-
1
-
-
70350685327
-
Situation Awareness and System Administration (Workshop)
-
Ft Lauderdale, FL, USA, Apr, 2003
-
Bailey, J., Etgen, M. and Freeman, K. 2003. Situation Awareness and System Administration (Workshop). In Proceedings of the Conference on Human Factors in Computing Systems (CHI' 03) (Ft Lauderdale, FL, USA, Apr 2003, 2003).
-
(2003)
Proceedings of the Conference on Human Factors in Computing Systems (CHI' 03)
-
-
Bailey, J.1
Etgen, M.2
Freeman, K.3
-
2
-
-
84869001546
-
System Administrators Are Users, Too: Designing Workspaces for Managing Internet-Scale Systems (Workshop)
-
Ft. Lauderdale, FL, USA, Apr, 2003
-
Barrett, R., Chen, Y. Y. M. and Maglio, P. 2003. System Administrators Are Users, Too: Designing Workspaces for Managing Internet-Scale Systems (Workshop). In Proceedings of the Conference on Human Factors in Computing Systems (CHI' 03) (Ft. Lauderdale, FL, USA, Apr 2003, 2003).
-
(2003)
Proceedings of the Conference on Human Factors in Computing Systems (CHI' 03)
-
-
Barrett, R.1
Chen, Y.Y.M.2
Maglio, P.3
-
3
-
-
21644436956
-
Field Studies of Computer System Administrators: Analysis of System Management Tools and Practices
-
Chicago, IL, USA, Nov 6-10, 2004
-
Barrett, R., Kandogan, E., Maglio, P., Haber, E., Takayama, L. and Prabaker, M. 2004. Field Studies of Computer System Administrators: Analysis of System Management Tools and Practices. In Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW '04) (Chicago, IL, USA, Nov 6-10 2004, 2004). 388-395.
-
(2004)
Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW '04)
, pp. 388-395
-
-
Barrett, R.1
Kandogan, E.2
Maglio, P.3
Haber, E.4
Takayama, L.5
Prabaker, M.6
-
4
-
-
69649096408
-
Activity-Based Management of It Service Delivery
-
Cambridge, MA, USA, Jan 1
-
Bailey, J., Kandogan, E., Haber, E. and Maglio, P. 2007. Activity-Based Management of It Service Delivery. In Proceedings of the Computer-Human Interaction of the Management of Information Technology (CHIMIT '07) (Cambridge, MA, USA, Jan 1, 2007).
-
(2007)
Proceedings of the Computer-Human Interaction of the Management of Information Technology (CHIMIT '07)
-
-
Bailey, J.1
Kandogan, E.2
Haber, E.3
Maglio, P.4
-
5
-
-
74049085605
-
Security Administrators in the Wild: Ethnographic Studies of Security Administrators (Workshop)
-
San Jose, CA, USA, Apr 28, May 3
-
Haber, E. and Kandogan, E. 2007. Security Administrators in the Wild: Ethnographic Studies of Security Administrators (Workshop). In Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI '07) (San Jose, CA, USA, Apr 28 - May 3, 2007).
-
(2007)
Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI '07)
-
-
Haber, E.1
Kandogan, E.2
-
6
-
-
0004015896
-
-
University of California, Berkeley, Berkeley, CA
-
Patterson, D., Brown, A., Broadwell, P., Candea, G., Chen, M., Cutler, J., Enriquez, P., Fox, A., Kiciman, E., Merzbacker, M., Oppenheimer, D., Sastry, N., Tetzlaff, W., Traupman, J. and Treuhalf, N. 2002. Recovery-Oriented Computing (Roc): Motivation, Definition, Techniques, and Case Studies. University of California, Berkeley, Berkeley, CA.
-
(2002)
Recovery-Oriented Computing (Roc): Motivation, Definition, Techniques, and Case Studies
-
-
Patterson, D.1
Brown, A.2
Broadwell, P.3
Candea, G.4
Chen, M.5
Cutler, J.6
Enriquez, P.7
Fox, A.8
Kiciman, E.9
Merzbacker, M.10
Oppenheimer, D.11
Sastry, N.12
Tetzlaff, W.13
Traupman, J.14
Treuhalf, N.15
-
9
-
-
70350638367
-
-
Accessed Jan 2006
-
SunMicrosystems. N1 Grid System. http://wwws.sun.com/software/solutions/ n1. Accessed Jan 2006.
-
SunMicrosystems. N1 Grid System
-
-
-
10
-
-
0037253062
-
The Vision of Autonomic Computing
-
Kephart, J. and Chess, D. 2003. The Vision of Autonomic Computing. IEEE Computer, 36, 1, 41-51.
-
(2003)
IEEE Computer
, vol.36
, Issue.1
, pp. 41-51
-
-
Kephart, J.1
Chess, D.2
-
11
-
-
0012584444
-
-
Ibm's Perspective on the State of Information Technology, Accessed Jan 2006
-
IBM. Autonomic Computing: Ibm's Perspective on the State of Information Technology. http://www.ibm.com/industries/government/doc/content/resource/ thought/278606109.html Accessed Jan 2006.
-
Autonomic Computing
-
-
-
12
-
-
36849085382
-
Towards Understanding It Security Professionals and Their Tools
-
Pittsburgh, PA, USA, Jul 18-20
-
Botta, D., Werlinger, R., Gagné, A., Beznosov, K., Iverson, L., Fels, S. and Fisher, B. 2007. Towards Understanding It Security Professionals and Their Tools. In Proceedings of the Symposium on Usable Privacy and Security (SOUPS '07) (Pittsburgh, PA, USA, Jul 18-20, 2007). 100-111.
-
(2007)
Proceedings of the Symposium on Usable Privacy and Security (SOUPS '07)
, pp. 100-111
-
-
Botta, D.1
Werlinger, R.2
Gagné, A.3
Beznosov, K.4
Iverson, L.5
Fels, S.6
Fisher, B.7
-
13
-
-
0034823716
-
A Survey of System Administrator Mental Models and Situation Awareness
-
San Diego, CA, USA, Jan 1
-
Hrebec, D. G. and Stiber, M. 2001. A Survey of System Administrator Mental Models and Situation Awareness. In Proceedings of the ACM Conference on Computer Personnel Research (SIGCPR '01) (San Diego, CA, USA, Jan 1, 2001). 166-172.
-
(2001)
Proceedings of the ACM Conference on Computer Personnel Research (SIGCPR '01)
, pp. 166-172
-
-
Hrebec, D.G.1
Stiber, M.2
-
14
-
-
77953067442
-
Design Guidelines for System Administration Tools Developed through Ethnographic Field Studies
-
Cambridge, MA, USA, Mar 30-31, 2007
-
Haber, E. and Bailey, J. 2007. Design Guidelines for System Administration Tools Developed through Ethnographic Field Studies. In Proceedings of the Computer-Human Interaction for the Management of Information Technology (CHIMIT '07) (Cambridge, MA, USA, Mar 30-31, 2007, 2007).
-
(2007)
Proceedings of the Computer-Human Interaction for the Management of Information Technology (CHIMIT '07)
-
-
Haber, E.1
Bailey, J.2
-
15
-
-
64849096886
-
Security Administrators: A Breed Apart (Workshop)
-
Pittsburgh, PA, USA, Jul 18-20
-
Haber, E. and Kandogan, E. 2007. Security Administrators: A Breed Apart (Workshop). In Proceedings of the Symposium on Usable Privacy and Security (SOUPS '07) (Pittsburgh, PA, USA, Jul 18-20, 2007).
-
(2007)
Proceedings of the Symposium on Usable Privacy and Security (SOUPS '07)
-
-
Haber, E.1
Kandogan, E.2
-
16
-
-
70349106265
-
-
Montreal, Quebec, CA, Apr 22-27, 2006
-
Takayama, L. and Kandogan, E. 2006. Trust as an Underlying Factor of System Administrator Interface Choice. In Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI '06) (Montreal, Quebec, CA, Apr 22-27, 2006, 2006). 1391-1396.
-
(2006)
Trust as an Underlying Factor of System Administrator Interface Choice. In Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI '06)
, pp. 1391-1396
-
-
Takayama, L.1
Kandogan, E.2
-
17
-
-
70350694451
-
System Administrators and the Need for Verification Information
-
San Diego, CA, November 14-15
-
Velasquez, N. F. and Durcikova, A. 2008. System Administrators and the Need for Verification Information. In Proceedings of the Computer Human Interaction for the Management of Information Technology (CHIMIT '08) (San Diego, CA, November 14-15, 2008). 8.
-
(2008)
Proceedings of the Computer Human Interaction for the Management of Information Technology (CHIMIT '08)
, pp. 8
-
-
Velasquez, N.F.1
Durcikova, A.2
-
18
-
-
70350672608
-
Work Practices of System Administrators: Implications for Tool Design
-
San Diego, CA, 2008
-
Velasquez, N. F. and Weisband, S. P. 2008. Work Practices of System Administrators: Implications for Tool Design. In Proceedings of the CHIMIT 2008 (San Diego, CA, 2008).
-
(2008)
Proceedings of the CHIMIT
-
-
Velasquez, N.F.1
Weisband, S.P.2
-
19
-
-
0030305439
-
Technicians in the Workplace: Ethnographic Evidence for Bringing Work into Organization Studies
-
Barley, S. R. 1996. Technicians in the Workplace: Ethnographic Evidence for Bringing Work into Organization Studies. Administrative Science Quarterly, 41, 404-441.
-
(1996)
Administrative Science Quarterly
, vol.41
, pp. 404-441
-
-
Barley, S.R.1
-
21
-
-
0012902887
-
Computers, Clients, and Expertise: Negotiating Technical Identities in a Nontechnical World
-
S. R. Barley and J. E. Orr eds, Cornell University Press, Ithaca, NY, pp
-
Zabusky, S. E. 1997, "Computers, Clients, and Expertise: Negotiating Technical Identities in a Nontechnical World," in: Between Craft and Science, S. R. Barley and J. E. Orr (eds.), Cornell University Press, Ithaca, NY, pp. 129-153.
-
(1997)
Between Craft and Science
, pp. 129-153
-
-
Zabusky, S.E.1
-
22
-
-
0001812127
-
Technical Work in the Division of Labor: Stalking the Wily Anomaly
-
S. R. Barley and J. E. Orr eds, Cornell University Press, Ithaca, NY, pp
-
Whalley, P. and Barley, S. R. 1997, "Technical Work in the Division of Labor: Stalking the Wily Anomaly," in: Between Craft and Science, S. R. Barley and J. E. Orr (eds.), Cornell University Press, Ithaca, NY, pp. 23-52.
-
(1997)
Between Craft and Science
, pp. 23-52
-
-
Whalley, P.1
Barley, S.R.2
-
23
-
-
25844510142
-
Usable Autonomic Computing Systems: The System Administrators' Perspective
-
Barrett, R., Maglio, P., Kandogan, E. and Bailey, J. 2005. Usable Autonomic Computing Systems: The System Administrators' Perspective. Advanced Engineering Informatics, 19, 213-221.
-
(2005)
Advanced Engineering Informatics
, vol.19
, pp. 213-221
-
-
Barrett, R.1
Maglio, P.2
Kandogan, E.3
Bailey, J.4
-
25
-
-
35348877203
-
Security Administration Tools and Practices
-
People Can Use, L. F. Cranor and S. Garfinkel eds, O'Reilly Media, Sebastopol, CA, pp
-
Kandogan, E. and Haber, E. 2005, "Security Administration Tools and Practices," in: Security and Usability: Designing Secure Systems That People Can Use, L. F. Cranor and S. Garfinkel (eds.), O'Reilly Media, Sebastopol, CA, pp. 374-393.
-
(2005)
Security and Usability: Designing Secure Systems That
, pp. 374-393
-
-
Kandogan, E.1
Haber, E.2
-
26
-
-
74049102510
-
Why Don't You Trust Me Anymore? Or the Role of Trust in Troubleshooting Activities of System Administrators
-
Ft Lauderdale, FL, USA, Jan 1
-
Kandogan, E. and Maglio, P. 2003. Why Don't You Trust Me Anymore? Or the Role of Trust in Troubleshooting Activities of System Administrators. In Proceedings of the ACM Conference on Human Factors in Computing (CHI '03) (Ft Lauderdale, FL, USA, Jan 1, 2003).
-
(2003)
Proceedings of the ACM Conference on Human Factors in Computing (CHI '03)
-
-
Kandogan, E.1
Maglio, P.2
-
28
-
-
74049138456
-
-
Springer, New York, NY
-
Maglio, P., Kandogan, E. and Haber, E. 2004. Distributed Cognition and Joint Activity in Computer-System Administration. Springer, New York, NY.
-
(2004)
Distributed Cognition and Joint Activity in Computer-System Administration
-
-
Maglio, P.1
Kandogan, E.2
Haber, E.3
-
29
-
-
74049127694
-
-
SAGE and LOPSA, Accessed March 1 2008
-
SAGE and LOPSA. System Administrators' Code of Ethics. http://www.sage.org/ethics/. Accessed March 1 2008.
-
System Administrators' Code of Ethics
-
-
-
33
-
-
4243653927
-
The Infamous "Lab Errror": Education, Skill, and Quality in Medical Technician's Work
-
S. R. Barley and J. E. Orr eds, Cornell University Press, Ithaca, NY, pp
-
Scarselletta, M. 1997, "The Infamous "Lab Errror": Education, Skill, and Quality in Medical Technician's Work," in: Between Craft and Science, S. R. Barley and J. E. Orr (eds.), Cornell University Press, Ithaca, NY, pp. 187-209.
-
(1997)
Between Craft and Science
, pp. 187-209
-
-
Scarselletta, M.1
-
34
-
-
84965520937
-
The Concept of Skill: A Critical Review
-
Vallas, P. 1990. The Concept of Skill: A Critical Review. Work and Occupations, 17, 379-398.
-
(1990)
Work and Occupations
, vol.17
, pp. 379-398
-
-
Vallas, P.1
-
36
-
-
84965585188
-
In the Backrooms of Science: The Work of Technicians in Science Labs
-
Barley, S. R. and Bechky, B. A. 1994. In the Backrooms of Science: The Work of Technicians in Science Labs. Work and Occupations, 21, 85-126.
-
(1994)
Work and Occupations
, vol.21
, pp. 85-126
-
-
Barley, S.R.1
Bechky, B.A.2
-
37
-
-
84976929815
-
The Tea Set: Tacit Knowledge and Scientific Networks
-
Collins, H. M. 1974. The Tea Set: Tacit Knowledge and Scientific Networks. Science Studies, 4, 165-186.
-
(1974)
Science Studies
, vol.4
, pp. 165-186
-
-
Collins, H.M.1
-
39
-
-
0000376580
-
Occupational Communities: Culture and Control in Organizations
-
van Maanen, J. and Barley, S. R. 1984. Occupational Communities: Culture and Control in Organizations. Research in Organizational Behavior, 1, 209-264.
-
(1984)
Research in Organizational Behavior
, vol.1
, pp. 209-264
-
-
van Maanen, J.1
Barley, S.R.2
-
42
-
-
0007170493
-
Workplace Cultures: Looking at Artifacts, Symbols and Practices
-
J. Greenbaum and M. Kyng eds, Lawrence Erlbaum Associates, Hillsdale, NJ, pp
-
Bodker, K. and Pedersen, J. S. 1991, "Workplace Cultures: Looking at Artifacts, Symbols and Practices," in: Design at Work, J. Greenbaum and M. Kyng (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 121-136.
-
(1991)
Design at Work
, pp. 121-136
-
-
Bodker, K.1
Pedersen, J.S.2
-
44
-
-
0028553426
-
Representations and Requirements: The Value of Ethnography in System Design
-
Anderson, R. J. 1994. Representations and Requirements: The Value of Ethnography in System Design. Human Computer Interaction, 9, 2, 151-182.
-
(1994)
Human Computer Interaction
, vol.9
, Issue.2
, pp. 151-182
-
-
Anderson, R.J.1
-
46
-
-
74049136256
-
-
Kandogan, E. and Frisch, A. 2008. Chimit '08: Symposium on Computer Human Interaction for the Management of Information Technology. City.
-
Kandogan, E. and Frisch, A. 2008. Chimit '08: Symposium on Computer Human Interaction for the Management of Information Technology. City.
-
-
-
-
47
-
-
85046916587
-
A Service Delivery Platform for Server Management Services
-
Forthcoming
-
Lenchner, J., Rosu, D., Velasquez, N. F., Guo, S., Christiance, K., DeFelice, D., Deshpande, P., Kummamuru, K., Kraus, N., Luan, L., Majumdar, D., McLaughlin, M., Ofek-Koifman‡, S., P, D., Perng, C.-S., Roitman, H., Ward, C. and Young, J. Forthcoming. A Service Delivery Platform for Server Management Services. IBM Journal of Research and Development.
-
IBM Journal of Research and Development
-
-
Lenchner, J.1
Rosu, D.2
Velasquez, N.F.3
Guo, S.4
Christiance, K.5
DeFelice, D.6
Deshpande, P.7
Kummamuru, K.8
Kraus, N.9
Luan, L.10
Majumdar, D.11
McLaughlin, M.12
Ofek-Koifman‡, S.P.D.13
Perng, C.-S.14
Roitman, H.15
Ward, C.16
Young, J.17
|