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Volumn 50, Issue 4, 2009, Pages 553-560

The physical safety and security features of U.S. hotels

Author keywords

Hotel safety; Hotel security

Indexed keywords


EID: 70450069587     PISSN: 19389655     EISSN: None     Source Type: Journal    
DOI: 10.1177/1938965509345963     Document Type: Article
Times cited : (39)

References (8)
  • 1
    • 0001926055 scopus 로고
    • The impact of physical surroundings on customers and employees
    • Bitner, M.J. 1992. The impact of physical surroundings on customers and employees. Journal of Marketing 56 (2): 57-71.
    • (1992) Journal of Marketing , vol.56 , Issue.2 , pp. 57-71
    • Bitner, M.J.1
  • 3
    • 0346903451 scopus 로고    scopus 로고
    • The safety and security of U.S. hotels: A post September 11th report
    • Enz, Cathy A., and M. Taylor. 2002. The safety and security of U.S. hotels: A post September 11th report. Cornell Hotel and Restaurant Administration Quarterly 43 (5): 119-36.
    • (2002) Cornell Hotel and Restaurant Administration Quarterly , vol.43 , Issue.5 , pp. 119-136
    • Enz, C.A.1    Taylor, M.2
  • 6
    • 67649960084 scopus 로고    scopus 로고
    • Safety and security as part of the hotel servicescape for meeting planners
    • Hilliard, Tyra W., and Seyhmus Baloglu. 2008. Safety and security as part of the hotel servicescape for meeting planners. Journal of Convention and Event Tourism 9 (1): 15-34.
    • (2008) Journal of Convention and Event Tourism , vol.9 , Issue.1 , pp. 15-34
    • Hilliard, T.W.1    Seyhmus, B.2
  • 7
    • 84986097764 scopus 로고    scopus 로고
    • A CIT investigation of servicescape failures and associated recovery strategies
    • Hoffman, K.D., S.W. Kelley, and B.C. Chung. 2003. A CIT investigation of servicescape failures and associated recovery strategies. Journal of Services Marketing 17:322-40.
    • (2003) Journal of Services Marketing , vol.17 , pp. 322-340
    • Hoffman, K.D.1    Kelley, S.W.2    Chung, B.C.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.