Building usability in India: Reflections from the Indo-European Systems Usability Partnership

People and Computers XIX - The Bigger Picture, Proceedings of HCI 2005

Volumn , Issue , 2006, Pages 219-232

  Smith, Andy ^a   Gulliksen, Jan ^b   Bannon, Liam ^c  

^a UNIVERSITY OF WEST LONDON   (United Kingdom)

^b UPPSALA UNIVERSITY   (Sweden)

^c UNIVERSITY OF LIMERICK   (Ireland)

Author keywords

HCI education; IESUP; Interaction design; Off shoring; RUCSD

Indexed keywords

HCI EDUCATIONS; IESUP; INTERACTION DESIGN; OFF-SHORING; RUCSD;

USER CENTERED DESIGN;

EID: 84864069794     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1007/1-84628-249-7_14     Document Type: Conference Paper

References (15)

1. Beyer, H. & Holtzblatt, K. [1998], Contextual Design: Defining Customer-centered Systems, Morgan-Kaufmann.
2. Bochner, S. [1988], Cultures In Contact, Pergamon Press
3. Bomsel, O. & Ruet, J. [2001], Digital India - Report on the Indian IT industry, http://www.cema.ensmp.fr/Documents/DigitalIndia-MainFindings.pdf (last accessed 2005-02-03). CERNA, Centre d'economie industrielle.
4. Carroll, J. M. & Mack, R. L. [1984], Learning to Use a Word Processor: By Doing, By Thinking and By Knowing, in J. C. Tomas & M. L. Schneider (eds.). Human Factors in Computer Systemsy Ablex, pp. 13-51.
5. Gulliksen, J., Gdransson, B., Boivie, I., Blomkvist, S., Persson, J. & Cajander, A. [2003], Key Principles for User-centred Systems Design, Behaviour & Information Technology 22(6), 397-409. In special section "Designing IT for Healthy Work".
6. Goransson, B., Gulliksen, J. & Boivie, I. [2003], The Usability Design Process - Integrating User-Centered Systems Design in the Software Development Process, Software Process: Improvement and Practice 8(2), 111-31.
7. Henry, P [2003], Advancing UCD While Facing Challenges Working from Offshore, Interactions 10(2), 38-47.
8. NASSCOM [1999], NASSCOM-McKinsey Report 2002, Technical Report, National Association of Software and Service Companies.
9. NASSCOM [2002], Indian IT Industry, http://www.nasscom.org/Download/ ITIndustry.pdf(retrieved 2002-03-05).
10. Nielsen, J. [2002], Offshore usability, http://www.useit.com/altertbox/ 20020916.html (retrieved 2002-10-10). Alertbox, September 2002.
11. Shaffer, E. [2004], Institutionalization of Usability. A Step by Step Guide, Pearson Education.
12. Smith, A., Dunckley, L., French, T, Minocha, S. & Chang, Y. [2004], A Process Model for Developing Usable Cross-cultural Websites, Interacting with Computers 16(1), 63-91.
13. Smith, A. & Dunckley, L. [2002], Early Prototype Evaluation and Redesign: Structuring the Design Space through Contextual Techniques, Interacting with Computers 16(6), 821-43.
14. Yeo, A. [2000], Usability Evaluation in Malaysia, in K. Y. Lim (ed.). Proceedings of the 4th Asia-Pacific Conference on Computer-Human Interaction (APCHI2000) and 6th SE Asian Ergonomics Society Conference (Asean Ergonomics 2000), Elsevier, pp.275-80.
15. Yeo, A. W. [2001], Global-software Development Lifecycle: An Exploratory Study, in J. A. Jacko, A. Sears, M. Beaudouin-Lafon & R. J. K. Jacob (eds.), Proceedings of SIGCHI Conference on Human Factors in Computing Systems (CHI'01), CHI Letters 3(1), ACM Press, pp. 104-11.