Evaluation methods and cultural differences: Studies across three continents

ACM International Conference Proceeding Series

Volumn 358, Issue , 2008, Pages 318-325

  Oyugi, Cecilia ^a   Dunckley, Lynne ^a   Smith, Andy ^a  

^a UNIVERSITY OF WEST LONDON   (United Kingdom)

Author keywords

Cross cultural evaluation; International usability evaluation; Usability methods

Indexed keywords

CROSS-CULTURAL EVALUATION; CULTURAL DIFFERENCE; CULTURAL USABILITY; EMPIRICAL STUDIES; EVALUATION METHOD; INTERNATIONAL USABILITY EVALUATION; PERSONAL INTERACTION; THINK-ALOUD PROTOCOL; USABILITY METHODS;

KNOWLEDGE MANAGEMENT;

HUMAN COMPUTER INTERACTION;

EID: 70049099186     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1463160.1463195     Document Type: Conference Paper

References (24)

1. Abdelnour-Nocera, J., Dunckley, L. and Sharpe, H. (2007), An Approach to the Evaluation of Usefulness as a Social Construct International Journal of Human Computer Interaction, 2007, Vol. 22, No. 1-2, 153-172.
2. Del Galdo, E.M (1996) Culture and Design. In E.del Galdo and J.Nielsen (Eds.) International User Interfaces. John Wiley and Sons, Inc. 74-87.
3. Chavan, A. (2004), The Bollywood Method. in E. Schaffer,. Institutionalization of Usability; a Step-by-Step Guide. New York: Adisson Wesley. 129-130.
4. Dray, S. (2001) Usable for the World: A practical guide to International User Studies in D. Day and L. Dunckley (Eds.) Designing for Global Markets 3, Proceedings of IWIPS 2001, pp 154-155. IWIPS.
5. Dunckley L, Smith, A & Howard, D (1999). 'Designing for Shared Interfaces with diverse user groups.' INTERACT 99, pp 630.636. Eds. M.A. Sasse, C. Johnson. Chapman & Hall. 1999.
6. Evers, V. (2001) Cultural Aspects of User Interface Understanding: An Empirical Evaluation of an E-learning Website by International User Groups. PhD Thesis, Open University.
7. Falzon, P (1990). Human-computer interaction: Lessons from human-human communication. In P. Falzon (ed.) Cognitive Ergonomics (pp 51-68). London: Academic Press.
8. Goguen, J. A. (1996), Formality and informality in requirements engineering, Proceedings of the second international conference on requirements engineering, (ICRE'96), IEEE Computer Society Press, pp 102-108.
9. Hall, E. T. (1976) Beyond Culture, Doubleday, Garden City, New York.
10. Henderson, R.D., Smith, M.C., Podd, J., Varel, A. and Alvarez, H. (1995) A Comparison Of The 4 Prominent User-Based Methods for Evaluating the Usability of Computer Software. Ergonomics, 38, 10, 2030-2044.
11. Herman, L. (1996)"Towards Effective Usability Evaluation in Asia: Cross-Cultural Differences," ozchi, p. 0135, 6th Australian Conference on Computer-Human Interaction (OZCHI '96).
12. Hofstede, G.( 2001) Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations. Thousand Oaks CA: Sage Publications.
13. Lin, H. X., Choong, Y. and Salvendy, G. (1997), A proposed index of usability: a method for comparing the relative usability of different software systems, Behaviour and IT, 16 (4 and 5), 267-278.
14. Murphy, J. (2001) Modelling, designer-tester-subject relationships in international usability testing, in D. Day and L. Dunckley (Eds.) Designing for Global Markets 3 pp 33-44. IWIPS.
15. Norman, D. (1988) The Psychology of Everyday Things. Basic Books, New York.
16. Smith, A. & Dunckley, L. (2002) Prototype evaluation and redesign: structuring the design space through contextual techniques. Interacting with Computers. 14 , DEC (6): 821- 843.
17. Smith A, Dunckley L, French T, Minocha S, Chang Y (2004) A process model for developing usable crosscultural websites. Interacting with Computers, 16, (1): 63-91.
18. Smith, A., Gulliksen, J., and Bannon, L. (2005) Building usability in India: reflections from the Indo European Systems Usability Partnership, in T. McEwan, J. Gulliksen and D. Benyon (Eds.) People and Computers XIX - The Bigger Picture: Proceedings of HCI 2005 Springer.
19. Spolsky, B. (1989). Conditions for Second Language Learning. Oxford: Oxford University Press.
20. Suinn, R. M., Ahuna, C. and Khoo, G. (1992) The Suinn-Lew Asian Self-Identity Acculturation Scale: Concurrent and Factorial Validation. Educational & Psychological Measurement 52(4), pp.1041-1046.
21. Vatrapu, R. and Pérez-Quiñones, M. A. (2006), Culture and Usability Evaluation: The Effects of Culture in Structured Interviews, Journal of Usability Studies, Issue 4, Volume 1, pp. 156-170.
22. Wright, P.C. and Monk, A.F. (1991) A cost-effective evaluation method for use by designers. International Journal of Man-Machine Studies. 35 891-912.
23. Yeo, A. (2000), Usability Evaluation in Malaysia. Proceedings of 4th Asia Pacific Computer Human Interaction Conference: APCHI 2000. Elsevier, pp 275-280.
24. Yeo, A. (2001) Global Software Development Lifecycle: An Exploratory Study. In Jacko, J., Sears, A. Beaudouin- Lafon, M. and Jacob, R. (Eds.) CHI 2001: Conference on Human Factors in Computing Systems. ACM Press, pp 104-111.