The emergence of retail-based clinics in the united states: Early observations

Health Affairs

Volumn 27, Issue 5, 2008, Pages 1293-1298

  Laws, Margaret ^a   Scott, Mary Kate ^b  

^a California HealthCare Foundation   (United States)

^b Scott and Company   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; DECISION MAKING; HEALTH CARE; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HEALTH CENTER; HEALTH INSURANCE; HEALTH SERVICE; MEDICAL SOCIETY; PATIENT SATISFACTION; UNITED STATES;

AMBULATORY CARE FACILITIES; COMMERCE; HEALTH SERVICES ACCESSIBILITY; HUMANS; OWNERSHIP; PROFESSIONAL CORPORATIONS; UNITED STATES;

EID: 54349089370     PISSN: 02782715     EISSN: 02782715     Source Type: Journal    
DOI: 10.1377/hlthaff.27.5.1293     Document Type: Article

References (16)

1. Authors' interviews with executives from the eleven largest clinic operators, collectively representing 85 percent of all clinic sites, November 2007 through January 2008.
2. Merchant Medicine, monthly retail clinic market summaries, available at http://www.merchantmedicine.com/Home.cfm. Note that these numbers are updated regularly. 3. As of 1 March 2008, 492 of the 921 clinics in operation were owned by CVS/MinuteClinic; hospitals owned 15 percent, and approximately 35 percent were independent. Ibid.
3. A. Brower, "Retail Medical Clinics Draw Patients and Payers," Managed Care Magazine, June 2006, http://www.managedcaremag.com/archives/ 0606/0606.minuteclinic.html (accessed 18 June 2008).
4. G. Claxton et al., "Health Benefits in 2007: Premium Increases Fall to an Eight-Year Low, while Offer Rates and Enrollment Remain Stable," Health Affairs 26, no. 5 (2007): 1407-1416. 6. See Note 1.
5. Harris Interactive, "New WSJ.com/Harris Interactive Study Finds Satisfaction with Retail-Based Clinics Remains High," 21 May 2008, http://www.harrisinteractive.com/news/allnewsbydate.asp?NewsID=1308 (accessed 18 June 2008).
6. Ibid.
7. Ibid.
8. Authors' interviews with representatives of MinuteClinic, RediClinic, the Little Clinic, and QuickHealth, March 2008.
9. Scott and Company, "Consumer Preferences and Use of Retail Clinics," 2006 (slide presentation), http://www.marykatescott.com/docs/ Consumer_Preferences_and_Uses_of_Retail_Clinics_2006.ppt (accessed 23 July 2008).
10. J. Woodburn, K.L. Smith, and G.D. Nelson, "Quality of Care in the Retail Health Setting Using National Clinical Guidelines for Acute Pharyngitis," American Journal of Medical Quality 22, no. 6 (2007): 457-462.
11. R. Gonzales et al., "Excessive Antibiotic Use for Acute Respiratory Infections in the U.S.," Clinical Infectious Diseases 33, no. 6 (2001): 757-762.
12. American Academy of Family Physicians, "Desired Attributes of Retail Clinics," June 2006, http://www.aafp.org/online/en/home/publications/news/ news-now/professional-issues/20070201retailhealth.html (accessed 18 June 2008).
13. Retail-Based Clinic Policy Work Group, "AAP Principles concerning Retail-Based Clinics," Pediatrics 118, no. 6 (2006): 2561-2562.
14. "Wal-Mart Plans to Open Health Clinics," Baltimore Business Journal, 7 February 2008, http://www.cpnonline.com/cpn/content_display/ regions/southeast/e3i61954dcc5d766db34fec4dd690659e1e (accessed 1 June 2008).
15. Regulatory language available at Massachusetts Department of Public Health, Licensure of Clinics, http://www.massleague.org/CHCManual/ 105CMR140.pdf (accessed 18 June 2008).
16. T. Hansen-Turner et al., "Convenient Care Clinics: The Future of Accessible Health Care," http://www.convenientcareassociation.org/ WhitePaperforDistribution.pdf (accessed 18 June 2008).