메뉴 건너뛰기




Volumn 40, Issue 1, 2010, Pages 1-12

The effect of generalized compliments, sex of server, and size of dining party on tipping behavior in restaurants

Author keywords

[No Author keywords available]

Indexed keywords


EID: 74549175883     PISSN: 00219029     EISSN: 15591816     Source Type: Journal    
DOI: 10.1111/j.1559-1816.2009.00560.x     Document Type: Article
Times cited : (33)

References (39)
  • 1
    • 2142734597 scopus 로고    scopus 로고
    • Some outcomes of pressure, ingratiation, and rational persuasion used with peers in the workplace
    • Blickle, G. (2003). Some outcomes of pressure, ingratiation, and rational persuasion used with peers in the workplace. Journal of Applied Social Psychology, 33, 648 665.
    • (2003) Journal of Applied Social Psychology , vol.33 , pp. 648-665
    • Blickle, G.1
  • 2
  • 3
  • 7
    • 0000471757 scopus 로고
    • The Midas touch: The effects of interpersonal touch on restaurant tipping
    • Crusco, A. H. Wetzel, C. G. (1984). The Midas touch: The effects of interpersonal touch on restaurant tipping. Personality and Social Psychology Bulletin, 10, 512 517.
    • (1984) Personality and Social Psychology Bulletin , vol.10 , pp. 512-517
    • Crusco, A.H.1    Wetzel, C.G.2
  • 12
    • 0030501776 scopus 로고    scopus 로고
    • Impact of ingratiation on judgments and evaluations: A meta-analytic investigation
    • Gordon, R. A. (1996). Impact of ingratiation on judgments and evaluations: A meta-analytic investigation. Journal of Personality and Social Psychology, 71, 54 70.
    • (1996) Journal of Personality and Social Psychology , vol.71 , pp. 54-70
    • Gordon, R.A.1
  • 13
    • 0036770531 scopus 로고    scopus 로고
    • The effects of a joke on tipping when it is delivered at the same time as the bill
    • Gueguén, N. (2002). The effects of a joke on tipping when it is delivered at the same time as the bill. Journal of Applied Social Psychology, 32, 1955 1963.
    • (2002) Journal of Applied Social Psychology , vol.32 , pp. 1955-1963
    • Gueguén, N.1
  • 14
    • 0007236771 scopus 로고
    • Effectiveness of ingratiation tactics in a cover letter on mail questionnaire response
    • Hendrick, C., Borden, R., Giesen, M., Murray, E. Seyfried, B. A. (1972). Effectiveness of ingratiation tactics in a cover letter on mail questionnaire response. Psychonomic Science, 26, 349 351.
    • (1972) Psychonomic Science , vol.26 , pp. 349-351
    • Hendrick, C.1    Borden, R.2    Giesen, M.3    Murray, E.4    Seyfried, B.A.5
  • 15
    • 21144477195 scopus 로고
    • Tactile stimulation and consumer response
    • Hornik, J. (1992). Tactile stimulation and consumer response. Journal of Consumer Research, 19, 449 458.
    • (1992) Journal of Consumer Research , vol.19 , pp. 449-458
    • Hornik, J.1
  • 19
    • 0000894869 scopus 로고
    • Toward a general theory of strategic self-presentation
    • J. Suls. Ed. Hillsdale, NJ. Lawrence Erlbaum.
    • Jones, E. E. Pittman, T. S. (1982). Toward a general theory of strategic self-presentation. In J. Suls (Ed. Psychological perspectives on the self (pp. 231 262). Hillsdale, NJ : Lawrence Erlbaum.
    • (1982) Psychological Perspectives on the Self , pp. 231-262
    • Jones, E.E.1    Pittman, T.S.2
  • 23
    • 84919570148 scopus 로고    scopus 로고
    • Social influence analysis: An index of tactics
    • A. R. Pratkanis. Ed. pp. ). New York. Psychology Press
    • Pratkanis, A. R. (2007). Social influence analysis: An index of tactics. In A. R. Pratkanis (Ed. The science of social influence: Advances and future progress (pp. 17 82). New York : Psychology Press.
    • (2007) The Science of Social Influence: Advances and Future Progress , pp. 17-82
    • Pratkanis, A.R.1
  • 24
    • 84986413046 scopus 로고
    • Effect of server's "thank you" and personalization on restaurant tipping
    • Rind, R. Bordia, P. (1995). Effect of server's "thank you" and personalization on restaurant tipping. Journal of Applied Social Psychology, 25, 745 751.
    • (1995) Journal of Applied Social Psychology , vol.25 , pp. 745-751
    • Rind, R.1    Bordia, P.2
  • 25
    • 0029665895 scopus 로고    scopus 로고
    • Effect on restaurant tipping of male and female servers drawing a happy, smiling face on the backs of customers' checks
    • Rind, R. Bordia, P. (1996). Effect on restaurant tipping of male and female servers drawing a happy, smiling face on the backs of customers' checks. Journal of Applied Social Psychology, 26, 218 225.
    • (1996) Journal of Applied Social Psychology , vol.26 , pp. 218-225
    • Rind, R.1    Bordia, P.2
  • 26
    • 0032590251 scopus 로고    scopus 로고
    • Effect on restaurant tipping of a helpful message written on the back of customers' checks
    • Rind, B. Strohmetz, D. (1999). Effect on restaurant tipping of a helpful message written on the back of customers' checks. Journal of Applied Social Psychology, 29, 139 144.
    • (1999) Journal of Applied Social Psychology , vol.29 , pp. 139-144
    • Rind, B.1    Strohmetz, D.2
  • 28
    • 33847761385 scopus 로고    scopus 로고
    • Ingratiation and gratuity: The effect of complimenting customers on tipping behavior in restaurants
    • Seiter, J. S. (2007). Ingratiation and gratuity: The effect of complimenting customers on tipping behavior in restaurants. Journal of Applied Social Psychology, 37, 478 485.
    • (2007) Journal of Applied Social Psychology , vol.37 , pp. 478-485
    • Seiter, J.S.1
  • 29
    • 34548337301 scopus 로고    scopus 로고
    • The effect of compliments on tipping behavior in hair styling salons
    • Seiter, J. S. Dutson, E. (2007). The effect of compliments on tipping behavior in hair styling salons. Journal of Applied Social Psychology, 37, 1999 2007.
    • (2007) Journal of Applied Social Psychology , vol.37 , pp. 1999-2007
    • Seiter, J.S.1    Dutson, E.2
  • 31
    • 28044438512 scopus 로고    scopus 로고
    • The effect of patriotic messages on restaurant tipping
    • Seiter, J. S. Gass, R. H. (2005). The effect of patriotic messages on restaurant tipping. Journal of Applied Social Psychology, 35, 1197 1205.
    • (2005) Journal of Applied Social Psychology , vol.35 , pp. 1197-1205
    • Seiter, J.S.1    Gass, R.H.2
  • 32
    • 20444450633 scopus 로고    scopus 로고
    • ed. Washington, DC. Department of Commerce
    • rd ed. 2003). Washington, DC : Department of Commerce.
    • (2003) rd
  • 33
    • 61249089789 scopus 로고
    • The effect on tipping of a waitress touching male and female customers
    • Stephen, R. Zweigenhaft, R. L. (1986). The effect on tipping of a waitress touching male and female customers. Journal of Social Psychology, 126, 141 142.
    • (1986) Journal of Social Psychology , vol.126 , pp. 141-142
    • Stephen, R.1    Zweigenhaft, R.L.2
  • 34
    • 0001969434 scopus 로고
    • She wore a flower in her hair: The effect of ornamentation on nonverbal communication
    • Stillman, J. W. Hensley, W. E. (1980). She wore a flower in her hair: The effect of ornamentation on nonverbal communication. Journal of Applied Communication Research, 1, 31 39.
    • (1980) Journal of Applied Communication Research , vol.1 , pp. 31-39
    • Stillman, J.W.1    Hensley, W.E.2
  • 36
    • 0002587109 scopus 로고
    • Identities, the phenomenal self, and laboratory research
    • J. T. Tedeschi. Ed. New York. Academic Press
    • Tedeschi, J. T. Riess, M. (1981). Identities, the phenomenal self, and laboratory research. In J. T. Tedeschi (Ed. Impression management theory and social psychological research (pp. 3 20). New York : Academic Press.
    • (1981) Impression Management Theory and Social Psychological Research , pp. 3-20
    • Tedeschi, J.T.1    Riess, M.2
  • 37
    • 0000126257 scopus 로고
    • Monetary significance of the affiliative smile: A case for reciprocal altruism
    • Tidd, K. L. Lockard, J. S. (1978). Monetary significance of the affiliative smile: A case for reciprocal altruism. Bulletin of the Psychonomic Society, 11, 344 346.
    • (1978) Bulletin of the Psychonomic Society , vol.11 , pp. 344-346
    • Tidd, K.L.1    Lockard, J.S.2
  • 39
    • 0032390603 scopus 로고    scopus 로고
    • The slime effect: Suspicion and dislike of likeable behavior toward superiors
    • Vonk, R. (1998). The slime effect: Suspicion and dislike of likeable behavior toward superiors. Journal of Personality and Social Psychology, 74, 849 864.
    • (1998) Journal of Personality and Social Psychology , vol.74 , pp. 849-864
    • Vonk, R.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.