Comprehensive evaluation of the degree of railway passenger satisfaction based on fuzzy factors

Tiedao Xuebao/Journal of the China Railway Society

Volumn 28, Issue 1, 2006, Pages 22-25

  Zhang, Qi ^a   Yang, Hao ^a  

^a BEIJING JIAOTONG UNIVERSITY   (China)

Author keywords

Comprehensive fuzzy evaluation; Customer; Degree of satisfaction; Passenger transportation; Railway

Indexed keywords

CUSTOMER SATISFACTION; EVALUATION; FUZZY SETS; INDEXING (OF INFORMATION); MATHEMATICAL MODELS;

COMPREHENSIVE FUZZY EVALUATION; CUSTOMER DEMAND; PASSENGER SATISFACTION DEGREE; PASSENGER TRANSPORTATION;

RAILROAD TRANSPORTATION;

EID: 33646754760     PISSN: 10018360     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (5)