P., & Olson, J. C. (1996). Consumer behavior and marketing strategy. UK: McGraw Hill International.
22. Psilander, K. (2004). Niching in residential development. Journal of Property Research, 21(2), 161-185.
23. Reynolds, T. J. & Gutman, J. (1988). Laddering Theory, Method, Analysis and Interpretation. Journal of Advertising Research, Feb/March.
24. Reynolds, T. J., Dethloff, C., & Westberg, J. W. (2001). Means-end chains and laddering: an inventory of problems and an agenda for research. In T. C. Reynolds & J. C. Olson (Eds.), Understanding consumer decision-making: The means-end approach to marketing and advertising strategy (pp. 91-118). Lawrence Erlbaum Associates: Mahwah, NJ.
25. Rokeach, M. J. (1973). The nature of human values. New York: Free Press.
26. Schoormans, J. P. L., van der Meer, H. G. & Kessener, B (1991). The effect of tangible and intangible attributes on the evaluation of feel and think products. Working paper, Delft University of Technology, Faculty of Industrial Design Engineering, 2628 BX Delft.
27. Schwartz, S. H. (1994). Universals in the content and structure of values: theoretical advances and empirical tests in 20 countries. In M. P. Zanna (Ed.), Advances in experimental social psychology, Vol. 25. San Diego: Academic Press.
28. Shert, J. N., Newman, B. I., & Gross, B. L. (1991). Why we buy, what we buy: a theory of consumption values. Journal of Business Research, 22, 159-170.
29. Silverman, S. N., & Grover, R. (1995). Forming perceptions of overall product quality: a process of quality element integration. Research in Marketing, 12, 251-287.
30. Simon, H. A., et al. (1987). Decision making and problem solving. Interfaces, 17(5), 11-31.
31. Snelders, D., & Schoormans, J. P. L. (2004). An exploratory study of the relation between concrete and abstract product attributes. Journal of Economic Psychology, 25, 803-820.
32. Sondergaard, H. A. (2005). Market-oriented new product development: how can a means-end chain approach affect the process? European Journal of Innovation Management, 8(1), 79-90.
33. Sondergaard, H. A., & Harmsen, H. (2007). Using market information in product development. Journal of Consumer Marketing, 24(4), 194-201.
34. Sorensen, E., Grunert, K. G. & Nielsen, N. A. (1996). The impact of product experience, product involvement and verbal processing style on consumers' cognitive structure with regard to fresh fish. Working paper No. 42, October. Aarhus, Denmark: The Aarhus School of Business.
35. ter Hofstede, F., Audeneaert, A., Steenkamp, J. B. E. M., & Wedel, M. (1998). An investigation into the association pattern technique as quantitative approach to measuring means end chains. International Journal of Research in Marketing, 15, 37-50.
36. Urala, N. (2005). Functional foods in Finland: consumers' views, attitudes and willingness to use (Doctorial dissertation, Faculty of Agriculture and Forestry of the University of Helsinki). Finland.
37. Urala, N., & Lähteenmäki, L. (2003). Reasons behind consumers' functional food choices. Nutrition and Food Science, 33(4), 144-158.
38. van Rekom, J., & Wierenga, B. (2007). On the hierarchical nature of means-end relationships in laddering data. Journal of Business Research, 60, 401-410.
39. Veludo-de-Oliveira, T. M., et al. (2006). Discussing laddering application by the means-end chain theory. The Qualitative Report, 11(4), 626-642.