Measurement for improvement: Getting one to follow the other: Editorial

Internal Medicine Journal

Volumn 39, Issue 6, 2009, Pages 347-351

  Scott, I ^a   Phelps, G ^b  

^a PRINCESS ALEXANDRA HOSPITAL   (Australia)

^b BALLARAT HEALTH SERVICES   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

ACCREDITATION; AUSTRALIA; CLINICAL INDICATOR; EDITORIAL; GOVERNMENT; HEALTH CARE QUALITY; HOSPITAL CARE; PATIENT SAFETY; PERFORMANCE MEASUREMENT SYSTEM; PRIORITY JOURNAL; PUBLIC HOSPITAL; STATISTICS;

AUSTRALIA; EVIDENCE-BASED MEDICINE; HOSPITALIZATION; HOSPITALS; HUMANS; PRACTICE GUIDELINES AS TOPIC; QUALITY INDICATORS, HEALTH CARE; REPRODUCIBILITY OF RESULTS;

EID: 67650751400     PISSN: 14440903     EISSN: 14455994     Source Type: Journal    
DOI: 10.1111/j.1445-5994.2009.01966.x     Document Type: Editorial

References (25)

1. Commonwealth press release from Hon Nicola Roxon MP Minister for Health and Ageing. Speech to the Australasian College of Emergency Medicine Access Block Solutions Summit - Hilton Hotel Melbourne 12 September 2008. [cited 2008 Dec 23]. Available from: URL: http://www.health.gov.au/internet/ministers/ publishing.nsf/Content/918D216F71CBB56ACA2574C2001FDD01/$File/nrsp120908. pdf
2. Australian Government/Australia Institute of Health and Welfare. A Set of Performance Indicators across the Health and Aged Care System. Canberra : AIHW June 2008 cited 2008 Dec 23]. Available from: URL: http://www.aihw.gov.au/ indicators/performance-indicators-200806-draft.pdf
3. Australian Council on Healthcare Standards (ACHS). Australasian Clinical Indicator Report 2001-2007. Determining the Potential to Improve Quality, 9th edn. Sydney : ACHS 2008 cited 2009 Feb 3]. Available from: URL: http://www.achs.org.au/pdf/AustralasianClinicalIndicatorReport-9thEdition- ExecSummary.pdf
4. Duckett SJ, Coory M, Sketcher-Baker K. Identifying variations in quality of care in Queensland hospitals. Med J Aust 2007 187 : 571 5.
5. Health Quality and Complaints Commission. Quality of Health Services - Duty of Providers, >Version 1.1. Brisbane : HQCC June 2008 cited 2008 Dec 24]. Available from: URL: http://www.hqcc.qld.gov.au/-uploads/273852STANDARD-v1. 1-june-08.pdf
6. Copnell B, Hagger V, Wilson SG, Evans SM, Sprivulis PC, Cameron PA. Measuring the quality of hospital care: an inventory of indicators. Intern Med J 2009 39 : 352 60.
7. Queensland Health Patient Safety and Quality Board. Clinical Review Activities Guidelines. Draft paper. Brisbane : PSQB November 2008.
8. Nolan T, Berwick DM. All-or-none measurement raises the bar on performance. JAMA 2006 295 : 1168 70.
9. Sheldon TA. The healthcare quality measurement industry: time to slow the juggernaut? Qual Saf Health Care 2005 14 : 3 4. (Pubitemid 40222371)
10. Werner RM, McNutt R. A new strategy to improve quality. Rewarding actions rather than measures. JAMA 2009 301 : 1375 8.
11. Pronovost P, Berenholtz S, Needham D. Translating evidence into practice: a model for large scale knowledge translation. BMJ 2008 337 : 963 5.
12. Straus SE, Holroyd-Leduc J. Knowledge-to-action cycle. Evid Based Med 2008 13 : 98 100.
13. Barach P, Johnson JK. Understanding the complexity of redesigning care around the clinical microsystem. Qual Saf Health Care 2006 15 (Suppl 1 i10 16.
14. Hickey A, Scott IA, Stewart N, Denaro C, Bennett C. The use of clinical indicators in a quality improvement program targeting cardiac care. Int J Qual Health Care 2004 16 (Suppl 1 i11 25.
15. Australian Commission on Safety and Quality in Health Care. Measurement for Improvement Toolkit. Canberra : ACSQHC 2006 cited 2009 Feb 3]. Available from: URL: http://www.safetyandquality.gov.au/internet/safety/publishing.nsf/ Content/CommissionPubs
16. Davies HTO, Powell AE, Rushmer RK. Healthcare Professionals' Views on Clinician Engagement in Quality Improvement: A Literature Review. London : The Health Foundation 2007.
17. Cabana MD, Rand CS, Powe NR, Wu AW, Wilson MH, Abboud PA et al. Why don't physicians follow clinical practice guidelines? A framework for improvement. JAMA 1999 282 : 1458 65.
18. Shortell SM, Bennett CL, Byck GR. Assessing the impact of continuous quality improvement on clinical practice: what it will take to accelerate progress. Milbank Q 1998 76 : 510, 593 624.
19. Grol R, Wensing M. What drives change? Barriers to and incentives for achieving evidence-based practice. Med J Aust 2004 180 (6 Suppl S57 60.
20. Berwick DM. Disseminating innovations in health care. JAMA 2003 289 : 1969 75.
21. Scott I. What are the most effective strategies for improving quality and safety of health care? Intern Med J 2009 39 : 389 400.
22. Hofer TP, Hayward RA, Greenfield S, Wagner EH, Kaplan SH, Manning WG. The unreliability of individual physician 'report cards' for assessing the costs and quality of care of a chronic disease. JAMA 1999 281 : 2098 105.
23. Henderson GR, Mead GE, van Dijke ML, Ramsay S, McDowall MA, Dennis M. Use of statistical process control charts in stroke medicine to determine if clinical evidence and changes in service delivery were associated with improvements in the quality of care. Qual Saf Health Care 2008 17 : 301 6.
24. Brand C, Lam SKL, Roberts C, Gorelik A, Amatya B, Smallwood D et al. Measuring performance to drive improvement: development of a clinical indicator set for general medicine. Intern Med J 2009 39 : 361 9.
25. Scott IA, Darwin I, Duke A, Harvey K, Harden H, Ward M et al. for the CHI Cardiac Collaborative. Optimising cardiac care in Queensland public hospitals. Results of a multi-site quality improvement collaboration. Med J Aust 2004 180 : 392 7.