Employment-based social capital, job stress, and employee burnout: A public child welfare employee structural model

Children and Youth Services Review

Volumn 32, Issue 3, 2010, Pages 380-388

  Boyas, Javier ^a   Wind, Leslie H ^b  

^a UNIVERSITY OF TEXAS AT ARLINGTON   (United States)

^b UNIVERSITY OF SOUTHERN CALIFORNIA   (United States)

Author keywords

Burnout; Job stress; Public child welfare; Social capital; Workplace climate

Indexed keywords

EID: 71849113585     PISSN: 01907409     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.childyouth.2009.10.009     Document Type: Article

References (80)

1. Abbott A. The system of professions: An essay on the division of expert labor (1988), University of Chicago Press, Chicago
2. Allen N.J., and Meyer J.P. The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology 6 1 (1990) 1-18
3. Anderson D.G. Coping strategies and burnout among veteran child protection workers. Child Abuse &Neglect 26 (2000) 839-848
4. Arbuckle J.L. Full information estimation in the presence of incomplete data. In: Marcoulides G.A., and Schumacker R.E. (Eds). Advanced structural equation modeling: Issues and techniques (1996), Erlbaum, Hillsdale, NJ
5. Azar S.T. Preventing burnout in professionals and paraprofessionals who work with child abuse and neglect cases: A cognitive behavioral approach to supervision. Journal of Clinical Psychology 56 (2000) 643-663
6. Babbie E. The practice of social research. Seventh edition (1994), Wadsworth Publishing Company, Belmont, CA
7. Baruch-Feldman C., Brondolo E., Ben-Dayan D., and Schwartz J. Sources of social support and burnout, job satisfaction, and productivity. Journal of Occupational Health Psychology 7 1 (2002) 84-93
8. Bavendam, J. M. (1985). The influence of organizational communication on intention to quit. Unpublished Dissertation, University of Iowa.
9. Bourdieu P. The forms of capital. In: Richardson J.G. (Ed). Handbook of theory and research for the sociology of education (1986), Greenwood, New York
10. Boyer, M. (1985). Turnover within the first year of dental hygiene employment: A test of Price's causal model of organizational commitment. Unpublished Dissertation, University of Iowa.
11. Byrne B.M. Structural equation modeling with AMOS (2001), Lawrence Erlbaum Associates, Mahwah, New Jersey
12. Byrne Z.S., and Cropanzano R. To which source do I attribute this fairness? Differential effects of multi-foci justice on organizational work behaviors. Presented at the 15th annual conference of the Society of Industrial and Organizational Psychology, New Orleans, LA (2000, April)
13. Caplan R.D., Cobb S., French J.R., Harrison R.V., and Pinneau S.R. Job demands and worker health: Main effects and occupational differences. (U.S. Department of Health, Education and Welfare, NIOSH Publication No. 75-160) (1975), U.S. Government Printing Office, Washington, DC
14. Catalano J., Burgess A., Pergami A., Hulme N., Gazzard B., and Phillips R. The psychological impact on the staff of caring for people with serious disease: The case of HIV infection and oncology. Journal of Pyschosomatic Research 40 4 (1996) 425-435
15. Coleman J.S. Social capital in the creation of human capital. American Journal of Sociology 94 (1988) S95-S120
16. Conrad D., and Keller-Guenther Y. Compassion fatigue, burnout, and compassion satisfaction among Colorado child protection workers. Child Abuse & Neglect 30 (2006) 1071-1080
17. Cooper C.L., and Cartwright S. Healthy mind; healthy organizations-a proactive approach to occupational stress. Human Relations 47 (1994) 455-471
18. de Cremer D., and Stouten J. When do people find cooperation most justified? The effect of trust and self-other merging in social dilemmas. Social Justice Research 16 1 (2003) 41-52
19. Dickinson N.S., and Perry R.E. Factors influencing the retention of specially educated public child welfare workers. Journal of Health & Social Policy 15 3/4 (2002) 89-103
20. Edwards E., and Miltenberger R. Burnout among staff members at community residential facilities for persons with mental retardation. Mental Retardation 29 (1991) 125-128
21. Eisenberger R., Aselage J., Sucharski I.L., and Jones J.R. Perceived organizational support. In: Coyle-Shapiro J.M., Shore L.M., Taylor M.S., and Tetrick L.E. (Eds). The employment relationship: Examining psychological and contextual perspectives (2004), Oxford University Press, Oxford
22. Euske N.A., and Roberts K.H. Evolving perspective in organization theory: Communication implications. In: Jablin F.M., Putnam L.L., Roberts K.H., and Porter L.W. (Eds). Handbook of organizational communication (1987), Sage, Newbury Park, CA 41-69
23. Field J. Social capital (2003), Routledge, New York
24. Fryer Jr. G.E., Miyoshi T.J., and Thomas P.J. The relationship of child protection worker attitudes to attrition from the field. Child Abuse & Neglect 13 (1989) 345-350
25. Fujiwara K., Tsukishima E., Tsutsumi A., Kawakami N., and Kishi R. Interpersonal conflict, social support, and burnout among home care workers in Japan. Journal of Occupational Health 45 (2003) 313-320
26. Glisson C., and Hemmelgarn A. The effects of organizational climate and interorganizational coordination on the quality and outcomes of children's service systems. Child Abuse and Neglect 22 5 (1998) 401-421
27. Greenberg J. Organizational justice: Yesterday, today and tomorrow. Journal of Management 16 (1990) 399-432
28. Greenberg J. Looking fair vs. being fair: Managing impressions of organizational justice. Research in Organizational Behavior 12 (1990) 111-157
29. Hagan J.L. Burnout: An occupational hazard for social workers. In: Compton B.R., and Galaway B. (Eds). Social work processes (1994), Brooks/Cole Publishing, Pacific Cove, CA 578-585
30. Harrison M.I. Professional control as process: Beyond structural theories. Human Relations 47 10 (1994) 1201-1232
31. Holloway D., and Walllnga C.R. Burnout in child life specialists: The relation of role stress. Children's Health Care 19 1 (1990) 10-18
32. James E.H. Race-related differences in promotions and support: Underlying effects of human and social capital. Organization Science 11 5 (2000) 493-508
33. Jayaratne S., and Chess W.A. Job satisfaction, burnout, and turnover: A national study. Social Work 29 5 (1984) 448-453
34. Kadushin A. Supervision in social work (1976), Columbia University Press, New York
35. Kao G. Social capital and its relevance to minority and immigrant populations. Sociology of Education 77 (2004) 172-183
36. Kilpatrick A. Burnout correlates and validity of research designs in a large panel of studies. Journal of Health and Human Resources Administration 12 1 (1989) 24-43
37. Kline R.B. Principles and practice of structural equation modeling (1998), The Guildford Press, New York
38. Künzel R., and Schulte D. 'Burn-out' and reality shock among clinical psychologists. Zeitschrift for Klinische Psychologie, Forschung und Praxis 15 (1986) 303-320
39. Kwan, A. (2006). The relationships of organizational injustice with employee burnout and counterproductive work behaviors: Equity sensitivity as a moderator. Unpublished dissertation. Central Michigan University.
40. Lait J., and Wallace J.E. Stress at work: A study of organizational-professional conflict and unmet expectations. Industrial Relations 57 3 (2002) 463-487
41. Leanna C.R., and Van Buren III H.J. Organizational social capital and employment practices. Academy of Management Review 24 3 (1999) 538-555
42. Lee V., and Henderson M.C. Occupational stress and organizational commitment in nurse administrators. Journal of Nursing Administration 26 5 (1996) 21-28
43. Leiter M.P. Coping patterns as predictors of burnout: The functions of control and escapist coping patters. Journal of Organizational Behavior 12 (1990) 121-147
44. Lin N. Building a network theory of social capital. Connections 22 1 (1999) 28-51
45. Lin N. Inequality in social capital. Contemporary Sociology 29 6 (2000) 785-795
46. Lin N., Ensel W.M., and Vaughn J.C. Social resources and strength of ties: Structural factors in occupational status attainment. American Sociological Review 46 4 (1981) 393-405
47. Lowe G., and Schellenberg G. What's a good job? The importance of employment relationships (2001), Canadian Policy Research Networks Renouf Publishing, Ottawa
48. Martinez C. Job stress and job satisfaction in child welfare: An analysis of the impact of group supervision. Envision: The Manitoba Journal of Child Welfare 3 2 (2004) 37-54
49. Martinis S., Arfken C.L., Churchill A., and Balon R. Burnout comparison among residents in different medical specialties. Academic Psychiatry 28 3 (2004) 240-242
50. Maslach C., and Jackson S.E. The measurement of experienced burnout. Journal of Occupational Behavior 2 (1981) 99-113
51. Maslach C., and Jackson S.E. The role of sex and family variables in burnout. Sex Roles 12 7-8 (1985) 837-851
52. Maslach C., Jackson S.E., and Leiter M.P. Maslach burnout inventory (1996), Consulting Psychologists Press, Inc., Palo Alto, CA
53. Maslach C., Schaufeli W.B., and Leiter M.P. Job burnout. Annual Review of Psychology 52 (2001) 397-422
54. McKee G.H., Markham S.E., and Scott K.D. Job stress and employee withdrawal from work. In: Quick J.C., Murphy L.R., and Hurrell J.J. (Eds). Stress and well-being at work: Assessments and interventions for occupational mental health (1992), American Psychological Association, Washington, DC 153-163
55. Mirvis D.M., Graney M.J., and Kilpatrick A.O. Trends in burnout and related measures of organizational stress among leaders of Department of Veterans Affairs medical centers. Journal of Healthcare Management 44 5 (1999) 353-365
56. Mishra J., and Morrissey M.A. Trust in employee/employer relationships: A survey of West Michigan managers. Public Personnel Management 19 4 (1990) 443-463
57. Mor Barak M., Nissly J.A., and Levin A. Antecedents to retention and turnover among child welfare, social work, and other human service employees: What can we learn from past research? A review and meta-analysis. Social Service Review 75 4 (2001) 625-661
58. Mor Barak M.E., Findler L., and Wind L.H. Cross-cultural aspects of diversity and well-being in the workplace: An international perspective. Journal of Social Work Research and Evaluation 4 (2003) 145-169
59. Mor Barak M.E., Levin A., Nissly J.A., and Lane C.J. Why do they leave? Modeling child welfare workers' turnover intentions. Children and Youth Services Review 28 (2006) 548-577
60. Muhlberger P. Social capital and deliberative theory: A synthesis and empirical test (2001). http://communityconnections.heinz.cmu.edu/papers/SocCapitalDeli.pdf Retrieved February 25, 2004 from Community Connections Web Site: http://communityconnections.heinz.cmu.edu/papers/SocCapitalDeli.pdf
61. Nahapiet J., and Ghoshal S. Social capital, intellectual capital and the organizational advantage. Academy of Management Review 23 2 (1998) 242-266
62. Porter L.W., Steers R.M., Mowday R.T., and Boulian P.V. Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology 59 (1974) 603-609
63. Portes A. The two meanings of social capital. Sociological Forum 15 1 (2000) 1-12
64. Price J.L., and Mueller C. Handbook of organizational measurement (1986), Pittman, Marshfield, MA
65. Putnam R.D. Bowling alone: America's declining social capital. Journal of Democracy 6 1 (1995) 65-78
66. Putnam R.D. Bowling alone (2000), Simon & Schuster, New York
67. Rahn W.M., and Transue J.E. Social trust and value change: The decline of social capital in American youth, 1976-1995. Political Psychology 19 3 (1998) 545-565
68. Requena F. Social capital, satisfaction and quality of life in the workplace. Social Indicators Research 61 (2003) 331-360
69. Rizzo J.R., House R.J., and Lirtzman S.I. Role conflict and ambiguity in complex organizations. Administrative Science Quarterly 15 (1970) 150-163
70. Roberts K., and Markel K.S. Claiming in the name of fairness: Organizational justice and the decision to file for workplace injury compensation. Journal of Occupational Health Psychology 6 4 (2001) 332-347
71. Schmidt K.H. Organizational commitment: A further moderator in the relationship between work stress and strain?. International Journal of Stress Management 14 1 (2007) 26-40
72. Siggins J.A. Job satisfaction and performance in a changing environment. (Managing Human Resources in Research Libraries). Library Trends 41 2 (1992) 299-316
73. Skarlicki D.P., and Fogler R. Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology 82 3 (1997) 434-443
74. Smith K.K., Kaminstein D., and Makadok R. The health of the corporate body: Illness and organizational dynamics. Journal of Applied Behavioral Science 31 3 (1995) 328-351
75. Stevens M., and Higgins D. The influence of risk and protective factors on burnout experienced by those who work with maltreated children. Child Abuse Review 11 (2002) 313-331
76. Sweeney P.D., and McFarlin D.B. Workers' evaluations of the 'ends' and the 'means': An examination of four models of distributive and procedural justice. Organizational Behavior and Human Decision Processes 55 1 (1993) 23-40
77. Szilagyi A.D., Sims H.P., and Keller R.T. Role dynamics, locus of control, and employee attitudes and behavior. Academy of Management Journal 19 (1976) 256-276
78. Uetz M.K. 1989 survey of burnout level & stress coping techniques among university & college ombudsmen. In: Wilson R. (Ed). The Journal (1990), California Caucus of College & University Ombudsmen, Asilomar, CA
79. Watson G., and Papamarcos S. A social capital approach to organizational commitment. Journal of Business and Psychology 16 4 (2002) 537-552
80. Williams L.J., and Anderson S.E. Job satisfaction and organization commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management 17 (1991) 601-617