Leadership and emotional intelligence: A study of university library directors and their senior management teams

College and Research Libraries

Volumn 70, Issue 6, 2009, Pages 531-550

  Kreitz, Patricia A ^a,b  

^a SLAC NATIONAL ACCELERATOR LABORATORY   (United States)

^b SIMMONS COLLEGE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 73949120478     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/0700531     Document Type: Article

References (76)

1. Daniel Goleman, Richard Boyatzis, and Annie McKee, Primal Leadership (Boston: Harvard Business School Press, 2002), 5.
2. Daniel Goleman, Working with Emotional Intelligence (New York: Bantam, 1998), 318.
3. Daniel Goleman, "An EI-Based Theory of Performance," in The Emotionally Intelligent Workplace, eds. C. Cherniss and D. Goleman (San Francisco: Jossey-Bass, 2001), 27-44.
4. Victor Dulewicz and Malcolm Higgs, "Emotional Intelligence: A Review and Evaluation Study," Journal of Managerial Psychology 15 (2000): 341-72;
5. Shelley A. Kirkpatrick and Edwin A. Locke, "Leadership: Do Traits Matter?" The Executive 5 (1991): 48-60;
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9. Goleman, Boyatzis, and McKee, Primal Leadership, 28.
10. Richard E. Boyatzis, The Competent Manager: A Model for Organizational Effectiveness (New York: Wiley-Interscience, 1982);
11. David C McClelland, "Identifying Competencies with Behavioral-Event Interviews," Psychological Science 9 (1998): 331-39.
12. Abraham Carmeli, "The Relationship between Emotional Intelligence and Work Attitudes, Behavior and Outcomes: An Examination Among Senior Managers," Journal of Managerial Psychology 18 (2003): 788-813;
13. Goleman, "An EI-Based Theory of Performance"; Malcolm Higgs and Paul Aitken, "Research Note: An Exploration of the Relationship between Emotional Intelligence and Leadership Potential," Journal of Managerial Psychology 18 (2003): 814-23.
14. Randall S. Peterson et al., "The Impact of Chief Executive Officer Personality on Top Management Team Dynamics: One Mechanism by which Leadership Affects Organizational Performance," Journal of Applied Psychology 88 (2003): 795-808.
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18. Jon R. Katzenbach, Teams at the Top (Boston: Harvard Business School Press, 1998), 2.
19. Zeidner et al., "Emotional Intelligence in the Workplace."
20. Zeidner et al., "Emotional Intelligence in the Workplace." Ibid., 379.
21. Robert Hogan and Robert B. Kaiser, "What We Know about Leadership," Review of General Psychology 9 (2005): 169-80.
22. F. William Brown and Dan Moshavi, "Transformational Leadership and Emotional Intelligence: A Potential Pathway for an Increased Understanding of Interpersonal Influence," Journal of Organizational Behavior 26 (2005): 867-71;
23. Carmeli, "Emotional Intelligence and Work"; Dulewicz and Higgs, "Emotional Intelligence: A Review"; Victor Dulewicz and Malcolm Higgs, "Leadership at the Top: The Need for Emotional Intelligence in Organizations," International Journal of Organizational Analysis 11 (2003): 193-210;
24. Lisa Gardner and Con Stough, "Examining the Relationship between Leadership and Emotional Intelligence in Senior Level Managers," Leadership & Organization Development Journal 23 (2002): 68-78;
25. Higgs and Aitken, "Research Note"; David Rosete and Joseph Ciarrochi, "Emotional Intelligence and Its Relationship to Workplace Performance Outcomes of Leadership Effectiveness," Leadership and Organization Development Journal 26 (2005): 388-99.
26. Dulewicz and Higgs, "Leadership at the Top."
27. Dulewicz and Higgs, "Leadership at the Top." Ibid., 193.
28. Alice M. Isen, "Positive Affect as a Factor in Organizational Behavior," Research in Organizational Behavior 13 (1991): 1-53.
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30. Elizabeth C. Stubbs, "Emotional Intelligence Competencies in the Team and Team Leader: A Multi-Level Examination of the Impact of Emotional Intelligence on Group Performance (Ph.D. diss., Case Western Reserve University, Cleveland, 2005).
31. Jennifer M. George, "Leader Positive Mood and Group Performance: The Case of Customer Service," Journal of Applied Social Psychology 25 (1995): 778-94.
32. Rosete and Ciarrochi, "Emotional Intelligence."
33. Susan E. Heiken, "The Perceived Relationship between Emotional Intelligence and Leadership Effectiveness in School Leaders: A Comparison of Self Ratings with Those of Superiors and Reports" (Ph.D. diss., Wilmington College, Ohio, 2006), 9.
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36. James O'Toole, Jay Galbraith Jr., and Edward E. Lawler III, "When Two (or More) Heads Are Better Than One: The Promise and Pitfalls of Shared Leadership," California Management Review 44 (2002): 65.
37. Ibid., 75.
38. Vanessa U. Druskat and Steven B. Wolff, "Group Emotional Intelligence and Its Influence on Group Effectiveness," in The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations, eds. C. Cherniss and D. Goleman (San Francisco: Jossey-Bass, 2001), 132-55;
39. Crissie M. Frye, Rebecca Bennett, and Sheri Caldwell, 'Team Emotional Intelligence and Team Interpersonal Process Effectiveness," Mid-American Journal of Business 21 (2006): 49-56;
40. Anna L. Green et al., "The Use of Multiple Intelligences to Enhance Team Productivity," Management Decision 43 (2005): 349-59;
41. Wendy M. Williams and Robert J. Sternberg, "Group Intelligence: Why Some Groups Are Better Than Others," Intelligence 12 (1988): 351-77.
42. Vanessa Druskat, "Building the Emotional Intelligence of Groups," Harvard Business Review 79 (2001): 80-90;
43. Goleman, Working with Emotional Intelligence, 219.
44. Goleman, Boyatzis, and McKee, Primal Leadership, 52.
45. Carmeli, "Emotional Intelligence and Work," 806.
46. Gardner and Stough, "Examining the Relationship between Leadership and Emotional Intelligence in Senior Level Managers."
47. Bernard M. Bass and Ronald E. Riggio, Transformational Leadership, 2nd ed. (Mahwah, N.J.: Lawrence Erlbaum Association, 2006), 3,5.
48. Peter Hernon and Nancy Rossiter, "Emotional Intelligence: Which Traits Are Most Prized?" College & Research Libraries 67 (2006): 260-75.
49. Ibid., 271.
50. Peter Hernon, "General Leadership Traits," in Academic Librarians as Emotionally Intelligent Leaders, eds. P. Hemon, J. Giesecke, and C. Alire (Westport, Conn.: Libraries Unlimited, 2007), 43-56.
51. U.S. Bureau of the Census, Geography Division (n.d.), "Census Regions and Divisions of the United States." Available online at www.census.gov/geo/www/us-regdiv.pdf. [Accessed 5 November 2007].
52. Hernon and Rossiter, "Emotional Intelligence."
53. Private communication from Hernon, Nov. 2007.
54. Peter Hernon, Ronald R. Powell, and Arthur P. Young, The Next Library Leadership: Attributes of Academic and Public Library Directors (Westport, Conn.: Libraries Unlimited, 2003), 49;
55. Peter G. Northouse, Leadership: Theory and Practice, 3rd ed. (Thousand Oaks, Calif.: Sage Publications, 2004), 9.
56. Hernon and Rossiter, "Emotional Intelligence."
57. Hernon, "General Leadership Traits"; Donald E. Riggs, "Ineffective (Bad!) Leadership," in Making a Difference: Leadership and Academic Libraries, eds. P. Hernon and N. Rossiter (Westport, Conn.: Libraries Unlimited, 2007), 181-88;
58. Becky Schreiber and John Shannon, "Developing Library Leaders for the 21st Century," Journal of Library Administration 32 (2001): 35-57.
59. Hernon, Powell, and Young, The Next Library Leadership, 61.
60. Hernon and Rossiter, "Emotional Intelligence," 264.
61. Hernon, Giesecke, and Alire, Academic Librarians as Emotionally Intelligent Leaders, 47.
62. "Narcissism." Available online at http://en.wikipedia.org/wiki/ Narcissism. [Accessed 1 February 2009].
63. Michael Maccoby, "Narcissistic Leaders: The Incredible Pros, the Inevitable Cons," in Harvard Business Review on What Makes a Leader (Boston: Harvard Business School Publishing Corporation, 2001), 27-52.
64. Susan K. Martin, "The Changing Role of the Library Director: Fund-Raising and the Academic Library," The Journal of Academic Librarianship 24 (1998): 3-10;
65. Mark D. Winston and Lisa Dunkley, "Leadership Competencies for Academic Librarians: The Importance of Development and Fund-raising," College & Research Libraries 63 (2002): 171-82.
66. Hernon and Rossiter, "Emotional Intelligence," 267.
67. Sydney Finkelstein and Donald C. Hambrick, Strategic Leadership: Top Executives and Their Effects on Organizations (St. Paul, Minn.: West, 1996), 116.
68. Hernon, Powell and Young, The Next Library Leadership, 176.
69. Stanley J. Wilder, "New Hires in Research Libraries: Demographic Trends and Hiring Priorities," in Human Resource Management in Today's Academic Library, eds. J. Simmons-Welbum and B. McNeil (Westport, Conn.: Libraries Unlimited, 2004): 19-26.
70. Boyatzis, The Competent Manager; Finkelstein and Hambrick, Strategic Leadership; William Joyce, Nitin Nohria, and Bruce Roberson, "What Really Works?" in The Future of Human Resource Management, eds. M. Losey, S. Meisinger, and D. Ulrich (Hoboken, N.J.: John Wiley & Sons, 2005), 221.
71. Navigating Change: How CEOs, Top Teams, and Boards Steer Transformation, eds. Donald C. Hambrick, David A. Nadler, and Michael L. Tushman (Boston: Harvard Business School Press, 1998);
72. Katzenbach, Teams at the Top; O'Toole et al., "When Two (or More) Heads Are Better Than One."
73. Hemon and Rossiter, "Emotional Intelligence," 274.
74. Bass and Riggio, Transformational Leadership; Warren Bennis and Joan Goldsmith, Learning to Lead, 3rd ed. (New York: Basic Books, 2003).
75. Goleman, Boyatzis, and McKee, Primal Leadership, 28.
76. Deborah Ancona et al., "In Praise of the Incomplete Leader," Harvard Business Review 85 (2007): 92.