-
1
-
-
33646247205
-
Repeat visitation in mature sun and sand holiday destinations
-
Alegre, J. and Cladera, M. (2006), Repeat visitation in mature sun and sand holiday destinations, Journal of Travel Research, Vol. 44 No. 3, pp. 288-97.
-
(2006)
Journal of Travel Research
, vol.44
, Issue.3
, pp. 288-97
-
-
Alegre, J.1
Cladera, M.2
-
2
-
-
0003200354
-
Customer satisfaction and retention across firms
-
in Zeithaml, V.A., Berry, L.L. and Parasuraman, A. (Eds), Nashville, TN, September
-
Anderson, E.W. and Sullivan, M.W. (1990), Customer satisfaction and retention across firms, in Zeithaml, V.A., Berry, L.L. and Parasuraman, A. (Eds), TIMS College of Marketing Special Interest Conference on Service Marketing, Nashville, TN, September.
-
(1990)
TIMS College of Marketing Special Interest Conference on Service Marketing
-
-
Anderson, E.W.1
Sullivan, M.W.2
-
3
-
-
0034085459
-
Marketing culture and customer retention in the tourism industry
-
Appiah-Adu, K., Fyall, A. and Singh, S. (2000), Marketing culture and customer retention in the tourism industry, The Service Industries Journal, Vol. 20 No. 2, pp. 95-113.
-
(2000)
The Service Industries Journal
, vol.20
, Issue.2
, pp. 95-113
-
-
Appiah-Adu, K.1
Fyall, A.2
Singh, S.3
-
4
-
-
0001821293
-
Differentiating between high, spurious, latent, and loyalty participants in two leisure activities
-
Backman, S.J. and Crompton, J.L. (1991), Differentiating between high, spurious, latent, and loyalty participants in two leisure activities, Journal of Park and Recreation Administration, Vol. 9 No. 2, pp. 1-17.
-
(1991)
Journal of Park and Recreation Administration
, vol.9
, Issue.2
, pp. 1-17
-
-
Backman, S.J.1
Crompton, J.L.2
-
5
-
-
0034054640
-
Quality, satisfaction and behavioral intentions
-
Baker, D.A. and Crompton, J.L. (2000), Quality, satisfaction and behavioral intentions, Annals of Tourism Research, Vol. 27 No. 3, pp. 785-804.
-
(2000)
Annals of Tourism Research
, vol.27
, Issue.3
, pp. 785-804
-
-
Baker, D.A.1
Crompton, J.L.2
-
6
-
-
2342444598
-
An investigation of a loyalty typology and the multidestination loyalty of international travellers
-
Baloglu, S. (2001), An investigation of a loyalty typology and the multidestination loyalty of international travellers, Tourism Analysis, Vol. 6 No. 1, pp. 41-52.
-
(2001)
Tourism Analysis
, vol.6
, Issue.1
, pp. 41-52
-
-
Baloglu, S.1
-
7
-
-
0034812130
-
Tourism image, evaluation variables and after-purchase behaviour: Inter-relationship
-
Bigneé, J.E., Sánchez, M.I. and Sánchez, J. (2001), Tourism image, evaluation variables and after-purchase behaviour: inter-relationship, Tourism Management, Vol. 22 No. 6, pp. 607-16.
-
(2001)
Tourism Management
, vol.22
, Issue.6
, pp. 607-16
-
-
Bigneé, J.E.1
Sánchez, M.I.2
Sánchez, J.3
-
8
-
-
85101432319
-
-
Wiley Series in Probability and Mathematical Statistics, John Wiley & Sons, New York, NY
-
Bollen, K.A. (1989), Structural Equations with Latent Variables, Wiley Series in Probability and Mathematical Statistics, John Wiley & Sons, New York, NY.
-
(1989)
Structural Equations with Latent Variables
-
-
Bollen, K.A.1
-
9
-
-
0010836179
-
Searching for a consensus on the antecedent role of service quality and satisfaction: An exploratory cross-national study
-
Brady, M.K. and Robertson, C.J. (2001), Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study, Journal of Business Research, Vol. 51 No. 1, pp. 53-60.
-
(2001)
Journal of Business Research
, vol.51
, Issue.1
, pp. 53-60
-
-
Brady, M.K.1
Robertson, C.J.2
-
10
-
-
0002751742
-
User satisfaction and product development in urban tourism
-
Bramwell, B. (1998), User satisfaction and product development in urban tourism, Tourism Management, Vol. 19 No. 1, pp. 35-47.
-
(1998)
Tourism Management
, vol.19
, Issue.1
, pp. 35-47
-
-
Bramwell, B.1
-
11
-
-
0018917460
-
The concept of tourist area cycle of evolution: Implications for management of resources
-
Butler, R. (1980), The concept of tourist area cycle of evolution: implications for management of resources, Canadian Geographer, Vol. 24 No. 1, pp. 5-12.
-
(1980)
Canadian Geographer
, vol.24
, Issue.1
, pp. 5-12
-
-
Butler, R.1
-
12
-
-
33646235584
-
Cultural determinants of tourism intention to return
-
Caneen, J.M. (2003), Cultural determinants of tourism intention to return, Tourism Analysis, Vol. 8, pp. 237-42.
-
(2003)
Tourism Analysis
, vol.8
, pp. 237-42
-
-
Caneen, J.M.1
-
13
-
-
0002238945
-
Customer portfolio development, modelling destination adopters, inactives and rejecters
-
Court, B. and Lupton, R.A. (1997), Customer portfolio development, modelling destination adopters, inactives and rejecters, Journal of Travel Research, Vol. 36 No. 1, pp. 35-43.
-
(1997)
Journal of Travel Research
, vol.36
, Issue.1
, pp. 35-43
-
-
Court, B.1
Lupton, R.A.2
-
14
-
-
0002381637
-
Measuring service quality: A re-examination and extension
-
Cronin, J.J. and Taylor, S.A. (1992), Measuring service quality: a re-examination and extension, Journal of Marketing, Vol. 56 No. 3, pp. 55-68.
-
(1992)
Journal of Marketing
, vol.56
, Issue.3
, pp. 55-68
-
-
Cronin, J.J.1
Taylor, S.A.2
-
15
-
-
84990335525
-
Customer satisfaction in the tourist industry: A case study of visitors to New Zealand
-
Danaher, P.J. and Arweiler, N. (1996), Customer satisfaction in the tourist industry: a case study of visitors to New Zealand, Journal of Travel Research, Vol. 34 No. 1, pp. 89-93.
-
(1996)
Journal of Travel Research
, vol.34
, Issue.1
, pp. 89-93
-
-
Danaher, P.J.1
Arweiler, N.2
-
16
-
-
0002738760
-
A two-dimensional concept of brand loyalty
-
Day, G.S. (1969), A two-dimensional concept of brand loyalty, Journal of Advertising Research, Vol. 9, pp. 29-35.
-
(1969)
Journal of Advertising Research
, vol.9
, pp. 29-35
-
-
Day, G.S.1
-
17
-
-
77951516228
-
Customer loyalty: Toward an integrated conceptual framework
-
Dick, A.S. and Basu, K. (1994), Customer loyalty: toward an integrated conceptual framework, Journal of Academy of Marketing Science, Vol. 22 No. 2, pp. 99-113.
-
(1994)
Journal of Academy of Marketing Science
, vol.22
, Issue.2
, pp. 99-113
-
-
Dick, A.S.1
Basu, K.2
-
18
-
-
0002079587
-
Image differences between prospective, first-time, and repeat visitors to the lower Rio Grande Valley
-
Fall
-
Fayeke, P.C. and Crompton, J.L. (1991), Image differences between prospective, first-time, and repeat visitors to the lower Rio Grande Valley, Journal of Travel Research, Fall, pp. 10-16.
-
(1991)
Journal of Travel Research
, pp. 10-16
-
-
Fayeke, P.C.1
Crompton, J.L.2
-
19
-
-
0009268298
-
Climbing Ayers Rock: Relating visitor motivation, time perception and enjoyment
-
Fielding, K., Pearce, P.L. and Hughes, K. (1992), Climbing Ayers Rock: relating visitor motivation, time perception and enjoyment, The Journal of Tourism Studies, Vol. 3 No. 2, pp. 40-52.
-
(1992)
The Journal of Tourism Studies
, vol.3
, Issue.2
, pp. 40-52
-
-
Fielding, K.1
Pearce, P.L.2
Hughes, K.3
-
20
-
-
0002469577
-
A national customer satisfaction barometer: The Swedish experience
-
Fornell, C. (1992), A national customer satisfaction barometer: the Swedish experience, Journal of Marketing, Vol. 56 No. 1, pp. 6-21.
-
(1992)
Journal of Marketing
, vol.56
, Issue.1
, pp. 6-21
-
-
Fornell, C.1
-
21
-
-
0021577287
-
Insights into the repeat vacation phenomenon
-
Gitelson, R.J. and Crompton, J.L. (1984), Insights into the repeat vacation phenomenon, Annals of Tourism Research, Vol. 11, pp. 199-217.
-
(1984)
Annals of Tourism Research
, vol.11
, pp. 199-217
-
-
Gitelson, R.J.1
Crompton, J.L.2
-
22
-
-
0024843165
-
Patterns of destination repeat business: British tourists in Mallorca, Spain
-
Gyte, D.M. and Phelps, A. (1989), Patterns of destination repeat business: British tourists in Mallorca, Spain, Journal of Travel Research, Vol. 28 No. 1, pp. 24-8.
-
(1989)
Journal of Travel Research
, vol.28
, Issue.1
, pp. 24-8
-
-
Gyte, D.M.1
Phelps, A.2
-
23
-
-
69849083850
-
-
INE. Spanish Statistics Office, May, Madrid
-
INE. Spanish Statistics Office (2003), Cifras INE, Boletín Informativo del INE, May, Madrid.
-
(2003)
Cifras INE, Boletín Informativo del INE
-
-
-
25
-
-
0003874296
-
-
National Education Resources, Chicago, IL
-
Jöreskog, K.G. and Sörbom, D. (1981), LISREL V. User's Guide, National Education Resources, Chicago, IL.
-
(1981)
LISREL V. User's Guide
-
-
Jöreskog, K.G.1
Sörbom, D.2
-
26
-
-
0030422520
-
Estimating the probability of return visits using a survey of tourist expenditure in the Balearic Islands
-
Juaneda, C. (1996), Estimating the probability of return visits using a survey of tourist expenditure in the Balearic Islands, Tourism Economics, Vol. 2 No. 4, pp. 339-52.
-
(1996)
Tourism Economics
, vol.2
, Issue.4
, pp. 339-52
-
-
Juaneda, C.1
-
27
-
-
85107910598
-
Customer switching behavior in service industries: An exploratory study
-
Keaveney, S.M. (1995), Customer switching behavior in service industries: an exploratory study, Journal of Marketing, Vol. 59 No. 2, pp. 71-82.
-
(1995)
Journal of Marketing
, vol.59
, Issue.2
, pp. 71-82
-
-
Keaveney, S.M.1
-
28
-
-
0035006491
-
Repeaters' behavior at two distinct destinations
-
Kozak, M. (2001), Repeaters' behavior at two distinct destinations, Annals of Tourism Research, Vol. 28 No. 3, pp. 784-807.
-
(2001)
Annals of Tourism Research
, vol.28
, Issue.3
, pp. 784-807
-
-
Kozak, M.1
-
29
-
-
9744276817
-
Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination
-
Kozak, M. and Rimmington, M. (2000), Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination, Journal of Travel Research, Vol. 38 No. 3, pp. 260-9.
-
(2000)
Journal of Travel Research
, vol.38
, Issue.3
, pp. 260-9
-
-
Kozak, M.1
Rimmington, M.2
-
30
-
-
12844266807
-
Log-linear transformation of binary variables: A suitable input for SEM
-
Kupek, E. (2005), Log-linear transformation of binary variables: a suitable input for SEM, Structural Equation Modeling, Vol. 12 No. 1, pp. 28-40.
-
(2005)
Structural Equation Modeling
, vol.12
, Issue.1
, pp. 28-40
-
-
Kupek, E.1
-
31
-
-
1042290075
-
Exploration versus acquisition: A comparison of first-time and repeat visitors
-
Lau, A.L.S. and McKercher, B. (2004), Exploration versus acquisition: a comparison of first-time and repeat visitors, Journal of Travel Research, Vol. 42 No. 3, pp. 279-85.
-
(2004)
Journal of Travel Research
, vol.42
, Issue.3
, pp. 279-85
-
-
Lau, A.L.S.1
McKercher, B.2
-
32
-
-
0023504440
-
Psychological nature of leisure and tourism experience
-
Mannel, R.C. and Iso Ahola, S.E. (1987), Psychological nature of leisure and tourism experience, Annals of Tourism Research, Vol. 14, pp. 314-31.
-
(1987)
Annals of Tourism Research
, vol.14
, pp. 314-31
-
-
Mannel, R.C.1
Iso Ahola, S.E.2
-
33
-
-
38249024173
-
Past experience and future tourism decisions
-
Mazursky, D. (1989), Past experience and future tourism decisions, Annals of Tourism Research, Vol. 16 No. 3, pp. 333-44.
-
(1989)
Annals of Tourism Research
, vol.16
, Issue.3
, pp. 333-44
-
-
Mazursky, D.1
-
34
-
-
84970532799
-
The role of awareness and familiarity with a destination: The central Florida case
-
Milman, A. and Pizam, A. (1995), The role of awareness and familiarity with a destination: the central Florida case, Journal of Travel Research, Vol. 33 No. 3, pp. 21-7.
-
(1995)
Journal of Travel Research
, vol.33
, Issue.3
, pp. 21-7
-
-
Milman, A.1
Pizam, A.2
-
35
-
-
0001212543
-
Risk perception and reduction in the purchase of consumer services
-
Mitchell, V.W. and Greatorex, M. (1993), Risk perception and reduction in the purchase of consumer services, The Service Industries Journal, Vol. 13 No. 4, pp. 179-200
-
(1993)
The Service Industries Journal
, vol.13
, Issue.4
, pp. 179-200
-
-
Mitchell, V.W.1
Greatorex, M.2
-
36
-
-
0001542290
-
A probability of revisitation model: The case of winter visits to the Grand Canyon
-
Moutinho, L. and Trimble, J. (1991), A probability of revisitation model: the case of winter visits to the Grand Canyon, The Services Industries Journal, Vol. 11 No. 4, pp. 439-57.
-
(1991)
The Services Industries Journal
, vol.11
, Issue.4
, pp. 439-57
-
-
Moutinho, L.1
Trimble, J.2
-
37
-
-
0033958826
-
The destination product and its impact on traveller perceptions
-
Murphy, P., Pritchard, M.P. and Smith, B. (2000), The destination product and its impact on traveller perceptions, Tourism Management, Vol. 21 No. 1, pp. 43-52.
-
(2000)
Tourism Management
, vol.21
, Issue.1
, pp. 43-52
-
-
Murphy, P.1
Pritchard, M.P.2
Smith, B.3
-
38
-
-
84986031767
-
Can loyalty schemes really build loyalty?
-
O'Malley, L. (1998), Can loyalty schemes really build loyalty?", Marketing Intelligence & Planning, Vol. 16 No. 1, pp. 47-55.
-
(1998)
Marketing Intelligence & Planning
, vol.16
, Issue.1
, pp. 47-55
-
-
O'Malley, L.1
-
39
-
-
0042424936
-
Conceptual and operational aspects of brand loyalty. An empirical investigation
-
Odin, Y., Odin, N. and Valette-Florence, P. (2001), Conceptual and operational aspects of brand loyalty. An empirical investigation, Journal of Business Research, Vol. 53 No. 2, pp. 75-84.
-
(2001)
Journal of Business Research
, vol.53
, Issue.2
, pp. 75-84
-
-
Odin, Y.1
Odin, N.2
Valette-Florence, P.3
-
40
-
-
0000396442
-
A cognitive model of the antecedents and consequences of satisfaction decisions
-
Oliver, R.L. (1980), A cognitive model of the antecedents and consequences of satisfaction decisions, Journal of Marketing Research, Vol. 17 No. 4, pp. 46-9.
-
(1980)
Journal of Marketing Research
, vol.17
, Issue.4
, pp. 46-9
-
-
Oliver, R.L.1
-
41
-
-
0002852072
-
Consumer perceptions of interpersonal equity and satisfaction in transactions: A field survey approach
-
Oliver, R.L. and Swan, J.E. (1989), Consumer perceptions of interpersonal equity and satisfaction in transactions: a field survey approach, Journal of Marketing, Vol. 53 No. 2, pp. 21-35.
-
(1989)
Journal of Marketing
, vol.53
, Issue.2
, pp. 21-35
-
-
Oliver, R.L.1
Swan, J.E.2
-
42
-
-
0000200253
-
Destination threshold potential and the law of repeat visitation
-
Oppermann, M. (1998), Destination threshold potential and the law of repeat visitation, Journal of Travel Research, Vol. 37 No. 2, pp. 131-7.
-
(1998)
Journal of Travel Research
, vol.37
, Issue.2
, pp. 131-7
-
-
Oppermann, M.1
-
43
-
-
84992830900
-
Tourism destination loyalty
-
Oppermann, M. (2000a), Tourism destination loyalty, Journal of Travel Research, Vol. 39 No. 1, pp. 78-84.
-
(2000)
Journal of Travel Research
, vol.39
, Issue.1
, pp. 78-84
-
-
Oppermann, M.1
-
44
-
-
0013168513
-
Where psychology and geography interface in tourism research and theory
-
in Woodside, A.G., Grouch, G.I., Mazanec, J.A., Oppermann, M. and Sakai, M.Y. (Eds), CABI Publishing, Wallingford
-
Oppermann, M. (2000b), Where psychology and geography interface in tourism research and theory, in Woodside, A.G., Grouch, G.I., Mazanec, J.A., Oppermann, M. and Sakai, M.Y. (Eds), Consumer Psychology of Tourism, Hospitality and Leisure, CABI Publishing, Wallingford, pp. 9-38.
-
(2000)
Consumer Psychology of Tourism, Hospitality and Leisure
, pp. 9-38
-
-
Oppermann, M.1
-
45
-
-
84965630752
-
Segmenting state travel information inquirers by timing of the destination decision and previous experience
-
Perdue, R.R. (1985), Segmenting state travel information inquirers by timing of the destination decision and previous experience, Journal of Travel Research, Vol. 23 No. 3, pp. 6-11.
-
(1985)
Journal of Travel Research
, vol.23
, Issue.3
, pp. 6-11
-
-
Perdue, R.R.1
-
46
-
-
2542483725
-
Are loyal visitors desired visitors?
-
Petrick, J.F. (2004a), Are loyal visitors desired visitors?, Tourism Management, Vol. 25 No. 4, pp. 463-70.
-
(2004)
Tourism Management
, vol.25
, Issue.4
, pp. 463-70
-
-
Petrick, J.F.1
-
47
-
-
3843073220
-
First timers' and repeaters' perceived value
-
Petrick, J.F. (2004b), First timers' and repeaters' perceived value, Journal of Travel Research, Vol. 43 No. 1, pp. 463-70.
-
(2004)
Journal of Travel Research
, vol.43
, Issue.1
, pp. 463-70
-
-
Petrick, J.F.1
-
48
-
-
0043112741
-
Improving the tourist's experience: Quality management applied in tourist destinations
-
in Murphy, P.E. (Ed.), Wiley, Chichester
-
Postma, A. and Jenkins, A.K. (1997),Improving the tourist's experience: quality management applied in tourist destinations, in Murphy, P.E. (Ed.), Quality Management in Urban Tourism, Wiley, Chichester, pp. 183-97.
-
(1997)
Quality Management in Urban Tourism
, pp. 183-97
-
-
Postma, A.1
Jenkins, A.K.2
-
49
-
-
30544439579
-
The attitudinal and behavioral consequences of destination performance
-
Pritchard, M.P. (2003), The attitudinal and behavioral consequences of destination performance, Tourism Analysis, Vol. 8 No. 1, pp. 61-73.
-
(2003)
Tourism Analysis
, vol.8
, Issue.1
, pp. 61-73
-
-
Pritchard, M.P.1
-
50
-
-
79959400239
-
Loyalty measurement: A critical examination and theoretical extensions
-
Pritchard, M.P., Howard, D.R. and Havitz, M.E. (1992), Loyalty measurement: a critical examination and theoretical extensions, Leisure Science, Vol. 14, pp. 155-64.
-
(1992)
Leisure Science
, vol.14
, pp. 155-64
-
-
Pritchard, M.P.1
Howard, D.R.2
Havitz, M.E.3
-
51
-
-
84952515011
-
Communicating tourism supplier services: Building repeat tourist relationships
-
Reid, L. and Reid, S. (1993), Communicating tourism supplier services: building repeat tourist relationships, Journal of Travel and Tourism Marketing, Vol. 2 Nos 2/3, pp. 3-19.
-
(1993)
Journal of Travel and Tourism Marketing
, vol.2
, Issue.2-3
, pp. 3-19
-
-
Reid, L.1
Reid, S.2
-
52
-
-
0033028925
-
Structural equation modelling with LISREL: Application in tourism
-
Reisenger, Y. and Turner, L. (1999), Structural equation modelling with LISREL: application in tourism, Tourism Management, Vol. 20 No. 1, pp. 71-88.
-
(1999)
Tourism Management
, vol.20
, Issue.1
, pp. 71-88
-
-
Reisenger, Y.1
Turner, L.2
-
53
-
-
0001581060
-
Sightseeing tourists' motivation and satisfaction
-
Ross, E.L.D. and Iso Ahola, S.E. (1991), Sightseeing tourists' motivation and satisfaction, Annals of Tourism Research, Vol. 18 No. 2, pp. 226-37.
-
(1991)
Annals of Tourism Research
, vol.18
, Issue.2
, pp. 226-37
-
-
Ross, E.L.D.1
Iso Ahola, S.E.2
-
54
-
-
0000716879
-
Destination evaluation and vacation preferences
-
Ross, G.F. (1993), Destination evaluation and vacation preferences, Annals of Tourism Research, Vol. 20 No. 3, pp. 477-89.
-
(1993)
Annals of Tourism Research
, vol.20
, Issue.3
, pp. 477-89
-
-
Ross, G.F.1
-
55
-
-
0003434717
-
-
3rd ed., Prentice-Hall, Englewood Cliffs, NJ
-
Solomon, M. (1996), Consumer Behavior, 3rd ed., Prentice-Hall, Englewood Cliffs, NJ.
-
(1996)
Consumer Behavior
-
-
Solomon, M.1
-
56
-
-
0032469748
-
Determining future travel behavior from past travel experience and perceptions of risk and safety
-
Sonmez, S.F. and Graefe, A.R. (1998), Determining future travel behavior from past travel experience and perceptions of risk and safety, Journal of Travel Research, Vol. 37 No. 4, pp. 171-7.
-
(1998)
Journal of Travel Research
, vol.37
, Issue.4
, pp. 171-7
-
-
Sonmez, S.F.1
Graefe, A.R.2
-
57
-
-
84948889709
-
Structural model evaluation and modification: An interval estimation approach
-
Steiger, J.H. (1990), Structural model evaluation and modification: an interval estimation approach, Multivariate Behavioral Research, Vol. 25 No. 2, pp. 173-80.
-
(1990)
Multivariate Behavioral Research
, vol.25
, Issue.2
, pp. 173-80
-
-
Steiger, J.H.1
-
58
-
-
33748756199
-
Antecedents of revisit intention
-
Um, S., Chon, K. and Ro, Y. (2006), Antecedents of revisit intention, Annals of Tourism Research, Vol. 33 No. 4, pp. 1141-58.
-
(2006)
Annals of Tourism Research
, vol.33
, Issue.4
, pp. 1141-58
-
-
Um, S.1
Chon, K.2
Ro, Y.3
-
59
-
-
69849110633
-
Improvements in competitiveness for tourism enterprises through new forms and regimes of governance
-
paper presented at Seminar on Tourism Policy and Economic Growth, OECD, Berlin, 6-7 March
-
Weiermair, K. (2001), Improvements in competitiveness for tourism enterprises through new forms and regimes of governance, paper presented at Seminar on Tourism Policy and Economic Growth, OECD, Berlin, 6-7 March.
-
(2001)
-
-
Weiermair, K.1
-
60
-
-
0011121871
-
General systems framework of customer choice processes for tourism services
-
in Gasser, R.V. and Weiermair, K. (Eds), Kultur Verlag, Vienna
-
Woodside, A.G. and MacDonald, R. (1994), General systems framework of customer choice processes for tourism services, in Gasser, R.V. and Weiermair, K. (Eds), Spoilt for Choice. Decision-Making Processes and Preference Changes of Tourists. Intertemporal and Intercountry Perspectives, Kultur Verlag, Vienna, pp. 30-59.
-
(1994)
Spoilt for Choice. Decision-Making Processes and Preference Changes of Tourists. Intertemporal and Intercountry Perspectives
, pp. 30-59
-
-
Woodside, A.G.1
Macdonald, R.2
-
61
-
-
7044247567
-
An examination of the effects of motivation and satisfaction on destination loyalty: A structural model
-
Yoon, Y. and Uysal, M. (2005), An examination of the effects of motivation and satisfaction on destination loyalty: a structural model, Tourism Management, Vol. 26 No. 1, pp. 45-56.
-
(2005)
Tourism Management
, vol.26
, Issue.1
, pp. 45-56
-
-
Yoon, Y.1
Uysal, M.2
-
62
-
-
0002866667
-
Evaluating service encounter: The effects of physical surroundings and employee responses
-
Bitner, M.J. (1990), Evaluating service encounter: the effects of physical surroundings and employee responses, Journal of Marketing, Vol. 54 No. 2, pp. 69-82.
-
(1990)
Journal of Marketing
, vol.54
, Issue.2
, pp. 69-82
-
-
Bitner, M.J.1
-
63
-
-
11044222829
-
Behavioral economics: Past, present, future
-
in Camerer, C.F., Loewenstein, G. and Rabin, M. (Eds), Princeton University Press, New York, NY
-
Camerer, C.F. and Loewenstein, G. (2004), Behavioral economics: past, present, future, in Camerer, C.F., Loewenstein, G. and Rabin, M. (Eds), Advances in Behavioral Economics, Princeton University Press, New York, NY.
-
(2004)
Advances in Behavioral Economics
-
-
Camerer, C.F.1
Loewenstein, G.2
-
64
-
-
0002119639
-
Understanding recreational travelers' motivation, attitude and satisfaction
-
Chon, K. (1989), Understanding recreational travelers' motivation, attitude and satisfaction, The Tourist Review, Vol. 44 No. 1, pp. 3-7.
-
(1989)
The Tourist Review
, vol.44
, Issue.1
, pp. 3-7
-
-
Chon, K.1
-
65
-
-
0002051961
-
The predictive validity of alternative approaches to evaluating the quality of a festival
-
Crompton, J.L. and Love, L.L. (1995), The predictive validity of alternative approaches to evaluating the quality of a festival, Journal of Travel Research, Vol. 34 No. 1, pp. 11-24.
-
(1995)
Journal of Travel Research
, vol.34
, Issue.1
, pp. 11-24
-
-
Crompton, J.L.1
Love, L.L.2
-
66
-
-
2342426871
-
Tourists' decision making and behavior processes
-
in Pizam, A. and Mansfeld, Y. (Eds), The Haworth Hospitality Press, New York, NY
-
Decrop, A. (2000), Tourists' decision making and behavior processes, in Pizam, A. and Mansfeld, Y. (Eds), Consumer Behavior in Travel and Tourism, The Haworth Hospitality Press, New York, NY, pp. 103-33.
-
(2000)
Consumer Behavior in Travel and Tourism
, pp. 103-33
-
-
Decrop, A.1
-
67
-
-
10444282109
-
A grounded typology of vacation decision making
-
Decrop, A. and Snelders, D. (2005), A grounded typology of vacation decision making, Tourism Management, Vol. 26 No. 2, pp. 121-32.
-
(2005)
Tourism Management
, vol.26
, Issue.2
, pp. 121-32
-
-
Decrop, A.1
Snelders, D.2
-
68
-
-
0036276262
-
Regret in repeat purchase versus switching decisions: The attenuating role of decision justifiability
-
Inman, J.J. and Zeelenberg, M. (2002), Regret in repeat purchase versus switching decisions: the attenuating role of decision justifiability, Journal of Consumer Research, Vol. 29 No. 1, pp. 116-28.
-
(2002)
Journal of Consumer Research
, vol.29
, Issue.1
, pp. 116-28
-
-
Inman, J.J.1
Zeelenberg, M.2
-
69
-
-
0000125532
-
Prospect theory: An analysis of decision under risk
-
Kahneman, D. and Tversky, A. (1979), Prospect theory: an analysis of decision under risk, Econometrica, Vol. 47 No. 2, pp. 263-91.
-
(1979)
Econometrica
, vol.47
, Issue.2
, pp. 263-91
-
-
Kahneman, D.1
Tversky, A.2
-
70
-
-
0032379998
-
Amos Tversky and the ascent of behavioral economics
-
Laibson, D. and Zeckhauser, R. (1998), Amos Tversky and the ascent of behavioral economics, Journal of Risk and Uncertainty, Vol. 16 No. 1, pp. 7-47.
-
(1998)
Journal of Risk and Uncertainty
, vol.16
, Issue.1
, pp. 7-47
-
-
Laibson, D.1
Zeckhauser, R.2
-
71
-
-
27344433728
-
Understanding individuals' attachment to selected destinations: An application of place attachment
-
Lee, C. and Allen, L. (1999), Understanding individuals' attachment to selected destinations: an application of place attachment, Tourism Analysis, Vol. 4 Nos 3/4, pp. 173-85.
-
(1999)
Tourism Analysis
, vol.4
, Issue.3-4
, pp. 173-85
-
-
Lee, C.1
Allen, L.2
-
72
-
-
0042214272
-
Rationality for economists?
-
McFadden, D. (1999), Rationality for economists?", Journal of Risk and Uncertainty, Vol. 19 Nos 1-3, pp. 73-105.
-
(1999)
Journal of Risk and Uncertainty
, vol.19
, Issue.1-3
, pp. 73-105
-
-
McFadden, D.1
-
73
-
-
0002622079
-
Predicting destination choice - a discussion of destination loyalty
-
Oppermann, M. (1999), Predicting destination choice - a discussion of destination loyalty, Journal of Vacation Marketing, Vol. 5 No. 1, pp. 51-65.
-
(1999)
Journal of Vacation Marketing
, vol.5
, Issue.1
, pp. 51-65
-
-
Oppermann, M.1
-
74
-
-
0002025043
-
Status quo and omission biases
-
March
-
Samuelson, W. and Zeckhauser, R. (1988), Status quo and omission biases, Journal of Risk and Uncertainty, Vol. 1, March, pp. 7-59.
-
(1988)
Journal of Risk and Uncertainty
, vol.1
, pp. 7-59
-
-
Samuelson, W.1
Zeckhauser, R.2
-
75
-
-
26844506322
-
Building and testing theories of decision making by travellers
-
Sirakaya, E. and Woodside, A.G. (2005), Building and testing theories of decision making by travellers, Tourism Management, Vol. 26 No. 6, pp. 815-32.
-
(2005)
Tourism Management
, vol.26
, Issue.6
, pp. 815-32
-
-
Sirakaya, E.1
Woodside, A.G.2
-
76
-
-
0002671379
-
Disconfirmation of expectations and satisfaction with a retail service
-
Fall
-
Swan, J.E. and Trawick, F. (1981), Disconfirmation of expectations and satisfaction with a retail service, Journal of Retailing, Vol. 57, Fall, pp. 49-67.
-
(1981)
Journal of Retailing
, vol.57
, pp. 49-67
-
-
Swan, J.E.1
Trawick, F.2
-
77
-
-
0016264378
-
Judgement under uncertainty: Heuristics and biases
-
Tversky, A. and Kahneman, D. (1974), Judgement under uncertainty: heuristics and biases, Science, Vol. 185 No. 4157, pp. 1124-31.
-
(1974)
Science
, vol.185
, Issue.4157
, pp. 1124-31
-
-
Tversky, A.1
Kahneman, D.2
|