A triple-diamond framework for the assessment of eGovernment in delivery services quality

Proceedings - 2009 International Conference on New Trends in Information and Service Science, NISS 2009

Volumn , Issue , 2009, Pages 568-573

  Chang, Chi Chang ^a   Chen, Yi Fen ^b   Liao, Kuo Hsiung ^c  

^a CHUNG SHAN MEDICAL UNIVERSITY   (Taiwan)

^b CHUNG YUAN CHRISTIAN UNIVERSITY   (Taiwan)

^c YUANPEI UNIVERSITY   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

DELIVERY SERVICE; DIAMOND FRAMEWORK; E-GOVERNMENT; ELECTRONIC GOVERNMENT; GOVERNMENT INFORMATION; PUBLIC SERVICES; RELATIONSHIP MANAGEMENT;

CUSTOMER SATISFACTION; PERSONNEL;

GOVERNMENT DATA PROCESSING;

EID: 70449604849     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/NISS.2009.179     Document Type: Conference Paper

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