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Volumn 9, Issue 4, 2009, Pages 65-70

Evaluation model of satisfaction degree for urban public transit service

Author keywords

Fuzzy comprehensive evaluation method; Service satisfaction degree; Traffic management) urban public transport

Indexed keywords


EID: 70449381041     PISSN: 16711637     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (19)

References (8)
  • 2
    • 41649097849 scopus 로고    scopus 로고
    • Fuzzy evaluation on level-of-services of public transit [J]
    • in Chinese
    • YIN Feng, LI Feng. Fuzzy evaluation on level-of-services of public transit [J]. Journal of Shanghai Jiaotong University, 2000, 34 (S1) : 100-104. (in Chinese)
    • (2000) Journal of Shanghai Jiaotong University , vol.34 , Issue.S1 , pp. 100-104
    • Yin, F.1    Li, F.2
  • 3
    • 33646754760 scopus 로고    scopus 로고
    • Comprehensive evaluation of the degree of railway passenger satisfaction based on fuzzy factors[J]
    • in Chinese
    • ZHANG Qi, YANG Hao. Comprehensive evaluation of the degree of railway passenger satisfaction based on fuzzy factors[J]. Journal of the China Railway Society, 2006, 28 (1) : 22-25. (in Chinese)
    • (2006) Journal of the China Railway Society , vol.28 , Issue.1 , pp. 22-25
    • Zhang, Q.1    Yang, H.2
  • 5
    • 70449371482 scopus 로고    scopus 로고
    • Exploration of an index model of passenger satisfaction on urban transit services[J]
    • 13. in Chinese
    • LIU Wu, LI Wen-zi. Exploration of an index model of passenger satisfaction on urban transit services[J]. Urban Transport of China, 2007, 5 (6) : 65-69, 13. (in Chinese)
    • (2007) Urban Transport of China , vol.5 , Issue.6 , pp. 65-69
    • Liu, W.1    Li, W.-Z.2
  • 6
    • 77952747115 scopus 로고    scopus 로고
    • Evaluating customer satisfaction based on the fuzzy analytical hierarchy process[J]
    • in Chinese
    • ZHAO Hong-xia, YANG Jiao-ping, LIU Xue-ru. Evaluating customer satisfaction based on the fuzzy analytical hierarchy process[J]. Science Technology and Industrial, 2004, 4 (10) : 27-30. (in Chinese)
    • (2004) Science Technology and Industrial , vol.4 , Issue.10 , pp. 27-30
    • Zhao, H.-X.1    Yang, J.-P.2    Liu, X.-R.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.