Customers' perspectives regarding e-banking in an emerging economy

Journal of Retailing and Consumer Services

Volumn 16, Issue 5, 2009, Pages 340-351

  Agarwal, Reeti ^a   Rastogi, Sanjay ^b   Mehrotra, Ankit ^a  

^a JAIPURIA INSTITUTE OF MANAGEMENT   (India)

^b INDIAN INSTITUTE OF FOREIGN TRADE   (India)

Author keywords

e Banking; Indian customers' perception satisfaction; Security trust

Indexed keywords

BANKING; CONSUMPTION BEHAVIOR; E-COMMERCE; PERCEPTION;

ASIA; EURASIA; INDIA; SOUTH ASIA;

EID: 68149126781     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2009.03.002     Document Type: Article

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