Pottery, pride, and prejudice: Assessing resident images for city branding

Tourism Analysis

Volumn 12, Issue 5-6, 2007, Pages 397-407

  Phillips, Linda ^a   Schofield, Peter ^b  

^a STAFFORDSHIRE UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF SALFORD   (United Kingdom)

Author keywords

City images; Place branding; Pride; Resident community; Stoke on Trent; UK

Indexed keywords

EID: 69249205103     PISSN: 10835423     EISSN: 19433999     Source Type: Journal    
DOI: 10.3727/108354207783228019     Document Type: Article

References (68)

1. Aaker, J., & Fournier, S. (1995). A brand as a character, a partner and a person: Three perspectives on the question of brand personality. Advances in Consumer Research, 22, 391-395.
2. Aaker, J. L., Benet-Martinez, V., & Garolera, J. (2001). Consumption symbols as carriers of culture: A study of Japanese and Spanish brand personality constructs. Journal of Personality and Social Psychology, 81(3), 492-508.
3. Akis, S., Peristianis, N., & Warner, J. (1996). Residents' attitudes to tourism development: The case of Cyprus. Tourism Management, 17, 481-494.
4. Aramberri, J. (2001). The host should get lost: Paradigms in the tourism theory. Tourism Management, 2(3), 739-761.
5. Audit Commission. (2004, October). Inspection report-cultural services. Stoke on Trent City Council.
6. Avcikurt, C., & Soybali, H. (2002) Residents' attitudes towards tourism in Ayvalik, Turkey. Tourism Analysis, 6, 259-265.
7. Avraham, E. (2002). Cities and their news media images. Cities, 17, 363-370.
8. Baloglu, S. (2000) A Path-analytical model of visitation intention involving information sources, socio-psychological motivations and destination images. In A. G. Woodside, G. I. Crouch, J. A. Mazanac, M. Oppermann, & M. Y. Sakai (Eds.), Consumer psychology of tourism, hospitality and leisure (pp. 34-46). Wallingford, Oxon: CABI.
9. Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897.
10. Bastias-Perez, P., & Var, T. (1996). Perceived impacts of tourism by residents. Research notes and reports. Annals of Tourism Research, 22(1), 208-209.
11. Chen, J. (2000). An investigation of urban residents' loyalty to tourism. Journal of Hospitality and Tourism Research, 24(1), 5-19.
12. Chon, K. S. (1992). The role of destination image in tourism: An extension. The Tourist Review, 2, 2-7.
13. Churchill, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16, 64-73.
14. Churchill, G. A. (1991). Marketing research: Methodological foundations. Chicago: Dryden Press.
15. Cohen, J. (1988). Statistical power analysis for the behavioural sciences (2nd ed.). New York: Academic Press.
16. Court, B., & Lupton, R. A. (1997). Customer portfolio development: Modeling destination adopters, inactives and rejecters. Journal of Travel Research, 36, 35-43.
17. Echtner, C. M., & Ritchie, J. R. B. (1993). The measurement of destination images: An empirical assessment. Journal of Travel Research, 3(1), 3-12.
18. Field, A. (2000). Discovering statistics using SPSS for Wiindows. London: Sage.
19. Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research, 24, 343-373.
20. Gallarza, M. G., Saura, I. G., & Garcia, H. C. (2002). Destination image: Towards a conceptual framework. Annals of Tourism Research, 29(1), 56-78.
21. Gountas, S., & Gountas, J. Y. (2004). The influence of consumers' emotions on their service product evaluation. In G. I. Crouch, R. R. Perdue, H. J. P. Timmermans, & M. Uysal (Eds.), Consumer psychology of tourism, hospitality and leisure (Vol. 3, pp. 21-23). Wallingford, Oxon: CABI.
22. Gursoy, D., Jurowski, C., & Uysal, M. (2002). Resident attitudes: A structural modeling approach. Annals of Tourism Research, 29(2), 79-105.
23. Hosany, S., & Ekinci, Y. (2003). An application of the brand personality scale to tourist destinations: Can destinations be branded? Travel and Tourism Research Association (TTRA) 34th Annual Conference Proceedings.
24. Hosany, S., Ekinci, Y., & Uysal, M. (2005). Destination image and destination personality. Proceedings of the 4th Consumer Psychology of Tourism, Hospitality & Leisure Symposium, HEC, Montreal, Canada, July 17 to 20.
25. Hunt, J. D. (1975). Image as a factor in tourism development. Journal of Travel Research, 13(3), 1-7.
26. Izzard, C. E. (1977). Human emotions. New York: Plenum Press.
27. Johnson, J., Snepenger, D., & Akis, S. (1994). Residents' perceptions of tourism development. Annals of Tourism Research, 21(3), 629-637.
28. Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39, 31-36.
29. King, B., Pizam, A., & Milman, A. (1993). Social impacts of tourism: Host perceptions. Annals of Tourism Research, 20, 650-657.
30. Kotler, P., Haider, D. H., & Rein, I. (1993). Marketing places. New York: Free Press.
31. Lankford, S. (1994). Attitudes and perceptions toward tourism and rural regional development. Journal of Travel Research, 32(3), 35-43.
32. Lankford, S., & Howard, D. (1994). Developing a tourism impact scale. Annals of Tourism Research, 21(1), 121-139.
33. Law, E. (1995). Tourism destination management, issues, analysis and policies. London: Routledge.
34. Lea, S., Kemp, S., & Willets, K. (1994). Resident concepts of tourism. Annals of Tourism Research, 21, 406-410.
35. Lindberg, K., & Johnson, R. (1997). Modeling resident attitudes toward tourism. Annals of Tourism Research, 24(2), 402-424.
36. Locum Destination Consulting. (2003, September). North Staffordshire tourism strategy, vision and strategic framework. Draft final.
37. Locum Destination Consulting. (2004, March). North Staffordshire tourism strategy, strategic framework and action plan.
38. Mackay, K. J., & Fesenmaier, D. R. (2000). An exploration of cross-cultural destination image assessment. Journal of Travel Research, 38, 417-423.
39. Madrigal, R. (1993). A tale of tourism in two cities. Annals of Tourism Research, 20, 336-353.
40. Madrigal, R. (1995). Residents' perceptions and the role of government. Annals of Tourism Research, 22, 86-102.
41. Mason, P., & Cheyne, J. (2000). Residents' attitudes to proposed tourism development. Annals of Tourism Research, 27(2), 391-411.
42. Milman, A., & Pizam, A. (1988). Social impacts of tourism on Central Florida. Annals of Tourism Research, 15, 191-204.
43. Morgan, N., & Pritchard, A. (2002). Contextualising Destination Branding. In N. Morgan, A. Pritchard, & R. Pride (Eds.), Destination branding-creating the unique destination proposition (pp. 11-41). Oxford: Butterworth-Heinemann.
44. Orams, M. B., & Page, S. L. (2000). Designing self-reply questionnaires to survey tourists: Issues and guidelines for researchers. Anatolia, 11(2), 125-139.
45. Pearce, P. L. (1982). Perceived changes in holiday destinations. Annals of Tourism Research, 9(2), 145-164.
46. Pedhazur, E., & Schmelkin, L. (1991). Measurement, design and analysis. Hillsdale, NJ: Erlbaum.
47. Perdue, R., Long, P., & Allen, L. (1990). Resident support for tourism development. Annals of Tourism Research, 17, 586-599.
48. Pike, S. (2002). Destination image analysis-a review of 142 papers from 1973 to 2000. Tourism Management, 23, 541-549.
49. Plummer, J. T. (1985). How personality makes a difference. Journal of Advertising Research, 24(6), 27-31.
50. Plutchik, R. (1980). Emotion: A psychoevolutionary synthesis. New York: Harper and Row.
51. Ross, G. (1992). Resident perceptions on the impact of tourism on an Australian city. Journal of Travel Research, 25(4), 13-17.
52. Russell, J. A. (1978). Evidence of convergent validity on the dimensions of affect. Journal of Personality and Social Psychology, 36, 1152-1168.
53. Ryan, C. (1991). Recreational tourism: A social science perspective. London: Routledge.
54. Ryan, C., & Montgomery, D. (1994). The attitudes of Bakewell residents to tourism and issues in community responsive tourism. Tourism Management, 15(5), 358-369.
55. Short, J. R., Breitbach, S., Buckman, S., & Essex, J. (2000). From world cities to gateway cities. City, 4, 317-340.
56. Snaith, T., & Haley, A. (1999). Residents' opinions of tourism development in the historic city of York, England. Tourism Management, 20, 595-603.
57. Soutar, G., & McLeod, P. (1993). Residents' perceptions on impact of the America's Cup. Annals of Tourism Research, 20, 571-582.
58. Stevens, J. P. (1992). Applied multivariate statistics for the social sciences (2nd ed.). Hillsdale, NJ: Erlbaum.
59. Stoke-on-Trent City Council. (2003). http://www.stoke.gov. uk/ccm/cms-service/stream/asset/?asset_id=1359844
60. Supphellen, M., & Gronhaug, K. (2003). Building foreign brand personalities in Russia: The moderating effect of consumer ethnocentrism. International Journal of Advertising, 22(2), 203-226.
61. Teye, V., Sonmez, S., & Sirakaya, E. (2002). Residents' attitudes toward tourism development. Annals of Tourism Research, 29(3), 668-688.
62. Um, S., & Crompton, J. (1987). Measuring residents' attachment levels in a host community. Journal of Travel Research, 25(3), 27-29.
63. Urdde, M. (1999). Brand orientation: a mindset for building brands into strategic resources. Journal of Marketing Management, 15(1-3), 117-133.
64. Uysal, M., Chen, J., & Williams, D. (2000). Increasing state market share through a regional positioning. Tourism Management, 21(1), 89-96.
65. Wall, G. (1996). Perspectives on tourism in selected Balinese villages. Annals of Tourism Research, 23, 123-137.
66. Westwood, S., Morgan, N. J., Pritchard, A., & Ineson, E. (1999). Branding the package holiday: The role and significance of brands for UK air tour operators. Journal of Vacation Marketing, 5(3), 238-252.
67. Williams, J., & Lawson, R. (2001). Community issues and resident opinions of tourism. Annals of Tourism Research, 28(2), 269-290.
68. Woodside, A. G., & Lysonski, S. (1989). A general model of traveler destination choice. Journal of Travel Research, 27, 8-14.