Implementing instant messaging in four university libraries

Library Hi Tech

Volumn 27, Issue 3, 2009, Pages 393-402

  Clements, Charlotte ^a  

^a VICTORIA UNIVERSITY OF WELLINGTON   (New Zealand)

Author keywords

Reference services; Social networks; University libraries

Indexed keywords

EID: 70350312693     PISSN: 07378831     EISSN: None     Source Type: Journal    
DOI: 10.1108/07378830910988522     Document Type: Article

References (7)

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2. Broughton, K.M. (2002-2003), “Usage and user analysis of a real-time digital reference service”, Reference Librarian, Vol. 38 Nos 79 / 80, pp. 183-200.
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