Crossing the diffusion chasm: From invention to penetration of a telehealth innovation

Information Technology and People

Volumn 22, Issue 4, 2009, Pages 351-366

  Cho, Sunyoung ^a   Mathiassen, Lars ^b   Gallivan, Michael ^b  

^a VIRGINIA STATE UNIVERSITY   (United States)

^b GEORGIA STATE UNIVERSITY   (United States)

Author keywords

Generation and dissemination of information; Hospitals; Innovation

Indexed keywords

EID: 71949087706     PISSN: 09593845     EISSN: None     Source Type: Journal    
DOI: 10.1108/09593840911002450     Document Type: Article

References (48)

1. Aarts, J. and Peel, V. (1999), "Using a descriptive model of change when implementing large scale clinical information systems to identify priorities for further research" in International Journal of Medical Informatics, Vol. 56, Nos 1-3, pp. 43-50.
2. Adewale, O.S. (2004), "An internet-based telemedicine system in Nigeria" in International Journal of Information Management, Vol. 24, No. 3, pp. 221-34.
3. Anderson, J.G. (1997), "Clearing the way for physicians' use of clinical information systems" in Communications of the ACM, Vol. 40, No. 8, pp. 83-90.
4. Bali, R.K. and Naguib, R.N.G. (2001), "Towards gestalt telehealth: considering social, ethical and cultural issues" in Canadian Conference on Electrical and Computer Engineering, Vol. 2, pp. 1367-71.
5. Bangert, D. and Doktor, R. (2003), "The role of organizational culture in the management of clinical e-health systems" in pp. 163-71, 36th Annual Hawaii International Conference System Sciences, Big Island, HI.
6. Bashshur, R.L. (2000), "Telemedicine nomenclature: what does it mean?" in Telemedicine Journal, Vol. 6, No. 1, pp. 1-3.
7. Bashshur, R.L., Sanders, J.H., Shannon, G.W. (Eds) (1997), Telemedicine: Theory and Practice, Charles C. Thomas, Springfield, IL.
8. Berg, M. (2001), "Implementing information systems in health care organizations: myths and challenges" in International Journal of Medical Informatics, Vol. 64, Nos 2/3, pp. 143-56.
9. Bhave, M. (1994), "A process model of entrepreneurial venture creation" in Journal of Business Venturing, Vol. 9, No. 3, pp. 223-42.
10. Brown, H.G., Poole, M.S. and Rodgers, T.L. (2004), "Interpersonal traits, complementarity, and trust in virtual collaboration" in Journal of Management Information Systems, Vol. 20, No. 4, pp. 115-37.
11. Bygrave, W. (2004), "The entrepreneurial process" Bygrave, W. and Zacharakis, A. (Eds.), The Portable MBA in Entrepreneurship, John Wiley, New York, NY.
12. Casper, M.L., Barnett, E., Williams, G.I.J., Halverson, J.A., Braham, V.E. and Greenlund, K.J. (2003), Atlas of Stroke Mortality: Racial, Ethnic, and Geographic Disparities in the United States, Department of Human and Health Services, Atlanta, GA.
13. Chau, P.Y.K. and Hu, P.J.H. (2004), "Technology implementation for telemedicine programs" in Communications of the ACM, Vol. 47, No. 2, pp. 87-92.
14. Chiasson, M.W. and Davidson, E. (2004), "Pushing the contextual envelope: developing and diffusing IS theory for health information systems research" in Information and Organization, Vol. 14, No. 3, pp. 155-88.
15. Cho, S. and Mathiassen, L. (2007), "The role of industry infrastructure in telehealth innovations: a multi-level analysis of a tele-stroke program" in European Journal of Information Systems, Vol. 16, No. 6, pp. 738-50.
16. Cho, S., Mathiassen, L. and Robey, D. (2007a), "Dialectics of resilience: a multi-level analysis of a telehealth innovation" in Journal of Information Technology, Vol. 22, No. 1, pp. 24-35.
17. Cho, S., Khasanshina, E., Mathiassen, L., Hess, D.C., Wang, S. and Stachura, M.E. (2007b), "An analysis of business issues in a telestroke project" in Journal of Telemedicine and Telecare, Vol. 13, No. 5, pp. 257-62.
18. Constantinides, P. and Barrett, M. (2006), "Negotiating ICT development and use: the case of a telemedicine system in the healthcare region of Crete" in Information and Organization, Vol. 16, No. 1, pp. 27-55.
19. Cooper, R.B. and Zmud, R.W. (1990), "Information technology implementation research: a technological diffusion approach" in Management Science, Vol. 36, No. 2, pp. 123-39.
20. Darke, P., Shanks, G. and Broadbent, M. (1998), "Successfully completing case study research: combining rigour, relevance and pragmatism" in Information Systems Journal, Vol. 8, No. 4, pp. 273-89.
21. Davidson, E.J. (2000), "Analyzing genre of organizational communication in clinical information systems" in Information, Technology, and People, Vol. 13, No. 3, pp. 196-209.
22. Davis, F.D. (1989), "Perceived usefulness, perceived ease-of-use and user acceptance of information technology" in MIS Quarterly, Vol. 13, No. 3, pp. 319-39.
23. Fichman, R.G. (2000), "The diffusion and assimilation of information technology innovations" Zmud, R.W. (Ed.), Framing the Domains of IT Management: Projecting the Future through the Past, Pinnaflex Educational Resources, Cincinnati, OH.
24. Fichman, R.G. (2004), "Going beyond the dominant paradigm for information technology innovation research: emerging concepts and methods" in Journal of the Association for Information Systems, Vol. 5, No. 8, pp. 314-55.
25. Fichman, R.G. and Kemerer, C.F. (1997), "The assimilation of software process innovations: an organizational learning perspective" in Management Science, Vol. 43, No. 10, pp. 1345-63.
26. Fichman, R.G. and Kemerer, C.F. (1999), "The illusory diffusion of innovation: an examination of assimilation gaps" in Information Systems Research, Vol. 10, No. 3, pp. 255-75.
27. Gallivan, M.J. (2001), "Organizational adoption and assimilation of complex technological innovations: development and application of a network framework" in The Database for Advances in Information Systems, Vol. 32, No. 3, pp. 51-85.
28. Institute of Medicine (1996), Telemedicine: A Guide to Assessing Telecommunications in Health Care, National Academy Press, Washington, DC.
29. Lapointe, L. and Rivard, S. (2005), "A multilevel model of resistance to information technology implementation" in MIS Quarterly, Vol. 29, No. 3, pp. 461-91.
30. Liang, H., Xue, Y. and Berger, B.A. (2006), "Web-based intervention support system for health promotion" in Decision Support Systems, Vol. 42, No. 1, pp. 435-49.
31. Lorenzi, N.M. and Riley, R.T. (2003), "Organizational ISSUES=change" in International Journal of Medical Informatics, Vol. 69, Nos 2/3, pp. 197-203.
32. Lorenzi, N.M., Riley, R.T., Blyth, A., Southon, G. and Dixon, B.J. (1997), "Antecedents of the people and organizational aspects of medical informatics: review of the literature" in Journal of the American Medical Informatics Association, Vol. 4, No. 2, pp. 79-93.
33. Lyytinen, K. and Damsgaard, J. (2001), "What's wrong with the diffusion of innovation theory?" in pp. 173-90, IFIP TC8 Working Group 8.6 Conference, Banff.
34. Maheu, M.M., Whitten, P. and Allen, A. (2001), E-Health, Telehealth, and Telemedicine: A Guide to Start-Up and Success, Jossey-Bass, San Francisco, CA.
35. Markus, M.L. and Robey, D. (1988), "Information technology and organizational change: causal structure in theory and research" in Management Science, Vol. 34, No. 5, pp. 583-98.
36. Mbarika, V.W.A. (2004), "Is telemedicine the panacea for sub-Saharan Africa's medical nightmare?" in Communications of the ACM, Vol. 47, No. 7, pp. 21-4.
37. Miles, M.B. and Huberman, A.M. (1994), Qualitative Data Analysis, 2nd ed., Sage, Thousand Oaks, CA.
38. Moore, G.A. (1999), Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers, HarperBusiness, New York, NY.
39. Moore, G.A. (2004), "Darwin and the demon: innovating within established enterprises" in Harvard Business Review, Vol. 82, Nos 7/8, pp. 86-92.
40. Newman, M. and Robey, D. (1992), "A social process model of user-analyst relationships" in MIS Quarterly, Vol. 16, No. 2, pp. 249-66.
41. Office of Technology Assessment (1995), Bringing Health Care Online: The Role of Information Technologies, US Government Printing Office, Washington, DC.
42. Paul, D.L. (2006), "Collaborative activities in virtual settings: a knowledge management perspective of telemedicine" in Journal of Management Information Systems, Vol. 22, No. 4, pp. 143-76.
43. Paul, D.L. and McDaniel, R.R. Jr (2004), "A field study of the effect of interpersonal trust on virtual collaborative relationship performance" in MIS Quarterly, Vol. 26, No. 2, pp. 183-227.
44. Prescott, M.B. and Conger, S.A. (1995), "Information technology innovations: a classification by IT locus of impact and research approach" in Database, Vol. 26, Nos 2/3, pp. 20-41.
45. Rogers, E.M. (2003), Diffusion of Innovations, 5th ed., Free Press, New York, NY.
46. Schilling, M. and Hill, C.W. (1998), "Managing the new product development process: strategic imperatives" in Academy of Management Executive, Vol. 12, No. 3, pp. 67-81.
47. Timmons, S. (2003), "Nurses resisting information technology" in Nursing Inquiry, Vol. 10, No. 4, pp. 257-69.
48. Walsham, G. (1995), "Interpretive case study in IS research: nature and method" in European Journal of Information Systems, Vol. 4, No. 2, pp. 74-81.