Work practices of system administrators: Implications for tool design

Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology, CHiMiT '08

Volumn , Issue , 2007, Pages

  Velasquez, Nicole F ^a   Weisband, Suzanne P ^b  

^a IBM T J WATSON RESEARCH CENTER   (United States)

^b UNIVERSITY OF ARIZONA   (United States)

Author keywords

Design; System administrator; User satisfaction; Work practice

Indexed keywords

COMPUTER USERS; RISK ENVIRONMENT; SKILLED WORKERS; SYSTEM ADMINISTRATOR; SYSTEM ADMINISTRATORS; SYSTEM QUALITY; SYSTEMS AND SOFTWARE; TOOL DESIGNS; USER GROUPS; USER SATISFACTION; WORK PRACTICE; WORK PRACTICES;

INFORMATION TECHNOLOGY; OCCUPATIONAL RISKS;

HUMAN COMPUTER INTERACTION;

EID: 70350672608     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1477973.1477975     Document Type: Conference Paper

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