Restaurant servers influence tipping behavior

Psychological Reports

Volumn 83, Issue 1, 1998, Pages 223-226

  Davis, Stephen F ^a   Schrader, Brian ^b   Richardson, Teri R ^b   Kring, Jason P ^b   Kieffer, Jamie C ^b  

^a EMPORIA STATE UNIVERSITY   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0039912853     PISSN: 00332941     EISSN: 1558691X     Source Type: Journal    
DOI: 10.2466/pr0.1998.83.1.223     Document Type: Article

References (9)

1. BROWN, B., & STILL, B. (1994) The little brown book of restaurant success. Washington, DC: Customer First.
2. CRUSCO, A. H., & WETZEL, C. G. (1984) The Midas touch: the effects of interpersonal touch on restaurant tipping. Personality and Social Psychology Bulletin, 10, 512-517.
3. GARRITY, K., & DEGELMAN, D. (1990) Effect of server introduction on restaurant tipping. Journal of Applied Social Psychology, 20, 168-172.
4. HARRIS, M. B. (1995) Waiters, customers, and service: some tips about tipping. Journal of Applied Psychology, 25, 725-744.
5. LYNN, M., & GRASSMAN, A. (1990) Restaurant tipping: an examination of three rational explanations. Journal of Economic Psychology, 11, 169-181.
6. LYNN, M., & MYNIER, K. (1993) Effect of server posture on restaurant tipping. Journal of Applied Psychology, 23, 678-685.
7. STEPHEN, R., & ZWEIGENHAFT, R. L. (1985) The effect on tipping of a waitress touching male and female customers. The Journal of Social Psychology, 126, 141-142.
8. TIDD, K. L., & LOCKARD, J. S. (1978) Monetary significance of the affiliative smile: a case for reciprocal altruism. Bulletin of the Psychonomic Society, 11, 344-346.
9. VAN VOLKINBURG, G. A. (1998) Restaurant server posture related to add-on sales. Journal of Psychological Inquiry, 3, 11-13.