The intensive care unit family meeting: Making it happen

Journal of Critical Care

Volumn 24, Issue 4, 2009, Pages 629.e1-629.e12

  Gay, Elizabeth B ^a   Pronovost, Peter J ^b   Bassett, Rick D ^c   Nelson, Judith E ^a  

^a Critical Care and Sleep Medicine (Department of Medicine)   (United States)

^b JOHNS HOPKINS UNIVERSITY SCHOOL OF MEDICINE   (United States)

^c St Luke's Boise Regional Medical Center   (United States)

Author keywords

Communication; Family meetings; Intensive care; Quality improvement

Indexed keywords

ARTICLE; CAREGIVER; CASE MANAGEMENT; COMMUNICATION SKILL; CRITICALLY ILL PATIENT; CULTURAL SENSITIVITY; DOCTOR PATIENT RELATION; EMOTIONAL STRESS; FAMILY DECISION MAKING; INFORMATION DISSEMINATION; INTENSIVE CARE; INTERPERSONAL COMMUNICATION; MEDICAL LITERATURE; PALLIATIVE THERAPY; PATIENT CARE; REIMBURSEMENT; REINFORCEMENT; TOTAL QUALITY MANAGEMENT;

EID: 70449523684     PISSN: 08839441     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jcrc.2008.10.003     Document Type: Article

References (52)

1. Prendergast T.J., and Luce J.M. Increasing incidence of withholding and withdrawal of life support from the critically ill. Am J Respir Crit Care Med 155 (1997) 15-20
2. Curtis J.R., Patrick D.L., Shannon S.E., et al. The family conference as a focus to improve communication about end-of-life care in the intensive care unit: Opportunities for improvement. Crit Care Med 29 Supp (2001) N26-N33
3. Hickey M. What are the needs of families of critically ill patients? A review of the literature since 1976. HeartLung 19 (1990) 401-415
4. Lautrette A., Darmon M., Megarbane B., et al. A communication strategy and brochure for relatives of patients dying in the ICU. N Engl J Med 356 (2007) 469-478
5. Stapleton R.D., Engelberg R.A., Wenrich M.D., et al. Clinician statements and family satisfaction with family conferences in the intensive care unit. Crit Care Med 34 (2006) 1679-1685
6. Curtis J.R., Engelberg R.A., Wenrich M.D., et al. Missed opportunities during family conferences about end-of-life care in the intensive care unit. Am J Respir Crit Care Med 171 (2005) 844-849
7. Schneiderman L.J., Gilmer T., Teetzel H.D., et al. Effect of ethics consultations on nonbeneficial life-sustaining treatments in the intensive care setting: a randomized controlled trial. JAMA 290 (2003) 1166-1172
8. Campbell M.L., and Guzman J.A. Impact of a proactive approach to improve end-of-life care in a medical ICU. Chest 123 (2003) 266-271
9. Lilly C.M., De Meo D.L., Sonna L.A., et al. An intensive communication intervention for the critically ill. Am J Med 109 (2000) 469-475
10. Heyland D.K., Rocker G.M., Dodek P.M., et al. Family satisfaction with care in the intensive care unit: results of a multiple center study. Crit Care Med 30 (2002) 1413-1418
11. Abbott K.H., Sago J.G., Breen C.M., et al. Families looking back: one year after discussion of withdrawal or withholding of life-sustaining support. Crit Care Med 29 (2001) 197-201
12. Pochard F., Azoulay E., Chevret S., et al. Symptoms of anxiety and depression in family members of intensive care unit patients: ethical hypothesis regarding decision-making capacity. Crit Care Med 29 (2001) 1893-1897
13. Nelson J.E., Angus D.C., Weissfeld L., et al. End-of-life care for the critically Ill: A national ICU survey. Crit Care Med 34 (2006) 2547-2553
14. Azoulay E., Chevret S., Leleu G., et al. Half the families of ICU patients experience inadequate communication with physicians. Crit Care Med 8 (2000) 3044-3049
15. Nelson J.E., Mulkerin C.M., Adams L.L., et al. Improving comfort and communication in the ICU: A practical new tool for palliative care performance measurement and feedback. Qual Saf Healthcare 115 (2006) 264-271
16. Teno J.M., Fisher E., Hamel M.B., et al. Decision-making and outcomes of prolonged ICU stays in seriously ill patients. J Am Geriatr Soc 48 (2000) S70-S74
17. Halpern N.A., Pastores S.M., Thaler H.T., et al. Changes in critical care beds and occupancy in the United States 1985-2000: differences attributable to hospital size. Crit Care Med 34 (2006) 2105-2112
18. McDonagh J.R., Elliott T.B., Engelberg R.A., et al. Family satisfaction with family conferences about end-of-life care in the intensive care unit: increased proportion of family speech is associated with increased satisfaction. Crit Care Med 32 (2004) 1484-1488
19. Siegel M.D., Hayes E., Vanderwerker L.C., et al. Psychiatric illness in the next of kin of patients who die in the intensive care unit. Crit Care Med 36 (2008) 1722-1728
20. www.dgim.pitt.edu/iepc/research_new.html. Accessed July 15, 2008
21. Pham K., Thornton J.D., Engelberg R.A., et al. Alterations during medical interpretation of ICU family conferences that interfere with or enhance communication. Chest 134 (2008) 109-116
22. Angus D.C., Barnato A.E., Linde-Zwirble W.T., et al. Use of intensive care at the end of life in the United States: An epidemiologic study. Crit Care Med 32 (2004) 638-643
23. Seravalli E.P. The dying patient, the physician, and the fear of death. N Engl J Med 319 (1988) 1728-1730
24. Jackson V.A., Sullivan A.M., Gadmer N.M., et al. "It was haunting...": physicians' descriptions of emotionally powerful patient deaths. Acad Med 80 (2005) 648-656
25. Embriaco N., Azoulay E., Barrau K., et al. High level of burnout in intensivists: prevalence and associated factors. Am J Respir Crit Care Med 175 (2007) 686-692
26. Poncet M.C., Toullic P., Papazian L., et al. Burnout syndrome in critical care nursing staff. Am J Respir Crit Care Med 175 (2007) 698-704
27. Nelson J.E. Identifying and overcoming the barriers to high-quality palliative care in the intensive care unit. Crit Care Med 34 Suppl. (2006) S324-S331
28. In: Field M.J., and Cassel C.K. (Eds). Approaching death: Improving care at the end of life (1997), National Academy Press (Institute of Medicine), Washington, DC 97-98
29. Institute of Medicine. Crossing the quality chasm: A new health system for the twenty-first century (2001), National Academy Press, Washington, DC 263-271
30. Azoulay E., Pochard F., Chevret S., et al. Impact of a family information leaflet on effectiveness of information provided to family members of intensive care unit patients: a multicenter, prospective, randomized, controlled trial. Am J Respir Crit Care Med 165 (2002) 438-442
31. O'Connor A.M., Stacey D., Entwistle V., et al. Decision aids for people facing health treatment or screening decisions. Cochrane Database Syst Rev CD001431 (2003)
32. Medicare Claims Processing Manual Chapter 12, Section 30.6.12. Available at: http://www.cms.hhs.gov/manuals/downloads/clm104c12/pdf Accessed July 15, 2008
33. Critical care visits and neonatal intensive care. CMS Bulletin June 9, 2008. Available at: http://www.cms.hhs.gov/Transmittals/downloads/R1350CP/pdf Accessed July 15, 2008
34. Hales B.M., and Pronovost P.J. The checklist-a tool for error management and performance improvement. J Crit Care 21 (2006) 231-235
35. Pronovost P.J., Berenholtz S.M., Ngo K., et al. Developing and pilot testing quality indicators in the intensive care unit. J Crit Care 18 (2003) 145-155
36. Pronovost P.J., Holzmueller C.J., Martinez E., et al. A practical tool to learn from defects in patient care. Jt Comm J Qual Patient Saf 32 (2006) 102-108
37. Makary M.A., Holzmueller C.J., Thompson D., et al. Operating room briefings: working on the same page. Jt Comm J Qual Patient Saf 32 (2006) 351-356
38. Azoulay E., Pochard F., Chevret S., et al. Meeting the needs of intensive care unit patient families. Am J Respir Crit Care Med 163 (2001) 135-139
39. Gries C.J., Curtis J.R., Wall R.J., et al. Family member satisfaction with end-of-life decision making in the ICU. Chest 133 (2008) 704-712
40. Wall R.J., Engelberg R.A., Downey L., et al. Refinement, scoring, and validation of the Family Satisfaction in the Intensive Care Unit (FS-ICU) survey. Crit Care Med 35 (2007) 271-279
41. Fallowfield L., Jenkins V., Farewell V., et al. Efficacy of a cancer research UK communication skills training model for oncologists: a randomized controlled trial. Lancet 359 (2002) 650-656
42. www.epec.net. Accessed July 15, 2008
43. www.aacn.nche.edu. Accessed July 15, 2008
44. Ferrell B.R., Dahlin C., Campbell M.L., et al. End-of-life Nursing Education Consortium (ELNEC) training program: improving palliative care in critical care. Crit Care Nurs Q 30 (2007) 206-212
45. Goldsmith B., Dietrich J., Du Q., et al. Variability in access to hospital palliative care in the United States. J Pall Med 11 (2008) 1094-1102
46. Norton S.A., Hogan L.A., Holloway R.G., et al. Proactive palliative care in the medical intensive care unit: effects on length of stay for selected high-risk patients. Crit Care Med 35 (2007) 1530-1535
47. Nelson J.E., and Meier D.E. Palliative care in the intensive care unit, part I. J Intensive Care Med 14 (1999) 130-139
48. Nelson J.E., Puntillo K., Penrod J., et al. Patients/families define ICU palliative care quality. Am J Respir Crit Care Med 177 (2008) A517
49. Lee M.D., Freidenberg A.S., Mukpo D.H., et al. Visiting hours policy in New England intensive care units. Crit Care Med 35 (2007) 497-501
50. Berwick D.M., and Kotagal M. Restricted visiting hours in ICUs: Time to change. JAMA 292 (2004) 736-737
51. Mangram A.J., Mccauley T., Villarreal D., et al. Families' perception of the value of timed daily "family rounds" in a trauma ICU. Am Surg 71 (2005) 886-891
52. www.qualitymeasures.ahrq.gov. Accessed July 15, 2008