Public transport service level based on customer satisfaction

Jilin Daxue Xuebao (Gongxueban)/Journal of Jilin University (Engineering and Technology Edition)

Volumn 38, Issue SUPPL., 2008, Pages 63-66

  Jin, Ning ^a   Juan, Zhi Cai ^b  

^a JILIN UNIVERSITY   (China)

^b SHANGHAI JIAO TONG UNIVERSITY   (China)

Author keywords

After marketing; Customer satisfaction index; Highway transportation; Pareto's law; Service level

Indexed keywords

CUSTOMER SATISFACTION; PARETO PRINCIPLE; TRANSPORTATION ROUTES;

CUSTOMER SATISFACTION INDEX; HIGHWAY TRANSPORTATION; PARETO'S LAW; SERVICE LEVEL;

HIGHWAY TRAFFIC CONTROL;

EID: 41649116487     PISSN: 16715497     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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