Relationship between emotional labor consequences and employees' coping strategy

Asia Pacific Journal of Tourism Research

Volumn 14, Issue 3, 2009, Pages 225-239

  Kim, Min Joo ^a   Han, Suk Young ^b  

^a Kyonggi University   (South Korea)

^b Sejong Cyber University   (South Korea)

Author keywords

Alienation hypothesis; Emotional labor; Employees' coping strategy; Facial feedback hypothesis

Indexed keywords

COPING STRATEGY; EMPIRICAL ANALYSIS; EMPLOYMENT; HYPOTHESIS TESTING; PSYCHOLOGY;

EID: 70350134470     PISSN: 10941665     EISSN: 17416507     Source Type: Journal    
DOI: 10.1080/10941660903023929     Document Type: Article

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