The relationship between emotional intelligence and contextual performance: Application to automated and vending service industry executives

Journal of Human Resources in Hospitality and Tourism

Volumn 8, Issue 2, 2009, Pages 170-183

  Cichy, Ronald F ^a   Kim, Seung Hyun ^a   Cha, Jaemin ^a  

^a MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

Canonical analysis; Coffee service; Confirmatory factor analysis; Contextual performance; Emotional intelligence; Vending

Indexed keywords

EID: 71049121084     PISSN: 15332845     EISSN: 15332853     Source Type: Journal    
DOI: 10.1080/15332840802269809     Document Type: Article

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