Integration and organisational learning capabilities in third-party logistics providers

Service Industries Journal

Volumn 29, Issue 3, 2009, Pages 331-343

  Shang, Kuo Chung ^a  

^a NATIONAL TAIWAN OCEAN UNIVERSITY   (Taiwan)

Author keywords

Integration capability; Organisational learning capability; The resource based view (RBV) of firms; Third party logistics providers

Indexed keywords

LEARNING; LOGISTICS; ORGANIZATIONAL FRAMEWORK; SERVICE SECTOR;

ASIA; EURASIA; FAR EAST; TAIWAN;

EID: 70349810961     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060701847794     Document Type: Article

References (77)

1. Ahire, S. L., Golhar, D. Y., & Waller, M. A. (1996). Development and validation of TQM implementation constructs. Decision Sciences, 27(1), 23-56.
2. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modelling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
3. Andraski, J. C. (1998). Leadership and the realization of supply chain collaboration. Journal of Business Logistics, 19(2), 9-11.
4. Arbuckle, J. L. (1997). Amos users' guide version 3.6. Chicago, IL: SmallWaters Corporation.
5. Armstrong, J. S., & Overton, T. S. (1977). Estimating non-response bias in mail surveys. Journal of Marketing Research, 14(3), 396-402.
6. Ashenbaum, B., Maltz, A. & Rabinovich, E. (2005). Studies of trends in third-party logistics usage: What can we conclude? Transportation Journal, 44(3), 39-50.
7. Baumgartner, H., & Homburg, C. (1996). Applications of structural equation modelling in marketing and consumer research: A review. International Journal of Research in Marketing, 13(2), 139-161.
8. Bhatnagar, J. (2006). Measuring organisational learning capability in Indian managers and establishing firm performance linkage: An empirical analysis. The Learning Organisation, 13(5), 416-433.
9. Bolumole, Y. A., Frankel, R., & Naslund, D. (2007). Developing a theoretical framework for logistics outsourcing. Transportation Journal, 46(2), 35-54.
10. Bowersox, D. J., & Closs, D. J. (1996). Logistical management: The integrated supply chain process (International Editions). Singapore: McGraw-Hill.
11. Bowersox, D. J., Closs, D. J., & Stank, T. P. (1999). 21st Century logistics: Making supply chain integration a reality. Oak Book, IL: Council of Logistics Management.
12. Browne, M., & Cudeck, R. (1989). Single sample cross-validation indices for covariance structures. Multivariate Behavioural Research, 24(4), 445-455.
13. Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In K. A. Bollen & J. S. Long (Eds.), Testing structural equation models (pp. 136-162). Newbury Park, CA: Sage Publication.
14. Byrne, B. M. (2001). Structural equation modelling with AMOS: Basic concepts, applications, and programming. New Jersey: Lawrence Erlbaum Associates.
15. Calantone, R. J., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515-524.
16. Chow, G., Heaver, T. D., & Henriksson, L. E. (1995). Strategy, structure and performance: A framework for logistics research. Logistics and Transportation Review, 31(4), 285-303.
17. Christopher, M. (1998). Logistics and supply chain management: Strategies for reducing costs and improving service (2nd ed.). London: Financial Times-Pitman Publishing.
18. Dabholkar, P. A., Johnstone, W. J., & Cathey, A. S. (1994). The dynamics of long-term business-to-business exchange relationships. Journal of the Academy of Marketing Science, 22(2), 130-145.
19. Day, G. S. (1994). The capabilities of market-driven organisations. Journal of Marketing, 58(4), 37-52.
20. Ellinger, A. E., Daugherty, P. J., & Keller, S. B. (2000). The relationship between marketing/logistics interdepartmental integration and performance in U.S. manufacturing firms: An empirical study. Journal of Business Logistics, 21(1), 1-22.
21. Ernst, D. (2000). Inter-organisational knowledge outsourcing: What permits small Taiwanese firms to compete in the computer industry? Asia Pacific Journal of Management, 17(2), 223-255.
22. Fawcett, S. E., Calantone, R. J., & Roath, A. (2000). Meeting quality and cost imperatives in a global market. International Journal of Physical Distribution and Logistics Management, 30(6), 412-499.
23. Fayol, H. (1949). General and industrial management. London: Pitman.
24. Foss, N. J., & Eriksen, B. (1995). Competitive advantage and industry capabilities. In C. Montgomery (Ed.), Resource-based and evolutionary theories of the firm: Towards a synthesis (pp. 43-70). Boston: Kluwer Academic Publishers.
25. Garver, M. S., & Mentzer, J. T. (1999). Logistics research methods: Employing structural equation modelling to test for construct validity. Journal of Business Logistics, 20(1), 33-58.
26. Gill, L. E., & Allerheiligen, R. P. (1996). Co-operation in channels of distribution: Physical distribution leads the way. International Journal of Physical Distribution & Logistics Management, 26(5), 49-63.
27. Grant, R. M. (1991). The resource-based theory of competitive advantage: Implications for strategy formulation. California Management Review, 33(3), 114-135.
28. Grant, R. M. (1996). Prospering in dynamically-competitive environments: Organisational capability as knowledge integration. Organisational Science, 7(4), 375-387.
29. Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (5th ed.). Upper Saddle River, NJ: Prentice Education.
30. Halldórsson, A., & Skjøtt-Larsen, T. (2004). Developing logistics competencies through third party logistics relationships. International Journal of Operations & Production Management, 24(2), 192-206.
31. Hoskisson, R. E., Hitt, M. A., Wan, W. P., & Yu, D. (1999). Theory and research in strategic management, swings of a pendulum. Journal of Management, 25(3), 417-456.
32. Hoyt, J., & Huq, F. (2000). From arms-length to collaborative relationships in the supply chain: An evolutionary process. International Journal of Physical Distribution and Logistics Management, 30(9), 750-764.
33. Hu, L. T., & Bentler, P. M. (1999). Cut off criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6(1), 1-31.
34. Hult, G. T. M., Ketchen, D. J., Jr, & Nichols, E. L., Jr. (2003). Organisational learning as a strategic resource in supply management. Journal of Operations Management, 21(5), 541-556.
35. Jerez-Gómez, P., Céspedes-Lorente, J., & Valle-Cabrera, R. (2005). Organisational leraning capability: A proposal of measurement. Journal of Business Research, 58(6), 715-725.
36. Jiménez-Jiménez, D., & Cegarra-Navarro, J. (2006). The performance effect of organisational learning and market orientation. Industrial Marketing Management, 36(6), 694-708.
37. Jöreskog, K. G. (1993). Testing structural equation models. In K. A. Bollen & J. S. Long (Eds.), Testing structural equation models (pp. 294-316). Newbury Park, CA: Sage Publication.
38. Kahn, K. B., & Mentzer, J. T. (1996). Logistics and interdepartmental integration. International Journal of Physical Distribution & Logistics Management, 26(8), 6-14.
39. Kahn, K. B., & Mentzer, J. T. (1998). Marketing's integration with other departments. Journal of Business Research, 42(1), 53-62.
40. Kanter, R. M. (1994). Collaborative advantage: The art of alliances. Harvard Business Review, 72(4), 96-108.
41. Kent, J. L., Jr. (1996). Leverage2: Interfunctional co-ordination between logistics and information technology. International Journal of Physical Distribution and Logistics Management, 26(8), 63-78.
42. Kim, S. W. (2006). Effects of supply chain management practices, integration and competition capability on performance. Supply Chain Management: An International Journal, 11(3), 241-248.
43. Knemeyer, A. M., &Murphy, P. R. (2005). Is the glass half full or half empty? An examination of user and provider perspectives towards third-party logistics relationships. International Journal of Physical Distribution and Logistics Management, 55(10), 708-727.
44. Koufteros, X. A. (1999). Testing a model of pull production: A paradigm for manufacturing research using structural equation modelling. Journal of Operations Management, 17(4), 467-488.
45. Lambert, D. M., & Harrington, T. C. (1990). Measuring nonresponse bias in customer service mail surveys. Journal of Business Logistics, 11(2), 5-25.
46. Lambert, D. M., Robeson, J. F., & Stock, J. R. (1978). An appraisal of the integrated physical distribution management concept. International Journal of Physical Distribution & Materials Management, 9(1), 74-88.
47. Lawrence, P. R., & Lorsch, J. W. (1967). Organisation and environment: Managing differentiation and integration. Homewood: Irwin.
48. Lu, C. S. (2007). Evaluating key resources and capabilities for liner shipping service. Transport Reviews, 27(3), 285-310.
49. Lu, C. S., & Yang, C. C. (2006). Evaluation key logistics capabilities for international distribution center operations in Taiwan. Transportation Journal, 45(4), 9-27.
50. Lynch, D. F., Keller, S. B., & Ozment, J. (2000). The effects of logistics capabilities and strategy on firm performance. Journal of Business Logistics, 21(2), 47-67.
51. Magretta, J. (1998). The power of virtual integration: An interview with Dell Computer's Michael Dell. Harvard Business Review, 76(2), 72-84.
52. Maloni, M. J., & Carter, C. R. (2006). Opportunities for research in third-party logistics. Transportation Journal, 45(2), 23-38.
53. Michigan State University Global Logistics Research Team (1995). World class logistics: The challenge of managing continuous change. Oak Brook, IL: Council of Logistics Management.
54. Morash, E. A., Dröge, C, & Vickery, S. K. (1996). Boundary spanning interfaces between logistics, production, marketing and new product development. International Journal of Physical Distribution and Logistics Management, 26(8), 43-62.
55. Murphy, P. R., & Poist, R. F. (1996). Comparative views of logistics and marketing practitioners regarding interfunctional co-ordination. International Journal of Physical Distribution and Logistics Management, 26(8), 15-28.
56. Olavarrieta, S., & Ellinger, A. E. (1997). Resource-based theory and strategic logistics research. International Journal of Physical Distribution and Logistics Management, 27(9/10), 559-587.
57. Oliver, C. (1997). Sustainable competitive advantage: Combining institutional and resource-based view. Strategic Management Journal, 18(9), 697-713.
58. Oliver, R. K., & Webber, M. D. (1992). Supply-chain management: Logistics catches up with strategy. In M. Christopher (Ed.), Logistics: The Strategic Issues (pp. 63-75). London: Chapman & Hall.
59. Panayides, P. M. (2007). The impact of organisational learning on relationship orientation, logistics service effectiveness and performance. Industrial Marketing Management, 36(1), 68-80.
60. Real, J. C., Leal, A., & Roldán, J. L. (2006). Information technology as a determinant of organisational leaning and technological distinctive competencies. Industrial Marketing Management, 35(4), 505-521.
61. Rinehart, L., Cooper, M. B., & Wagenheim, G. (1989). Furthering the integration of marketing and logistics through customer service in the channel. Journal of the Academy of Marketing Science, 17(1), 63-71.
62. Rodrigues, A. M., Stank, T. P., & Lynch, D. F. (2004). Linking strategy, structure, process, and performance in integrated logistics. Journal of Business Logistics, 25(2), 65-94.
63. Schumacker, R. E., & Lomax, R. G. (1996). A beginner's guide to structural equation modeling. Mahwah, NJ: Lawrence Erlbaum Associates.
64. Shang, K. C., & Marlow, P. B. (2002). Logistics capability and performance in Taiwan's major manufacturing firms. Transportation Research Part E: Logistics and Transportation Review, 41(3), 217-234.
65. Spekman, R. E., Kamauff, J. W., Jr., & Myhr, N. (1998). An empirical investigation into supply chain management: A perspective on partnerships. International Journal of Physical Distribution and Logistics Management, 28(8), 630-650.
66. Stank, T. P., Daugherty, P. J., & Ellinger, A. E. (1996). Information exchange, responsiveness and logistics provider performance. The International Journal of Logistics Management, 7(2), 43-57.
67. Stank, T. P., Daugherty, P. J., & Ellinger, A. E. (1999). Marketing/logistics integration and firm performance. The International Journal of Logistics Management, 10(1), 11-24.
68. Stank, T. P., Keller, S. B., & Daugherty, P. J. (2001). Supply chain collaboration and logistical service performance. Journal of Business Logistics, 22(1), 29-41.
69. Stank, T. P., & Lackey, C. W., Jr. (1997). Enhancing performance through logistical capabilities in Mexican maquiladora firms. Journal of Business Logistics, 18(1), 91-123.
70. Tippins, M. J., & Sohi, R. S. (2003). IT competency and firm performance: Is organisational learning a missing link? Strategic Management Journal, 24(8), 745-761.
71. Tracey, M., Lim, F.-S., & Vonderembse, M. A. (2005). The impact of supply-chain management capabilities on business performance. Supply Chain Management: An International Journal, 10(3), 179-191.
72. Venkatraman, N., & Ramanujam, V. (1986). Measurement of business performance in strategy research: A comparison of approaches. Academy of Management Review, 11(4), 801-814.
73. Wang, Y. G., Lo, H. P., & Yang, Y. (2004). The constituents of core competencies and firm performance: Evidence from high-technology firms in China. Journal of Engineering Technology Management, 21(4), 249-280.
74. Wisner, J. D. (2003). A structural equation model of supply chain management strategies and firm performance. Journal of Business Logistics, 24(1), 1-25.
75. Yeung, J. H-Y., Selen, W., Sum, C-C, & Huo, B. (2006). Linking financial performance to strategic orientation and operational priorities: A empirical study of third-party logistics providers. International Journal of Physical Distribution and Logistics Management, 36(3), 210-230.
76. Zailani, S., & Rajagopal, P. (2005). Supply chain integration and performance: US versus East Asian companies. Supply Chain Management: An International Journal, 10(5), 379-393.
77. Zhao, M., Dröge, C, & Stank, T. (2001). The effects of logistics capabilities on firm performance: Customer-focused versus information-focused capabilities. Journal of Business Logistics, 22(2), 91-107.