Email training significantly reduces email defects

International Journal of Information Management

Volumn 25, Issue 1, 2005, Pages 71-83

  Burgess, Anthony ^a   Jackson, Thomas ^a   Edwards, Janet ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Electronic communication; Email; Employee productivity; Employee training

Indexed keywords

COMMUNICATION SYSTEMS; DEFECTS; PERSONNEL; PERSONNEL TRAINING; PROBLEM SOLVING; PRODUCTIVITY; SOCIETIES AND INSTITUTIONS;

COMMUNICATION METHODS; ELECTRONIC COMMUNICATION; EMPLOYEE PRODUCTIVITY; EMPLOYEES TRAINING;

ELECTRONIC MAIL;

EID: 12444292114     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2004.10.004     Document Type: Article

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