메뉴 건너뛰기




Volumn 26, Issue 1, 2010, Pages 61-69

E-mail characteristics, work performance and distress

Author keywords

E mail characteristics; E mail effects; Employees; Work distress; Work performance; Work stress

Indexed keywords

E-MAIL CHARACTERISTICS; E-MAIL EFFECTS; EMPLOYEES; WORK DISTRESS; WORK PERFORMANCE; WORK STRESS;

EID: 70350741217     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2009.08.005     Document Type: Article
Times cited : (77)

References (60)
  • 1
    • 84973795628 scopus 로고
    • Petty tyranny in organizations
    • Ashforth B.E. Petty tyranny in organizations. Human Relations 47 7 (1994) 755-778
    • (1994) Human Relations , vol.47 , Issue.7 , pp. 755-778
    • Ashforth, B.E.1
  • 5
    • 0036624280 scopus 로고    scopus 로고
    • Managing an organizational learning system by aligning stocks and flows
    • Bontis N.M., Crossan M., and Hulland J. Managing an organizational learning system by aligning stocks and flows. Journal of Management Studies 39 4 (2002) 437-455
    • (2002) Journal of Management Studies , vol.39 , Issue.4 , pp. 437-455
    • Bontis, N.M.1    Crossan, M.2    Hulland, J.3
  • 7
    • 84986037654 scopus 로고    scopus 로고
    • Information sources and their usefulness in a professional services organization
    • Burke R.J. Information sources and their usefulness in a professional services organization. Management Decisions 34 1 (1996) 60-69
    • (1996) Management Decisions , vol.34 , Issue.1 , pp. 60-69
    • Burke, R.J.1
  • 8
    • 0033241819 scopus 로고    scopus 로고
    • Channel expansion theory and the experiential nature of media richness perceptions
    • Carlson J., and Zmud R. Channel expansion theory and the experiential nature of media richness perceptions. Academy of Management Journal 42 (1999) 153-170
    • (1999) Academy of Management Journal , vol.42 , pp. 153-170
    • Carlson, J.1    Zmud, R.2
  • 9
    • 0037548563 scopus 로고    scopus 로고
    • Chartered Management Institute
    • Chartered Management Institute (2001). Workplace revolution jolts UK managers, www.managers.org.uk/press/revolution.html.
    • (2001) Workplace revolution jolts UK managers
  • 11
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness and structural design
    • Daft R., and Lengel R. Organizational information requirements, media richness and structural design. Management Science 32 (1986) 554-557
    • (1986) Management Science , vol.32 , pp. 554-557
    • Daft, R.1    Lengel, R.2
  • 14
    • 23844486347 scopus 로고    scopus 로고
    • In search of coherence. A review of e-mail research
    • Ducheneaut N., and Watts L. In search of coherence. A review of e-mail research. Human Computer Interaction 20 (2005) 11-48
    • (2005) Human Computer Interaction , vol.20 , pp. 11-48
    • Ducheneaut, N.1    Watts, L.2
  • 15
    • 0033888206 scopus 로고    scopus 로고
    • The problem of information overload in business organizations: A review of the literature
    • Edmunds A., and Morris A. The problem of information overload in business organizations: A review of the literature. International Journal of Information Management 20 (2000) 17-28
    • (2000) International Journal of Information Management , vol.20 , pp. 17-28
    • Edmunds, A.1    Morris, A.2
  • 16
    • 70350744055 scopus 로고
    • User confidence in electronic communications: Implications for disturbed groups decision support systems
    • Eining M.M., Brown D., and Cook G.L. User confidence in electronic communications: Implications for disturbed groups decision support systems. Advances in Accounting Information Systems 41 (1992) 68
    • (1992) Advances in Accounting Information Systems , vol.41 , pp. 68
    • Eining, M.M.1    Brown, D.2    Cook, G.L.3
  • 20
    • 1442281789 scopus 로고    scopus 로고
    • Conflict escalation: Dispute-exacerbating elements of e-mail communication
    • Friedman R.A., and Currall S.C. Conflict escalation: Dispute-exacerbating elements of e-mail communication. Human Relations 56 11 (2003) 1325-1347
    • (2003) Human Relations , vol.56 , Issue.11 , pp. 1325-1347
    • Friedman, R.A.1    Currall, S.C.2
  • 21
    • 0001047549 scopus 로고    scopus 로고
    • The role of employers in addressing the needs of employed parents
    • Galinsky E., Bond J.T., and Friedman D.E. The role of employers in addressing the needs of employed parents. Journal of Social Issues 52 3 (1996) 111-126
    • (1996) Journal of Social Issues , vol.52 , Issue.3 , pp. 111-126
    • Galinsky, E.1    Bond, J.T.2    Friedman, D.E.3
  • 23
    • 0033277393 scopus 로고    scopus 로고
    • Information overload: Addressing the productivity paradox in face to face electronic meetings
    • Grise M.L., and Gallupe B. Information overload: Addressing the productivity paradox in face to face electronic meetings. Journal of Management Information Systems 16 3 (2000) 157-185
    • (2000) Journal of Management Information Systems , vol.16 , Issue.3 , pp. 157-185
    • Grise, M.L.1    Gallupe, B.2
  • 24
    • 0347535210 scopus 로고    scopus 로고
    • Study on the usage of computer and communication technologies for telecommuting
    • Gupta Y.P., Karimi J., and Somers T.M. Study on the usage of computer and communication technologies for telecommuting. IEEE Transactions on Engineering Management 47 1 (2000) 26-39
    • (2000) IEEE Transactions on Engineering Management , vol.47 , Issue.1 , pp. 26-39
    • Gupta, Y.P.1    Karimi, J.2    Somers, T.M.3
  • 25
    • 0022098334 scopus 로고
    • Structuring computer-mediated communication systems to avoid information overload
    • Hiltz S.R., and Turoff M. Structuring computer-mediated communication systems to avoid information overload. Communications of the ACM 28 7 (1985) 680-689
    • (1985) Communications of the ACM , vol.28 , Issue.7 , pp. 680-689
    • Hiltz, S.R.1    Turoff, M.2
  • 26
    • 0024139978 scopus 로고
    • Productivity enhancement from computer-mediated communication: A systems contingency approach
    • Hiltz S.R. Productivity enhancement from computer-mediated communication: A systems contingency approach. Communications of the ACM 31 2 (1988) 1438-1454
    • (1988) Communications of the ACM , vol.31 , Issue.2 , pp. 1438-1454
    • Hiltz, S.R.1
  • 28
    • 1842451301 scopus 로고    scopus 로고
    • New media and organizing at the group level
    • Lievrouw L., and Livingstone S. (Eds), Sage, Thousand Oaks, CA
    • Hollingshead A., and Noshir C. New media and organizing at the group level. In: Lievrouw L., and Livingstone S. (Eds). Handbook of new media (2002), Sage, Thousand Oaks, CA 221-235
    • (2002) Handbook of new media , pp. 221-235
    • Hollingshead, A.1    Noshir, C.2
  • 30
    • 0037937505 scopus 로고    scopus 로고
    • E-mail overload in the UK workplace
    • Ingham J. E-mail overload in the UK workplace. Aslib Proceedings 55 3 (2003) 166-180
    • (2003) Aslib Proceedings , vol.55 , Issue.3 , pp. 166-180
    • Ingham, J.1
  • 31
    • 4243102804 scopus 로고    scopus 로고
    • Understanding e-mail interaction increases organizational productivity
    • Jackson T., Dawson R., and Wilson D. Understanding e-mail interaction increases organizational productivity. Communications of the ACM 48 6 (2003) 80-84
    • (2003) Communications of the ACM , vol.48 , Issue.6 , pp. 80-84
    • Jackson, T.1    Dawson, R.2    Wilson, D.3
  • 33
    • 0007175791 scopus 로고    scopus 로고
    • Learning about the possible futures of computerization from the present and the past
    • Kling R. (Ed), Academic Press, New York
    • Kling R. Learning about the possible futures of computerization from the present and the past. In: Kling R. (Ed). Computerization and Controversy. 2nd ed. (1996), Academic Press, New York 26-31
    • (1996) Computerization and Controversy. 2nd ed. , pp. 26-31
    • Kling, R.1
  • 34
  • 36
    • 0031995867 scopus 로고    scopus 로고
    • Effects of e-mail on the organization
    • Lucas W. Effects of e-mail on the organization. European Management Journal 16 (1998) 18-29
    • (1998) European Management Journal , vol.16 , pp. 18-29
    • Lucas, W.1
  • 38
    • 22644449595 scopus 로고    scopus 로고
    • Do digital telecommunications affect work and organization?
    • Mahony S., and Barley S.R. Do digital telecommunications affect work and organization?. Research in Organizational Behavior 21 (1999) 125-161
    • (1999) Research in Organizational Behavior , vol.21 , pp. 125-161
    • Mahony, S.1    Barley, S.R.2
  • 39
    • 0037548570 scopus 로고    scopus 로고
    • Preventing e-mail overload
    • Mandell M. Preventing e-mail overload. World Trade 14 3 (2001) 44-46
    • (2001) World Trade , vol.14 , Issue.3 , pp. 44-46
    • Mandell, M.1
  • 41
    • 84965565212 scopus 로고
    • Towards a 'critical mass' theory of interactive media: Universal access, interdependence, and diffusion
    • Markus M. Towards a 'critical mass' theory of interactive media: Universal access, interdependence, and diffusion. Communication Research 14 (1987) 491-511
    • (1987) Communication Research , vol.14 , pp. 491-511
    • Markus, M.1
  • 42
    • 20444469189 scopus 로고
    • Electronic mail as a medium of managerial choice
    • Markus M.L. Electronic mail as a medium of managerial choice. Organization Science 5 4 (1994) 502-527
    • (1994) Organization Science , vol.5 , Issue.4 , pp. 502-527
    • Markus, M.L.1
  • 43
    • 0020765012 scopus 로고
    • Power, politics, and MIS implementation
    • Markus M.L. Power, politics, and MIS implementation. Communications of the ACM 26 6 (1983) 430-444
    • (1983) Communications of the ACM , vol.26 , Issue.6 , pp. 430-444
    • Markus, M.L.1
  • 44
    • 0028406160 scopus 로고
    • Finding a happy medium: Explaining the negative effects of electronic communication on social life at work
    • Markus M.L. Finding a happy medium: Explaining the negative effects of electronic communication on social life at work. ACM Transactions on Information Systems 12 2 (1994) 119-149
    • (1994) ACM Transactions on Information Systems , vol.12 , Issue.2 , pp. 119-149
    • Markus, M.L.1
  • 46
    • 0040519269 scopus 로고
    • The generation of large-scale capability-building initiatives: Extending the socio-technical constituencies perspective
    • Mansell R. (Ed), Aslib, London
    • Molina A. The generation of large-scale capability-building initiatives: Extending the socio-technical constituencies perspective. In: Mansell R. (Ed). Management of information and communication technologies (1994), Aslib, London 90-120
    • (1994) Management of information and communication technologies , pp. 90-120
    • Molina, A.1
  • 47
    • 0020204648 scopus 로고
    • The impact of office automation on the organization: Some implications for research and practice
    • Olson M., and Lucas H.C. The impact of office automation on the organization: Some implications for research and practice. ACM Communication 25 11 (1982) 838-847
    • (1982) ACM Communication , vol.25 , Issue.11 , pp. 838-847
    • Olson, M.1    Lucas, H.C.2
  • 49
    • 70350718449 scopus 로고    scopus 로고
    • The pew internet and american life project, email in the workplace
    • March, Princeton Survey Research Associates
    • Pew (2002). The pew internet and american life project, email in the workplace, March 2002, Questionnaire - 4/4/02, Princeton Survey Research Associates.
    • (2002) Questionnaire - 4/4/02
    • Pew1
  • 50
    • 0037548599 scopus 로고    scopus 로고
    • Pitney Bows (2000). E-mail or e-stress?, www.pitneybowes.co.uk/news/article.asp?article=103.
    • (2000) E-mail or e-stress
    • Bows, P.1
  • 51
    • 0002192504 scopus 로고    scopus 로고
    • Diffusion of e-mail: An organizational learning perspective
    • Romm C.T., Pliskin N., and Rifkin W. Diffusion of e-mail: An organizational learning perspective. Information and Management 31 (1996) 37-46
    • (1996) Information and Management , vol.31 , pp. 37-46
    • Romm, C.T.1    Pliskin, N.2    Rifkin, W.3
  • 52
    • 0242383114 scopus 로고    scopus 로고
    • The office tyrant - Social control through e-mail
    • Romm C., and Pliskin N. The office tyrant - Social control through e-mail. Information Technology & People 12 1 (1999) 27-43
    • (1999) Information Technology & People , vol.12 , Issue.1 , pp. 27-43
    • Romm, C.1    Pliskin, N.2
  • 55
    • 0028372945 scopus 로고
    • Does the medium matter? The interaction of task type and technology on group performances and member reactions
    • Straus S.G., and McGrath J.E. Does the medium matter? The interaction of task type and technology on group performances and member reactions. Journal of Applied Psychology 79: 1 (1994) 87-97
    • (1994) Journal of Applied Psychology , vol.79 , Issue.1 , pp. 87-97
    • Straus, S.G.1    McGrath, J.E.2
  • 56
    • 70350720319 scopus 로고    scopus 로고
    • E-mail at work: A cause for concern? The implications of the new communication technologies for health, wellbeing and productivity at work
    • Taylor H., Fieldman G., and Altman Y. E-mail at work: A cause for concern? The implications of the new communication technologies for health, wellbeing and productivity at work. Journal of Organizational Transformation and Social Change 5 2 (2008) 159-173
    • (2008) Journal of Organizational Transformation and Social Change , vol.5 , Issue.2 , pp. 159-173
    • Taylor, H.1    Fieldman, G.2    Altman, Y.3
  • 58
    • 0002729390 scopus 로고    scopus 로고
    • E-mail overload: Exploring personal information management of e-mail
    • Kiesler S. (Ed), Erlbaum Associates, Mahwah, NJ
    • Whittaker S., and Sidner C. E-mail overload: Exploring personal information management of e-mail. In: Kiesler S. (Ed). Culture of the Internet (1997), Erlbaum Associates, Mahwah, NJ 276-295
    • (1997) Culture of the Internet , pp. 276-295
    • Whittaker, S.1    Sidner, C.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.